- Check Hard Drive for Errors
- Open Notepad and then copy and paste the following line into Notepad (Notepad is in Start, Programs, Accessories):
- Code: Select all
cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
- Save the NotePad file like this:
- Click on File from the top menu bar.
- Select Save As, use Filename: testhd.bat and Save As Type: All Files.
- Choose Desktop as the location
- Click Save.
- Right click on testhd.bat on your desktop and select Run As Administrator to run it. OK the UAC.
- A Command Prompt box will pop up, then close after a several minutes.
- Please post the contents of the checkhd.txt file from your desktop.
If the file is very long, just copy and paste the LAST 20 or 30 lines into your reply.
- Open Notepad and then copy and paste the following line into Notepad (Notepad is in Start, Programs, Accessories):
- Search Files with Farbar Service Scanner
- Right-click the FSS.exe icon on your Desktop and select Run As Administrator to run the program.
- Copy the contents of the following box (do not include the word "Code:") and paste it into the Search box in the Farbar Service Scanner window.
- Code: Select all
sdrsvc.dll;cryptsvc.dll
- Click the Search Files button.
- File FSS.txt will appear on your Desktop once the search has completed and will also be opened in a Notepad window. Please provide the contents of this log in your reply.
Please include in your reply:
- The text of any error messages and/or a description of any problems you encountered while performing these steps.
- The contents of the checkhd.txt log.
- The contents of the FSS.txt log.
mambass