Hi there
I had my paypal account hacked into last week.I never open any unwanted emails and I always make sure my antivirus/malware programs are up to date.I have done scans and they all come back clean but paypal are saying it must have been via spyware that somone got my paypal password/details!I don't think it was!
I would really appreciate if someone here could take the time to have a look and see if there is anything lurking on my computer because I am very wary now and it has left me feeling terrible that someone has been able to use my account fraudulently even though I am always taking steps to make sure my computer is as secure as it can be!Thank you in advance.Here are my logs
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19222
Run by [removed] at 11:42:26 on 2012-04-20
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
mStart Page = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
mDefault_Page_URL = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
mRun: [BOC-427] c:\progra~1\comodo\cboclean\BOC427.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
dRun: [Nokia.PCSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan ... stubie.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
TCP: DhcpNameServer = [removed] [removed]
TCP: Interfaces\{FB24DB9F-B30A-4F32-99E3-816EBEFC6360} : DhcpNameServer = [removed] [removed]
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\liz.paul-pc\appdata\roaming\mozilla\firefox\profiles\dqdms9bk.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo.co.uk
FF - prefs.js: browser.startup.homepage - http://www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&o ... &gfns=1&q=
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll
.
============= SERVICES / DRIVERS ===============
.
R? AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? DCamUSBSTK014;STK014 Camera
R? WDC_SAM;WD SCSI Pass Thru driver
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? aswFsBlk;aswFsBlk
S? aswMonFlt;aswMonFlt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? BOCore;BOCore
S? FontCache;Windows Font Cache Service
S? pavboot;pavboot
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
.
=============== File Associations ===============
.
txtfile=c:\windows\NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-04-20 10:38:01 -------- d-----w- c:\programdata\InstallMate
2012-04-20 10:38:01 -------- d-----w- c:\program files\BillP Studios
2012-04-19 17:06:34 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-19 17:06:33 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-11 19:13:42 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2012-04-11 19:13:31 -------- d-----w- c:\program files\Panda Security
2012-04-11 16:20:35 6582328 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b09998aa-3d29-4d17-80dc-46a9b71969ff}\mpengine.dll
2012-04-11 16:19:15 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-11 16:19:15 172032 ----a-w- c:\windows\system32\wintrust.dll
2012-04-11 16:19:14 157696 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-11 16:19:14 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-11 16:17:12 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 16:17:11 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-11 16:03:41 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2012-04-05 17:29:57 -------- d-----w- c:\users\liz.paul-pc\appdata\roaming\WinPatrol
2012-04-05 17:23:18 -------- d-----w- c:\program files\CCleaner
.
==================== Find3M ====================
.
2012-04-04 14:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-28 11:30:48 916992 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 11:25:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-02-28 11:25:17 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 11:25:03 71680 ----a-w- c:\windows\system32\iesetup.dll
2012-02-28 11:25:03 109056 ----a-w- c:\windows\system32\iesysprep.dll
2012-02-28 10:07:57 385024 ----a-w- c:\windows\system32\html.iec
2012-02-28 08:12:52 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2012-02-28 08:08:30 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-23 08:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-14 15:45:30 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2012-02-14 15:45:30 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2012-02-13 14:12:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2012-02-13 13:47:57 683008 ----a-w- c:\windows\system32\d2d1.dll
2012-02-13 13:44:40 1068544 ----a-w- c:\windows\system32\DWrite.dll
2012-02-02 15:16:25 2044416 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 11:45:26.07 ===============
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe Flash Player 11 Plugin
Adobe Shockwave Player
Ashampoo Burning Studio 6 FREE v.6.80
µTorrent
Auslogics Disk Defrag
avast! Free Antivirus
BOClean
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
CCleaner
DVD Flick 1.3.0.7
DVD Shrink 3.2
ESET Online Scanner v3
Foxit Reader 5.1
Google Desktop
Google Update Helper
HDReg
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 11.0 (x86 en-GB)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nokia Connectivity Cable Driver
Nokia PC Suite
NVIDIA Drivers
Packard Bell - Skype 2.5
Panda ActiveScan 2.0
PC Connectivity Solution
Realtek High Definition Audio Driver
Revo Uninstaller 1.93
Roxio Creator 9 LE
RTC Client API v1.2
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
SpywareBlaster 4.6
SUPERAntiSpyware
System Requirements Lab
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Winamp
WinASO Registry Optimizer 4.7.5
Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
Windows Media Player Firefox Plugin
WinPatrol
WinRAR archiver
Xvid 1.1.3 final uninstall
.
==== End Of File ===========================
I had my paypal account hacked into last week.I never open any unwanted emails and I always make sure my antivirus/malware programs are up to date.I have done scans and they all come back clean but paypal are saying it must have been via spyware that somone got my paypal password/details!I don't think it was!
I would really appreciate if someone here could take the time to have a look and see if there is anything lurking on my computer because I am very wary now and it has left me feeling terrible that someone has been able to use my account fraudulently even though I am always taking steps to make sure my computer is as secure as it can be!Thank you in advance.Here are my logs
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19222
Run by [removed] at 11:42:26 on 2012-04-20
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
mStart Page = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
mDefault_Page_URL = hxxp://format.packardbell.com/cgi-bin/r ... ey=IESTART
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
mRun: [BOC-427] c:\progra~1\comodo\cboclean\BOC427.exe
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
dRun: [Nokia.PCSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan ... stubie.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
TCP: DhcpNameServer = [removed] [removed]
TCP: Interfaces\{FB24DB9F-B30A-4F32-99E3-816EBEFC6360} : DhcpNameServer = [removed] [removed]
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\liz.paul-pc\appdata\roaming\mozilla\firefox\profiles\dqdms9bk.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo.co.uk
FF - prefs.js: browser.startup.homepage - http://www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&o ... &gfns=1&q=
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll
.
============= SERVICES / DRIVERS ===============
.
R? AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? DCamUSBSTK014;STK014 Camera
R? WDC_SAM;WD SCSI Pass Thru driver
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? aswFsBlk;aswFsBlk
S? aswMonFlt;aswMonFlt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? BOCore;BOCore
S? FontCache;Windows Font Cache Service
S? pavboot;pavboot
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
.
=============== File Associations ===============
.
txtfile=c:\windows\NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2012-04-20 10:38:01 -------- d-----w- c:\programdata\InstallMate
2012-04-20 10:38:01 -------- d-----w- c:\program files\BillP Studios
2012-04-19 17:06:34 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-19 17:06:33 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-11 19:13:42 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2012-04-11 19:13:31 -------- d-----w- c:\program files\Panda Security
2012-04-11 16:20:35 6582328 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b09998aa-3d29-4d17-80dc-46a9b71969ff}\mpengine.dll
2012-04-11 16:19:15 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-11 16:19:15 172032 ----a-w- c:\windows\system32\wintrust.dll
2012-04-11 16:19:14 157696 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-11 16:19:14 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-11 16:17:12 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 16:17:11 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-11 16:03:41 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2012-04-05 17:29:57 -------- d-----w- c:\users\liz.paul-pc\appdata\roaming\WinPatrol
2012-04-05 17:23:18 -------- d-----w- c:\program files\CCleaner
.
==================== Find3M ====================
.
2012-04-04 14:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-28 11:30:48 916992 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 11:25:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-02-28 11:25:17 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 11:25:03 71680 ----a-w- c:\windows\system32\iesetup.dll
2012-02-28 11:25:03 109056 ----a-w- c:\windows\system32\iesysprep.dll
2012-02-28 10:07:57 385024 ----a-w- c:\windows\system32\html.iec
2012-02-28 08:12:52 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2012-02-28 08:08:30 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-23 08:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-14 15:45:30 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2012-02-14 15:45:30 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2012-02-13 14:12:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2012-02-13 13:47:57 683008 ----a-w- c:\windows\system32\d2d1.dll
2012-02-13 13:44:40 1068544 ----a-w- c:\windows\system32\DWrite.dll
2012-02-02 15:16:25 2044416 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 11:45:26.07 ===============
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe Flash Player 11 Plugin
Adobe Shockwave Player
Ashampoo Burning Studio 6 FREE v.6.80
µTorrent
Auslogics Disk Defrag
avast! Free Antivirus
BOClean
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
CCleaner
DVD Flick 1.3.0.7
DVD Shrink 3.2
ESET Online Scanner v3
Foxit Reader 5.1
Google Desktop
Google Update Helper
HDReg
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 11.0 (x86 en-GB)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nokia Connectivity Cable Driver
Nokia PC Suite
NVIDIA Drivers
Packard Bell - Skype 2.5
Panda ActiveScan 2.0
PC Connectivity Solution
Realtek High Definition Audio Driver
Revo Uninstaller 1.93
Roxio Creator 9 LE
RTC Client API v1.2
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
SpywareBlaster 4.6
SUPERAntiSpyware
System Requirements Lab
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Winamp
WinASO Registry Optimizer 4.7.5
Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
Windows Media Player Firefox Plugin
WinPatrol
WinRAR archiver
Xvid 1.1.3 final uninstall
.
==== End Of File ===========================
textbox. Do not include the word Code
.

