I was trying to use Google search engine and was led to this page:
__________________________________________________________________________________________________
About this page
Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop. In the meantime, solving the above CAPTCHA will let you continue to use our services.
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. Learn more
Sometimes you may be asked to solve the CAPTCHA if you are using advanced terms that robots are known to use, or sending requests very quickly.
IP address: 94.63.147.10
Time: 2012-03-19T02:44:17Z
URL: http://74.125.65.99/search?hl=en&site=& ... ver+letter
__________________________________________________________________________________________________
I used Yahoo to search for troubleshoot advice and was led to the following page:
http://support.google.com/websearch/bin ... swer=86640
Taking the chance I downloaded HijackThis and ran a scan on my computer. According to instruction I should submit my log in a forum to seek support, please find my log as follow:-
__________________________________________________________________________________________________
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:51:34 PM, on 3/19/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\PPStream\ppsap.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Documents and Settings\Kim\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtblfs.exe
c:\program files\logitech\quickcam\lu\lulnchr.exe
c:\program files\logitech\quickcam\lu\LogitechUpdate.exe
C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
O1 - Hosts: 94.63.147.22 www.google.com
O1 - Hosts: 94.63.147.23 www.bing.com
O2 - BHO: Tango - {2B3CD287-1CC1-4ABD-B1AC-2BBE59483224} - C:\WINDOWS\system32\d278.dll (file missing)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Tango - {2B3CD286-1CC1-4ABD-B1AC-2BBE59483224} - C:\WINDOWS\system32\d278.dll (file missing)
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstall ... ADcATQBaAA"&"inst=NwA3AC0ANAAyADQAMQAxADcAMQAzADIALQBYAEwAKwAxAC0AVAA0AC0ATgAxAEYAKwAxAC0AQgBBAFIAOQBHACsAMQAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADEAMABBACsAMQAtAFgATwA5ACsAMQAtAEYAOQBNADIAKwAxAC0ARABEAFQAKwAzADAANgAyADEALQBEAEQAOQAwAEYAKwAxAC0AUwBUADkAMABGAEEAUABQACsAMQAtAEYAOQAwAE0AMQAyAEQATgArADEALQBUAEIAKwAxAC0AVQA5ADUAKwAxAC0ARgA5ADAAVABCACsAMgA"&"prod=90"&"ver=9.0.894
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [GabPath] C:\Documents and Settings\Kim\Application Data\GabPath\GabPath.exe
O4 - HKCU\..\Run: [PPS Accelerator] C:\Program Files\PPStream\ppsap.exe
O4 - HKCU\..\Run: [PPAP] "C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe" -background
O4 - HKCU\..\Run: [9158] C:\Program Files\9158KTV\9158.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Kim\Application Data\Dropbox\bin\Dropbox.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\ievkbd.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPTV\PPLive.exe (file missing)
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPTV\PPLive.exe (file missing)
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\klwtbbho.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://*.pps.tv
O15 - Trusted Zone: http://*.ppstream.com
O15 - Trusted Zone: http://*.webscache.com
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O15 - ESC Trusted Zone: http://*.pps.tv
O15 - ESC Trusted Zone: http://*.ppstream.com
O15 - ESC Trusted Zone: http://*.webscache.com
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O18 - Protocol: KuGoo - (no CLSID) - (no file)
O18 - Protocol: KuGoo3 - (no CLSID) - (no file)
O20 - AppInit_DLLs:
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Contrl Center of Storm Media (ccosm) - Unknown owner - C:\Documents and Settings\Kim\Desktop\StormII\stormliv.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SpaceQuery Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\SpaceQuery\spacequery141.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
--
End of file - 9617 bytes
_________________________________________________________________________________________________
Please advice. Thank you.