Cannot access Search Engines (blocked)

Hi,
Thank you in advance for helping!
Your time and efforts mean a lot to me!

I cannot connect to google.com or bing.com
Yahoo.com opens but not the search.

I have tried several steps and none have worked.
- Norton and Malware removal have found and removed spyware.
- I have reset the hosts file windows\system32\drivers\etc\hosts according to microsoft support
- Have cleared cache (history, cookies)
- Have ran ipconfig /flushdns
- Browsers are updated
- Microsoft latest updates have been checked

NOTE: I have 2 computers in the house connected to the same router (wire connection).
One computer works fine. The other does not.

When I try to ping on tracert, all urls are fine, except google.com where it says that it cannot find host google.com
It does ping yahoo.com (0% loss) or bing.com (100% loss)

Below if the HijackThis log


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:08:23 PM, on 3/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Users\Sueli\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://mail.google.com/mail/?shva=1#inbox
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {22e03916-85c5-44b0-8dc9-1830c11238d9} - (no file)
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit0.dll
O1 - Hosts: ::1 localhost
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit0.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit0.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\Adobe Contribute CS5.1\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [Google Update] "C:\Users\Sueli\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ALLUpdate] "C:\Program Files\ALLPlayer\ALLUpdate.exe" "sleep"
O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
O4 - Startup: Dropbox.lnk = C:\Users\Sueli\AppData\Roaming\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP SI Service (HPSIService) - HP - C:\Windows\system32\HPSIsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe

--
End of file - 10545 bytes

Hello sirilina ,

Welcome to the forum!

My name is maxi and I'll be helping you with any malware problems.

Currently I am working under the guidance of the MRU teachers and everything I post to you, must first be approved by them.
This additional review process can add some extra time to my responses, but I will post back with instructions for you as soon as possible.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.

1. The instructions being given are for YOUR computer and system only!
   Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
2. You must have Administrator rights, permissions for this computer.
3. DO NOT run any other fix or removal tools unless instructed to do so!
4. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!"
   Absence of symptoms does not mean that everything is clear.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.



DDS Scan

1. Please download DDS ... by sUBs. Save it to your desktop. Alternate download links here or here.
   Please disable any Antivirus or Firewall you have active, as shown in this topic before running DDS.
2. Right-Click on dds.com, select Run As Administrator.... (File name will be different if alternate download used).
   A black window will open with some instructions/comments...
3. When done, DDS will open two (2) logs:
   
   • DDS.txt
   • Attach.txt
   
   Caution: The above logs will NOT be saved, so you must save them to your desktop.
4. Please post both the DDS.txt and Attach.txt files in your next reply.

In your next reply please include:
Both logs produced by DDS.

Regards maxi

Hi Max.

Thank you so much for helping me!

Here are the files:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by [removed] at 12:55:56 on 2012-03-10
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.3323.1770 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\HPSIsvc.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\Pen_Tablet.exe
C:\Windows\system32\Wacom_Tablet.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Windows\system32\Pen_Tablet.exe
C:\Windows\system32\Wacom_Tablet.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Users\Sueli\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sueli\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\Sueli\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = https://mail.google.com/mail/?shva=1#inbox
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: H - No File
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBit0.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBit0.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\adobe contribute cs5.1\plugins\ieplugin\contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.4.0.12\IPSBHO.DLL
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBit0.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.4.0.12\coIEPlg.dll
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - c:\program files\bittorrentbar\prxtbBit0.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\adobe contribute cs5.1\plugins\ieplugin\contributeieplugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {22E03916-85C5-44B0-8DC9-1830C11238D9} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
uRun: [WordWeb] "c:\program files\wordweb\wweb32.exe" -startup
uRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
uRun: [Google Update] "c:\users\sueli\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ALLUpdate] "c:\program files\allplayer\ALLUpdate.exe" "sleep"
uRun: [AdobeBridge]
uRun: [Adobe Acrobat Synchronizer] "c:\program files\adobe\acrobat 10.0\acrobat\AdobeCollabSync.exe"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\users\sueli\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\sueli\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: wellsfargo.com\online
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{96C36972-4607-4BAC-9034-C4BF3830EE37} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\sueli\appdata\roaming\mozilla\firefox\profiles\rcqbwy2r.default\
FF - prefs.js: browser.startup.homepage - chrome://speeddial/content/speeddial.xul
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\adobe\acrobat 10.0\acrobat\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\tabletplugins\npwacom.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\sueli\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\users\sueli\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\sueli\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0404000.00c\symds.sys [2011-10-31 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0404000.00c\symefa.sys [2011-10-31 173176]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20120302.001\BHDrvx86.sys [2012-3-2 820856]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys [2011-10-31 485512]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20120309.002\IDSvix86.sys [2012-3-10 368248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys [2011-10-31 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0404000.00c\symtdiv.sys [2011-10-31 340088]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
R2 HPSIService;HP SI Service;c:\windows\system32\HPSIsvc.exe [2011-10-5 99896]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-3-10 652360]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.4.0.12\ccsvchst.exe [2011-10-31 126400]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2012-1-7 2214504]
R2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2010-11-17 1373480]
R2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2010-11-17 4718888]
R2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files\intel\intel(r) management engine components\uns\UNS.exe [2010-8-26 2320920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-4 106104]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-3-10 20464]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-3-1 139776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-21 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-12-21 136176]
S3 mvusbews;USB EWS Device;c:\windows\system32\drivers\mvusbews.sys [2011-10-5 17408]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-7-1 15872]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-1 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-8-26 1343400]
S3 WMSVC;Web Management Service;c:\windows\system32\inetsrv\WMSvc.exe [2009-7-13 9728]
.
=============== Created Last 30 ================
.
2012-03-10 16:40:44 -------- d-----w- c:\users\sueli\appdata\roaming\Malwarebytes
2012-03-10 16:40:37 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-10 16:40:37 -------- d-----w- c:\programdata\Malwarebytes
2012-03-10 16:40:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-03-10 02:47:02 119288 --sh--w- c:\users\sueli\appdata\local\dplayx.dll
2012-02-27 19:21:08 -------- d-----w- c:\users\sueli\appdata\local\Miro
2012-02-27 19:19:30 -------- d-----w- c:\program files\Participatory Culture Foundation
2012-02-27 18:31:24 -------- d-----w- c:\users\sueli\appdata\local\{252048DF-BF1F-4F13-B18C-F1AAD7BA74EA}
2012-02-27 18:31:12 -------- d-----w- c:\users\sueli\appdata\local\{4A5DE61A-920A-4EF3-8715-6C53D284A9E2}
2012-02-27 18:30:56 -------- d-----w- c:\users\sueli\appdata\local\{A9ED4EA9-6F58-44C8-8F96-E05DC3899961}
2012-02-27 18:29:57 -------- d-----w- c:\windows\en
2012-02-27 18:28:51 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2012-02-27 18:26:26 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2012-02-27 18:26:26 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2012-02-27 18:26:26 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2012-02-27 18:26:03 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2012-02-27 18:25:39 94040 ----a-w- c:\program files\common files\windows live\.cache\33d7f33c1ccf57d07\DSETUP.dll
2012-02-27 18:25:39 525656 ----a-w- c:\program files\common files\windows live\.cache\33d7f33c1ccf57d07\DXSETUP.exe
2012-02-27 18:25:39 1691480 ----a-w- c:\program files\common files\windows live\.cache\33d7f33c1ccf57d07\dsetup32.dll
2012-02-27 18:25:21 94040 ----a-w- c:\program files\common files\windows live\.cache\29b692131ccf57d06\DSETUP.dll
2012-02-27 18:25:21 525656 ----a-w- c:\program files\common files\windows live\.cache\29b692131ccf57d06\DXSETUP.exe
2012-02-27 18:25:21 1691480 ----a-w- c:\program files\common files\windows live\.cache\29b692131ccf57d06\dsetup32.dll
2012-02-27 18:24:26 -------- d-----w- c:\users\sueli\appdata\local\Windows Live
2012-02-27 18:24:18 -------- d-----w- c:\program files\common files\Windows Live
2012-02-27 18:23:21 -------- d-----w- c:\users\sueli\appdata\local\{48676E12-15D4-4443-8A50-7B623CEB8C6A}
2012-02-15 13:51:25 478720 ----a-w- c:\windows\system32\timedate.cpl
2012-02-15 13:51:25 2343424 ----a-w- c:\windows\system32\win32k.sys
2012-02-15 13:51:22 690688 ----a-w- c:\windows\system32\msvcrt.dll
2012-02-15 13:51:19 442880 ----a-w- c:\windows\system32\ntshrui.dll
.
==================== Find3M ====================
.
2012-02-29 02:51:49 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-28 18:01:54 60304 ----a-w- c:\users\sueli\g2mdlhlpx.exe
2011-12-14 03:04:54 1798656 ----a-w- c:\windows\system32\jscript9.dll
2011-12-14 02:57:18 1127424 ----a-w- c:\windows\system32\wininet.dll
2011-12-14 02:56:58 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-12-14 02:50:04 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 12:56:45.11 ===============

System Uptime: 3/10/2012 11:51:03 AM (1 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | H55M-S2H
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz | Socket 1156 | 3193/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 227.363 GiB free.
D: is FIXED (NTFS) - 227 GiB total, 115.158 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP151: 2/25/2012 1:40:10 PM - Scheduled Checkpoint
RP152: 2/27/2012 1:22:48 PM - CheckIfInstallerIsBusy
RP153: 2/27/2012 1:23:44 PM - CheckIfInstallerIsBusy
RP155: 2/27/2012 1:25:14 PM - Windows Live Essentials
RP157: 2/27/2012 1:25:49 PM - Installed DirectX
RP159: 2/27/2012 1:26:13 PM - Installed DirectX
RP160: 2/27/2012 1:26:57 PM - WLSetup
RP161: 3/6/2012 9:20:55 AM - Scheduled Checkpoint
RP162: 3/10/2012 9:24:35 AM - Installed Microsoft Fix it 50267
.
==== Installed Programs ======================
.
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Community Help
Adobe Content Viewer
Adobe Creative Suite 3 Design Premium
Adobe Creative Suite 5.5 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader X (10.1.2)
Adobe Setup
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WAS CS3
Adobe Widget Browser
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Amazon Kindle
Apophysis 2.0
Apophysis 7x
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BitTorrent
BitTorrentBar Toolbar
Bonjour
Canon MP210 series
CorelDRAW Graphics Suite X3
D3DX10
Dropbox
EN
FileZilla Client 3.5.3
FontNav
Google Chrome
Google Earth
Google Talk Plugin
Google Update Helper
GoToMeeting 5.1.0.880
HP LaserJet Professional P1100-P1560-P1600 Series
Intel(R) Management Engine Components
iTunes
Java Auto Updater
Java(TM) 6 Update 29
Malwarebytes Anti-Malware version 1.60.1.1000
Maxtor Manager
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Miro Video Converter
MixPad Audio Mixer
Mobipocket Creator 4.2
Mozilla Firefox 10.0.2 (x86 en-US)
Mr Smooth v1.0
MrSmooth
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MySQL Workbench 5.2 CE
Norton Security Suite
NVIDIA Control Panel 275.33
NVIDIA Display Control Panel
NVIDIA Graphics Driver 275.33
NVIDIA Install Application
NVIDIA Update 1.3.5
NVIDIA Update Components
Octoshape add-in for Adobe Flash Player
OGA Notifier 2.0.0048.0
Opera 11.61
PDF Settings
PDF Settings CS5
Pen Tablet
Picasa 3
Prism Video File Converter
PVSonyDll
PxMergeModule
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Skype™ 5.5
Spotify
Super Balls
Switch Sound File Converter
thinkorswim
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Manager
VBA
Wacom Tablet
WavePad Sound Editor
WebTablet IE Plugin
WebTablet Netscape Plugin
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
WinMerge 2.12.4
WinRAR archiver
WordWeb
.
==== Event Viewer Messages From Past Week ========
.
3/9/2012 9:49:50 PM, Error: Service Control Manager [7000] - The 5689 service failed to start due to the following error: The system cannot find the file specified.
3/9/2012 7:20:30 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
3/8/2012 1:17:33 PM, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
3/6/2012 2:08:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
3/10/2012 7:43:52 AM, Error: Service Control Manager [7022] - The Intel(R) Management & Security Application User Notification Service service hung on starting.
3/10/2012 7:41:30 AM, Error: Service Control Manager [7022] - The Software Protection service hung on starting.
3/10/2012 7:39:09 AM, Error: Service Control Manager [7022] - The NVIDIA Update Service Daemon service hung on starting.
3/10/2012 7:35:49 AM, Error: Service Control Manager [7022] - The Windows Font Cache Service service hung on starting.
.
==== End Of File ===========================

Hi sirilina,

Is this computer used for business purposes ? I need to know to give the appropriate advice.

Step 1
Run CKScanner

• Please download CKScanner from Here
• Important: - Save it to your desktop.
• Right-click CKScanner.exe > select " Run as administrator " then click Search For Files.
• After a very short time, when the cursor hourglass disappears, click Save List To File.
• A message box will verify the file saved. Please Run the program only once.
• Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Step 2

• Please download MGA Diagnostic Tool and save it to your Desktop.
• Right click on MGADiag.exe and select Run As Administrator to run it.
• Click Continue.
• The program will run. It takes a while to finish the diagnosis, please be patient.
• Once done, click on Copy.
• Open Notepad and paste the contents in the window.
• Save this file and copy/paste it in your next reply.

In your next reply please include:
The answer to my question.
The log from CKScanner.
The log from MGADiag.exe.
Any problems you had with my instructions.

Regards maxi

Hi Maxi,

Thank you very much for your support.
I was running out of time since I use this computer to work.
So I backed up my data and did a clean install of Windows.

Thank you again for doing this work.

Sirilina