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Backdoor.Win32.ZAccess.oun/ Backdoor Generic 15.AXLA

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Backdoor.Win32.ZAccess.oun/ Backdoor Generic 15.AXLA

Unread postby bobby8685 » May 18th, 2012, 7:56 pm

Hi,

It looks like I may be infected with the following virus:Backdoor.Win32.ZAccess.oun/ Backdoor Generic 15.AXLA. I believe it may be the reason why I cannot access any Https site, especially Gmail.com. I could not access Google either but it looks like I may have fixed that. Any help is appreciated, thanks.

Attached is the notifications I get of infection.
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bobby8685
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Re: Backdoor.Win32.ZAccess.oun/ Backdoor Generic 15.AXLA

Unread postby NonSuch » May 19th, 2012, 2:09 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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