Welcome to MalwareRemoval.com, What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.
It didn't happen quite as the sequence you provided. I think it did complete, as the Recycle Bin is empty and the Clean Up box disappeared after the OK in instruction #6. What else should I look at to confirm?
Another question: Some time back an MBR.dat file and an aswMBR application file and text file was created and remains in my Downloads directory. Should these be saved or deleted? If I recall, I saved the files on a USB drive, but want to confirm that they might be of future use.
You can view your system restore points using the instructions below. You should only have restore points from after you ran the cleanup.
Click the Start Button > All Programs > Accessories > System Tools > System Restore
Click Next at the Restore System Files and settings window.
You should now be able to view your current restore points. Note: Do not continue with the restore process. Click cancel once you have verified your available restore points.
Re: MBR.dat This file is a backup of your master boot record. Some infections target this area of the computer as it loads before the Operating System loads. Having a backup is a good idea. You can delete the file from the desktop if you already have it stored on USB.
I will leave the topic open for another day to allow you respond with any questions you may have.
Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.