This thread's last reply is from May 12, 2012, 10:57 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Some help would be greatly appreciated. I now have the following hxxp://www.search.com/406 coming up in the address bars of my Google chrome and Explorer after downloading iLivid which I have now uninstalled but it is still there. Can someone please help?
Hi and welcome to Malware Removal Forum.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine. If you no longer require help i would be grateful if you would let me know.
Before we start please note the following important guidelines.
If you don't know or understand something, please don't hesitate to ask.
Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
Only reply to this thread do not start another, Please continue responding until I give you the "All Clean" Remember, absence of symptoms does not mean the infection is all gone.
Please DO NOT run any other tools or scans whilst I am helping you.
Please DO NOT install any other software (or hardware) during the cleaning process.
Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
I tried the several different links you listed to run the DDS report and the only one that worked did not download to my desktop, it brought up a black window and ran the report and left it on the note pad. I do not have the text file you have requested. Is there something else I can do?
I tried the several different links you listed to run the DDS report and the only one that worked did not download to my desktop, it brought up a black window and ran the report and left it on the note pad.
DDS needs to be saved to your desktop to function correctly.
Which browser did you use to download DDS?
Ok I now have the second report. Can you please have another look at it. Thanks.
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/05/2011 12:50:23 PM
System Uptime: 9/05/2012 7:23:42 PM (0 hours ago)
.
Motherboard: TOSHIBA | | PWWAA
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | CPU | 911/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 585 GiB total, 493.144 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP41: 14/03/2012 9:21:24 PM - Windows Update
RP42: 25/03/2012 2:42:09 PM - Windows Update
RP44: 25/03/2012 2:48:20 PM - Installed Zune 4.8
RP45: 2/04/2012 8:47:23 AM - Scheduled Checkpoint
RP46: 2/04/2012 5:51:12 PM - Installed Maxtor Manager
RP47: 14/04/2012 11:18:38 AM - Windows Update
RP48: 17/04/2012 7:14:08 PM - Installed Pixzel Version 3.9
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Creative Suite 5 Master Collection
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Reader X (10.1.0)
Amazon Kindle For PC v1.1
Apple Application Support
Apple Software Update
Bejeweled 2 Deluxe
Build-a-lot 2
Chuzzle Deluxe
CleanUp!
Contour Storyteller
FATE
Google Chrome
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 20
Jewel Quest - Heritage
Junk Mail filter update
Malwarebytes' Anti-Malware
Maxtor Manager
Microsoft Choice Guard
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
MSVCRT
PDF Settings CS5
Pixzel Version 3.9
Plants vs. Zombies
Polar Bowler
QuickTime
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Searchqu Toolbar
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Skype Toolbars
Skype™ 5.8
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Utility Common Driver
Virtual Villagers 4 - The Tree of Life
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.10
Wheel of Fortune 2
WildTangent Games
WildTangent ORB Game Console
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
7/05/2012 6:47:30 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
.
==== End Of File ===========================
Hi,
Good that's what i needed to see, lets get started.
Uninstall programs
Click on Start.
All programs.
Accessories.
Run.
In the open text box copy/paste appwiz.cpl Then click Ok.
Uninstall the following if present.
Searchqu Toolbar
Next.
Please right-click on the filename link below and select "Save target as..." or "Save Link as...", choose the Desktop location, and choose to save as the filename :Fix.txt
Vista or Win 7, 64 bit: SQW7-Vista_x64.TXT
--------------------------------------------- Download the OTL Scanner
Please download OTL.exe by OldTimer and save it to your desktop. ---------------------------------------------- Perform a Custom Fix with OTL Double Click the OTL icon (Right click and choose "Run as administrator" in Vista/Win7)
Click the Run Fix button at the top.
You will see a popup dialog reporting "No fix has been provided. Click OK to load from a file or Cancel". Click on OK
When the Open dialog comes up, Navigate to the Desktop, scroll to find the file named Fix.txt and click Open
Some text will appear in the Custom scans/Fixes box.
Click the Run Fix button.
Let the program run unhindered and reboot the PC when it is done.
When the computer Reboots, and you start your usual account, a Notepad text file will appear.
Copy the contents of that file and post it in your next reply. The file will also appear on your desktop as OTL.txt
Next.
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1 Download Mirror #2
Double-click SystemLook.exe to run it. (Right click and choose "Run as administrator" in Vista/Win7)
Copy and paste the content of the following codebox into the main textfield:
Click the Look button to start the scan.
Because of the Registry searches, the scan may take 15 minutes or a bit more to run on a large machine. Please be patient.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
Hi there thank you for the help. i have done what you asked here is the report on start up and I will continue with the rest
All processes killed
========== REGISTRY ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page deleted successfully.
Registry key HKEY_CURRENT_USER\Software\AppDataLow\Software\searchqutoolbar\ not found.
Registry key HKEY_CURRENT_USER\Software\DataMngr\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Bandoo\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Searchqu 406 MediaBar\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\menuorder\start menu2\programs\bandoo\ not found.
Registry key HKEY_CURRENT_USER\Software\Trolltech\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\DataMngr_Toolbar\ not found.
Registry key HKEY_CURRENT_USER\Software\ilivid\ not found.
Registry key HKEY_CURRENT_USER\Software\searchqutoolbar\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\DataMngr\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Bandoo\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\BandooCore.EXE\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{1301A8A5-3DFB-4731-A162-B357D00C9644}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1301A8A5-3DFB-4731-A162-B357D00C9644}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Applications\iLividSetupV1.exe\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.BandooCore.1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.BandooCore\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.ResourcesMngr.1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.ResourcesMngr\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.SettingsMngr.1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.SettingsMngr\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.StatisticMngr.1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BandooCore.StatisticMngr\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27F69C85-64E1-43CE-98B5-3C9F22FB408E}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27F69C85-64E1-43CE-98B5-3C9F22FB408E}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B543EF05-9758-464E-9F37-4C28525B4A4C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B543EF05-9758-464E-9F37-4C28525B4A4C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BB76A90B-2B4C-4378-8506-9A2B6E16943C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BB76A90B-2B4C-4378-8506-9A2B6E16943C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C3AB94A4-BFD0-4BBA-A331-DE504F07D2DB}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C3AB94A4-BFD0-4BBA-A331-DE504F07D2DB}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{477F210A-2A86-4666-9C4B-1189634D2C84}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{477F210A-2A86-4666-9C4B-1189634D2C84}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FF871E51-2655-4D06-AED5-745962A96B32}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FF871E51-2655-4D06-AED5-745962A96B32}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard.1\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{6A4BCABA-C437-4C76-A54E-AF31B8A76CB9}\1.0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8F5F1CB6-EA9E-40AF-A5CA-C7FD63CC1971\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8F5F1CB6-EA9E-40AF-A5CA-C7FD63CC1971\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{424624F4-C5DD-4e1d-BDD0-1E9C9B7799CC}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{424624F4-C5DD-4e1d-BDD0-1E9C9B7799CC}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7f000001-db8e-f89c-2fec-49bf726f8c12}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7f000001-db8e-f89c-2fec-49bf726f8c12}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9C8A3CA5-889E-4554-BEEC-EC0876E4E96A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9C8A3CA5-889E-4554-BEEC-EC0876E4E96A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F9189560-573A-4fde-B055-AE7B0F4CF080}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F9189560-573A-4fde-B055-AE7B0F4CF080}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AFBD6D47-F5E5-49E4-8157-8BCFF11F3CC3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBD6D47-F5E5-49E4-8157-8BCFF11F3CC3}\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Save video on Savevid.com\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RADAR\HeapLeakDetection\DiagnosedApplications\ilivid.exe\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SetupDataMngr_searchqu_RASAPI32\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\SetupDataMngr_searchqu_RASMANCS\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079a25-328f-4bd4-be04-00955acaa0a7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Searchqu 406 MediaBar\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\SearchquMediabarTb\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\clsid\{27f69c85-64e1-43ce-98b5-3c9f22fb408e}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27f69c85-64e1-43ce-98b5-3c9f22fb408e}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\clsid\{b543ef05-9758-464e-9f37-4c28525b4a4c}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b543ef05-9758-464e-9f37-4c28525b4a4c}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\typelib\{8f5f1cb6-ea9e-40af-a5ca-c7fd63cc1971}\1.0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\microsoft\windows\currentversion\app management\arpcache\searchqu 406 mediabar\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\clsid\{a40dc6c5-79d0-4ca8-a185-8ff989af1115}\inprocserver32\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\clsid\{cc1ac828-bb47-4361-afb5-96eee259dd87}\inprocserver32\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\clsid\{fefd3af5-a346-4451-aa23-a3ad54915515}\inprocserver32\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\typelib\{5b4144e1-b61d-495a-9a50-cd1a95d86d15}\1.0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\typelib\{6a4bcaba-c437-4c76-a54e-af31b8a76cb9}\1.0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\typelib\{841d5a49-e48d-413c-9c28-eb3d9081d705}\1.0\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\internet explorer\low rights\elevationpolicy\{99079a25-328f-4bd4-be04-00955acaa0a7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\internet explorer\low rights\elevationpolicy\{d0a4be92-2216-42db-ab35-d72efb9f0176}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{d0a4be92-2216-42db-ab35-d72efb9f0176}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\shared tools\msconfig\startupreg\datamngr\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2102}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchqu.com\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E1E743B1-DFF5-4DCF-8CD5-9AAFD552B290}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E1E743B1-DFF5-4DCF-8CD5-9AAFD552B290}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{E1E743B1-DFF5-4DCF-8CD5-9AAFD552B290}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E1E743B1-DFF5-4DCF-8CD5-9AAFD552B290}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\2B1E51D87B2D71A44BB42DDD5E894160\ not found.
Registry key HKEY_CURRENT_USER\Software\Classes\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\WhiteSmoke\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B1E51D87B2D71A44BB42DDD5E894160\InstallProperties\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CFA942DEC3AFA384B94ECC932BD3DC5A\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CFE82A48FED40644C984C808A1785C7F\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EFB5D9F3E46440D4A9C379467CEADEBB\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B1E51D87B2D71A44BB42DDD5E894160\InstallProperties\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B1E51D87B2D71A44BB42DDD5E894160\InstallProperties\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\Folders not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toobar not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{3B0118C8-8D12-46CD-A083-2116D587A11F} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3B0118C8-8D12-46CD-A083-2116D587A11F}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{C39DB3DF-7935-4821-9BD7-170D277DA935} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C39DB3DF-7935-4821-9BD7-170D277DA935}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{6B2163BE-A595-4E6E-AAF0-E22A29D38262} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6B2163BE-A595-4E6E-AAF0-E22A29D38262}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{A49227EB-05C7-449A-9BB6-18F653936F32} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A49227EB-05C7-449A-9BB6-18F653936F32}\ not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules not found.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{3B0118C8-8D12-46CD-A083-2116D587A11F} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3B0118C8-8D12-46CD-A083-2116D587A11F}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{C39DB3DF-7935-4821-9BD7-170D277DA935} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C39DB3DF-7935-4821-9BD7-170D277DA935}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{6B2163BE-A595-4E6E-AAF0-E22A29D38262} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6B2163BE-A595-4E6E-AAF0-E22A29D38262}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{A49227EB-05C7-449A-9BB6-18F653936F32} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A49227EB-05C7-449A-9BB6-18F653936F32}\ not found.
Unable to set value : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}\ProxyStubClsid32\\@|"{B056521A-9B10-425E-B616-1FCD828DB3B1}" /E!
Unable to set value : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}\ProxyStubClsid32\\@|"{B056521A-9B10-425E-B616-1FCD828DB3B1}" /E!
Unable to set value : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}\\@|"ISearchQueryHelper" /E!
Unable to set value : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}\ProxyStubClsid32\\@|"{B056521A-9B10-425E-B616-1FCD828DB3B1}" /E!
========== FILES ==========
File/Folder C:\Users\Duncan\AppData\Roaming\Mozilla\Firefox\Profiles\SearchquWebSearch.xml not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Mozilla\Firefox\Profiles\searchqutoolbar not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Mozilla\Firefox\Profiles\{99079a25-328f-4bd4-be04-00955acaa0a7} not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\*@sweetim[1].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@ilivid[1].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@ilivid[2].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@searchqu[1].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@searchqu[2].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@stats.ilivid[1].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@sweetim[1].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@www.sweetim[2].txt not found.
File/Folder C:\Users\Duncan\AppData\Roaming\Microsoft\Windows\Cookies\Low\*@www.sweetim[3].txt not found.
C:\Users\Duncan\AppData\Local\Ilivid Player folder moved successfully.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\iLividSetupV1.exe not found.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ilivid[1].7z not found.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SetupDataMngr_Searchqu[1].exe not found.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SweetImSetup.exe not found.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BandooV6[1].exe not found.
File/Folder C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\searchqu_net[1].htm not found.
File/Folder C:\Users\Duncan\AppData\Local\Temp\BandooFiles not found.
File/Folder C:\Users\Duncan\AppData\Local\Temp\BandooV6.exe not found.
C:\Users\Duncan\AppData\Local\Temp\SetupDataMngr_Searchqu.exe moved successfully.
File/Folder C:\Users\Duncan\AppData\Local\Temp\SweetIMReinstall not found.
File/Folder C:\Users\Duncan\AppData\Local\Temp\SweetIMReinstall\SweetImSetup.exe not found.
File/Folder C:\Users\Duncan\AppData\Local\Temp\ilivid.7z not found.
C:\Users\Duncan\AppData\Local\Temp\Searchqu.ini moved successfully.
C:\Users\Duncan\AppData\Local\Temp\searchqutoolbar-manifest.xml moved successfully.
File/Folder C:\Users\Duncan\AppData\LocalLow\searchquband not found.
File/Folder C:\Users\Duncan\AppData\LocalLow\searchqutoolbar not found.
File/Folder C:\Users\Duncan\Downloads\SweetImSetup.exe not found.
C:\Users\Duncan\Downloads\iLividSetupV1.exe moved successfully.
C:\Users\Duncan\AppData\LocalLow\DataMngr folder moved successfully.
File/Folder C:\Users\Duncan\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\3AJVC1WF\www.ilivid[1].xml not found.
File/Folder C:\Users\Duncan\AppData\LocalLow\Microsoft\Internet Explorer\DOMStore\TYBUQFS4\www.searchqu[1].xml not found.
File\Folder C:\Windows\Prefetch\SEARCHQU TOOLBAR UNINSTALL.EX-4EFDDDEA.pf not found.
File\Folder C:\Program Files\Windows iLivid Toolbar not found.
File\Folder C:\Program Files\iLivid not found.
File\Folder C:\Windows\Prefetch\ILIVID* not found.
File\Folder C:\Windows\Prefetch\SEARCHQUMEDIABAR* not found.
File\Folder C:\Windows\Prefetch\SETUPDATAMNGR* not found.
File\Folder C:\Program Files (x86)\iLivid not found.
File\Folder C:\Program Files (x86)\Windows Savevid Toolbar not found.
File\Folder C:\Program Files (x86)\Savevid not found. < ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Duncan\Desktop\cmd.bat deleted successfully.
C:\Users\Duncan\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
Click the Look button to start the scan.
Because of the Registry searches, the scan may take 15 minutes or a bit more to run on a large machine. Please be patient.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
I don't seem to get the option to 'Create a restore point' and write 'All Clean' anywhere. When I get to the restore files and settings window it has these two options:
- Recommend restore
or
- Choose a different restore point
When I select 'choose a different restore point' and click next it comes up with a time and date of a OTL restore point, when I click next again it comes up with a time and description the a box called drivers with this in the box; S3A9636D004
Do I do one of these then your instructions? Sorry bit confused on this step
OTL by OldTimer - Version 3.2.42.3 log created on 05092012_231956
Files\Folders moved on Reboot...
C:\Users\Duncan\AppData\Local\Temp\Low\~DF86C2D7224BF213F5.TMP moved successfully.
C:\Users\Duncan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Duncan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
Searching for "datamngr"
[HKEY_LOCAL_MACHINE\SOFTWARE\DataMngr]
Searching for "kelkoopartners"
No data found.
Searching for "trolltech"
No data found.
-= EOF =-
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