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HiddenFaxWindow and Connections Tray Virus(es)

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HiddenFaxWindow and Connections Tray Virus(es)

Unread postby vdelamort » May 18th, 2012, 1:02 pm

I get windows popping up on shutdown of my laptop that these programs are closing. I'm running
Windows XP. I connect to the internet okay but when I try to transfer files using the "DropBox" program my
internet connection cuts off after a few files are transferred. I believe these viruses are to blame. Your help would be greatly appreciated.
Many thanks.

Here are my DDS and Attach.txt logs:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Administrator at 12:50:47 on 2012-05-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2972.2327 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AccelerometerSt.Exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\Twain_32\Fjscan32\SOP\FtLnSOP.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\Twain_32\fjscan32\FjtwMkup.exe
C:\WINDOWS\Twain_32\Fjscan32\FTPWREVT\FTPWREVT.exe
C:\Program Files\RegGenie\RegGenieScheduler.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\twain_32\fjscan32\FJTWMKSV.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uWindow Title = Windows Internet Explorer provided by MSN & Bing
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... ll&pf=cmnb
uInternet Settings,ProxyServer = 192.168.0.91:8080
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RegGenie v2.0 - Trial Expired] "c:\program files\reggenie\RegGenieOnRebootExpired.exe"
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Itibiti.exe] c:\program files\itibiti soft phone\Itibiti.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\AccelerometerSt.Exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [<NO NAME>]
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [FtLnSOP_setup] c:\windows\twain_32\fjscan32\sop\FtLnSOP.exe
mRun: [FJTWAIN Setup] c:\windows\twain_32\fjscan32\FjtwMkup.exe /Station
mRun: [FTPWRENV] c:\windows\twain_32\fjscan32\ftpwrevt\FTPWREVT.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [RegGenie Scheduler] c:\program files\reggenie\RegGenieScheduler.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-f400-ba7e-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab
TCP: DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
TCP: Interfaces\{68FB715F-E433-4ED5-879C-8207E8128105} : NameServer = 192.168.2.2
TCP: Interfaces\{8D7D85C2-DDA2-4B34-998B-8E1BF135D432} : DhcpNameServer = 24.159.64.23 24.217.201.67 66.189.0.100
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau
.
============= SERVICES / DRIVERS ===============
.
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2008-3-28 24064]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-15 182576]
R2 FJTWMKSV;FJTWMKSV;c:\windows\twain_32\fjscan32\FJTWMKSV.exe [2009-8-6 45056]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-5-16 654408]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-24 193840]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-16 22344]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-4-27 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-20 257696]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-4-27 136176]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 tapoas;TAP-Win32 Adapter OAS;c:\windows\system32\drivers\tapoas.sys [2011-8-19 26112]
.
=============== Created Last 30 ================
.
2012-05-16 17:38:08 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-16 17:38:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-16 02:17:10 -------- d-----w- c:\program files\iPod
2012-05-16 02:17:07 -------- d-----w- c:\program files\iTunes
2012-05-16 02:14:31 -------- d-----w- c:\program files\Bonjour
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2012-05-16 02:10:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2012-05-15 00:29:14 -------- d-----w- c:\documents and settings\all users\application data\Graboid Inc
2012-05-15 00:29:07 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Geckofx
2012-05-15 00:28:12 -------- d-----w- c:\program files\Graboid
2012-04-28 01:15:21 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-04-20 13:54:09 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-19 00:56:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 00:56:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
==================== Find3M ====================
.
2012-05-05 00:51:20 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-25 23:53:20 499712 ----a-w- c:\windows\system32\msvcp71.dll
2012-04-11 13:14:41 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 12:35:51 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
.
============= FINISH: 12:50:57.67 ===============







.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/6/2009 5:28:49 PM
System Uptime: 5/18/2012 12:18:57 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 30E8
Processor: Intel Pentium III Xeon processor | Intel(R) Genuine processor | 1995/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 465 GiB total, 416.194 GiB free.
D: is FIXED (FAT32) - 1 GiB total, 0.999 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP564: 2/16/2012 8:48:01 PM - Software Distribution Service 3.0
RP565: 2/18/2012 5:42:32 PM - System Checkpoint
RP566: 2/19/2012 1:09:09 AM - Software Distribution Service 3.0
RP567: 2/20/2012 9:12:33 AM - System Checkpoint
RP568: 2/21/2012 1:16:14 PM - System Checkpoint
RP569: 2/23/2012 2:10:15 PM - System Checkpoint
RP570: 2/24/2012 3:59:31 PM - System Checkpoint
RP571: 2/25/2012 4:51:20 PM - System Checkpoint
RP572: 2/27/2012 11:18:31 AM - System Checkpoint
RP573: 2/28/2012 11:36:55 AM - System Checkpoint
RP574: 2/29/2012 4:33:13 PM - System Checkpoint
RP575: 3/2/2012 11:06:36 AM - System Checkpoint
RP576: 3/3/2012 1:19:02 PM - System Checkpoint
RP577: 3/4/2012 2:16:10 PM - System Checkpoint
RP578: 3/5/2012 5:45:53 PM - System Checkpoint
RP579: 3/6/2012 6:39:02 PM - System Checkpoint
RP580: 3/8/2012 10:12:44 AM - System Checkpoint
RP581: 3/12/2012 10:34:28 AM - System Checkpoint
RP582: 3/13/2012 5:40:03 PM - System Checkpoint
RP583: 3/14/2012 6:04:26 PM - System Checkpoint
RP584: 3/16/2012 4:57:16 PM - System Checkpoint
RP585: 3/16/2012 6:38:39 PM - Software Distribution Service 3.0
RP586: 3/18/2012 2:03:36 PM - System Checkpoint
RP587: 3/19/2012 4:56:31 PM - System Checkpoint
RP588: 3/21/2012 11:35:38 AM - System Checkpoint
RP589: 3/23/2012 12:24:05 PM - System Checkpoint
RP590: 3/26/2012 12:56:44 PM - System Checkpoint
RP591: 3/27/2012 4:32:24 PM - System Checkpoint
RP592: 3/28/2012 7:26:16 PM - System Checkpoint
RP593: 3/31/2012 10:54:09 AM - System Checkpoint
RP594: 4/1/2012 3:07:23 PM - System Checkpoint
RP595: 4/2/2012 4:40:17 PM - System Checkpoint
RP596: 4/4/2012 1:03:01 PM - System Checkpoint
RP597: 4/5/2012 6:12:55 PM - System Checkpoint
RP598: 4/9/2012 12:35:47 PM - System Checkpoint
RP599: 4/10/2012 12:50:01 PM - System Checkpoint
RP600: 4/11/2012 6:14:31 PM - System Checkpoint
RP601: 4/14/2012 2:35:41 PM - System Checkpoint
RP602: 4/14/2012 5:39:51 PM - Installed OpenVPN Connect
RP603: 4/14/2012 5:56:13 PM - Removed OpenVPN Connect
RP604: 4/14/2012 5:58:37 PM - Software Distribution Service 3.0
RP605: 4/16/2012 1:59:53 PM - System Checkpoint
RP606: 4/17/2012 5:36:40 PM - System Checkpoint
RP607: 4/19/2012 10:21:11 AM - System Checkpoint
RP608: 4/22/2012 5:02:10 PM - Software Distribution Service 3.0
RP609: 4/24/2012 1:10:21 PM - System Checkpoint
RP610: 4/25/2012 1:34:32 PM - System Checkpoint
RP611: 4/26/2012 2:10:52 PM - System Checkpoint
RP612: 4/26/2012 10:10:06 PM - Removed Java(TM) 6 Update 16
RP613: 4/26/2012 10:11:08 PM - Installed Java(TM) 6 Update 32
RP614: 4/27/2012 9:15:20 PM - Software Distribution Service 3.0
RP615: 4/29/2012 12:56:44 PM - Software Distribution Service 3.0
RP616: 4/30/2012 2:52:53 PM - Software Distribution Service 3.0
RP617: 5/1/2012 7:54:26 AM - Removed Ad-Aware
RP618: 5/1/2012 8:06:23 PM - Software Distribution Service 3.0
RP619: 5/3/2012 11:13:21 AM - Software Distribution Service 3.0
RP620: 5/4/2012 11:15:23 AM - System Checkpoint
RP621: 5/4/2012 8:43:52 PM - Software Distribution Service 3.0
RP622: 5/6/2012 6:45:24 PM - Software Distribution Service 3.0
RP623: 5/8/2012 10:21:36 AM - System Checkpoint
RP624: 5/8/2012 2:43:23 PM - Software Distribution Service 3.0
RP625: 5/9/2012 9:07:07 PM - Software Distribution Service 3.0
RP626: 5/9/2012 10:00:17 PM - Software Distribution Service 3.0
RP627: 5/10/2012 6:23:54 PM - Removed Bonjour
RP628: 5/10/2012 6:25:04 PM - Removed Bing Bar
RP629: 5/10/2012 7:21:09 PM - Software Distribution Service 3.0
RP630: 5/11/2012 9:50:32 AM - Software Distribution Service 3.0
RP631: 5/12/2012 12:53:28 PM - Software Distribution Service 3.0
RP632: 5/13/2012 9:22:42 PM - Software Distribution Service 3.0
RP633: 5/15/2012 9:21:51 AM - Software Distribution Service 3.0
RP634: 5/16/2012 4:52:18 AM - RegGenie Safe Scan Backup
RP635: 5/16/2012 1:24:37 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
2007 Microsoft Office system
Activation Assistant for the 2007 Microsoft Office suites
ActivClient 6.1 x86
Adobe Acrobat 7.0 Standard - English, Français, Deutsch
Adobe Acrobat 7.1.0 Standard - English, Français, Deutsch
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1
Agere Systems HDA Modem
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Critical Update for Windows Media Player 11 (KB959772)
Dropbox
Fujitsu ScandAll PRO
Fujitsu ScandAll PRO V1.5.2
FUJITSU Scanner USB HotFix
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist Corporate
GoToMeeting 4.5.0.457
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB949764)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP 3D DriveGuard
HP Doc Viewer
HP Help and Support
HP Integrated Module with Bluetooth wireless technology
HP Quick Launch Buttons 6.40 E1
HP Software Setup 5.00.A.7
HP User Guide Bluetooth Addendum 0062
HP User Guides 0108
HP Wallpaper
HP Webcam
HP Webcam Application
HP Wireless Assistant
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Itibiti RTC
iTunes
Java Auto Updater
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB927977)
office Convert Pdf to Jpg Jpeg Tiff Free 6.4
OGA Notifier 2.0.0048.0
QuickTime
Safari
Scanner Utility for Microsoft Windows
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Software Operation Panel
SoundMAX
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.1
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
XnView 1.97.6
.
==== Event Viewer Messages From Past Week ========
.
5/18/2012 12:10:30 PM, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
5/16/2012 10:26:30 AM, error: Microsoft Antimalware [2001] -
.
==== End Of File ===========================
vdelamort
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Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby torreattack » May 20th, 2012, 9:43 am

checking your log, will reply soon.
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Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby torreattack » May 20th, 2012, 11:19 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.

Failure to post replies within 3 days will result in this thread being closed.



Hi vdelamort and welcome to Malware Removal :)

My name is torreattack, and I will be helping you with your malware problems.

I'm an Undergraduate trainee here, and as such my posts to you have to first be checked by a Teacher, because of this my replies to your posts may be slightly delayed. Please be patient and I'm sure we'll be able to resolve your problems.

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read:
How to back up or transfer your data on a Windows-based computer
Backup your data - Vista
Backup your data - windows 7


I'd also recommend that you create a System Restore Point that we can restore to if necessary.

ERUNT - Emergency Recovery Utility NT
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:

  1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
  2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
  3. Use the default install settings... say "NO" to the section that asks you to add ERUNT to the Start-Up folder. You can enable this later.
  4. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  5. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
  6. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
  7. Click on OK ... then click on "YES" to create the folder.
Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.
  1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.
< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!



Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • If you're using XP, you'll need Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
  • If you're using Vista or Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator
It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.


I will return, as soon as possible, with additional instructions.

Thank you for your patience.
torreattack
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Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby torreattack » May 21st, 2012, 10:59 am

Hi vdelamort:

Please tell me, is this computer used for business or connected to a business network?

Thanks,
torreattack
torreattack
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Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby vdelamort » May 21st, 2012, 2:12 pm

Hello torreattack:

This is a laptop that is technically owned by my employer but its really mine. I use it primarily for my job. I am a remote employee in that I work from home and have not visited my employer's offices since hired over 3 yrs ago. If terminated or if I resign someday I'll have to return or buy it, I guess.

Hope that helps!

Thanks,
vdelamort
vdelamort
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Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby vdelamort » May 21st, 2012, 3:17 pm

Torreattack:

I guess I should mention that I connect to my employer's server for email & calendar via Outlook Express. I use a program called "DropBox" to transfer files to them as well.

Thanks,
vdelamort
vdelamort
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Posts: 4
Joined: May 10th, 2012, 7:13 pm

Re: HiddenFaxWindow and Connections Tray Virus(es)

Unread postby Cypher » May 22nd, 2012, 10:05 am

Business Use / Business Networked Computer
It appears you are using your computer for business purposes or connecting to a business network.

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section here explains why we do not offer help for such computers. Thank you for your understanding.


This topic is now closed.
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