Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Slow performance and Browser BSOD

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Slow performance and Browser BSOD

Unread postby derkai » February 16th, 2012, 5:52 pm

I've been having peformance issues with my system and using google chrome results in the browser hanging on finding websites and BSOD of I try to access options. Firefox also lags a lot and pauses on a lot of websites. In general, applications hang for a while when I try to access random programs or load up youtube/flash pages. When I'm playing games, I get frequent long pauses and hangs during gameplay. When things aren't pausing or lagging, the games themselves run at relatively high FPS. I scanned my hdds for errors multiple times and found nothing. Re-installed drivers and tested different video cards, ram, cpu. I scanned my system with Avast and Malwarebytes. It's looking like a software issue and I'm hoping I can find the help I need here.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Karate Moses at 16:38:06 on 2012-02-16
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3324.1959 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com/?l=dis&o=102868&gct=hp
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {043C5167-00BB-4324-AF7E-62013FAEDACF} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [Google Update] "c:\users\karate moses\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] "%ProgramFiles%\Windows Defender\MSASCui.exe" -hide
mRun: [Cmaudio8788] RunDll32 cmicnfgp.cpl,CMICtrlWnd
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/f ... wflash.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{0B5BAD02-F8BE-444D-8CCC-8D53CD8C2100} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\karate moses\appdata\roaming\mozilla\firefox\profiles\30n833x1.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\rayv\rayv\plugins\nprayvplugin.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\id software\quakelive\npquakezero.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\karate moses\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amdsata;amdsata;c:\windows\system32\drivers\amdsata.sys [2012-1-18 60472]
R0 amdxata;amdxata;c:\windows\system32\drivers\amdxata.sys [2012-1-18 25144]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-2-15 435032]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-2-15 314456]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165648]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2010-10-29 21504]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-11-9 163328]
R2 AMD FUEL Service;AMD FUEL Service;c:\program files\ati technologies\ati.ace\fuel\Fuel.Service.exe [2011-12-5 291840]
R2 AODDriver4.01;AODDriver4.01;c:\program files\ati technologies\ati.ace\fuel\i386\aoddriver2.sys [2011-6-24 39424]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-2-15 20568]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-2-15 55128]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-2-15 44768]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2010-10-29 21504]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-2-15 652360]
R2 PStrip;PStrip;c:\windows\system32\drivers\pstrip.sys [2007-7-14 27992]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt60.sys [2012-2-16 27648]
R3 amdiox86;AMD IO Driver;c:\windows\system32\drivers\amdiox86.sys [2012-1-13 37944]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atikmdag.sys [2011-12-5 9067008]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2011-12-5 264192]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdLH3.sys [2011-10-17 82960]
R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;c:\windows\system32\drivers\EtronHub3.sys [2011-8-17 45056]
R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;c:\windows\system32\drivers\EtronXHCI.sys [2011-8-17 64896]
R3 LachesisFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [2007-8-8 12032]
R3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\ManyCam.sys [2008-1-14 21632]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-2-15 20464]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-2-16 40776]
R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [2012-1-13 30392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 cmudaxp;ASUS Xonar DG Audio Interface;c:\windows\system32\drivers\cmudaxp.sys [2011-7-2 1760256]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-29 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 HiPatchService;Hi-Rez Studios Authenticate and Update Service;c:\program files\hi-rez studios\HiPatchService.exe [2011-11-9 8704]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2011-4-18 43392]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-12-13 30576]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 65024]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
S3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.0);c:\windows\system32\drivers\RtTeam60.sys [2012-2-16 49768]
S3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.0);c:\windows\system32\drivers\RtVlan60.sys [2012-2-16 19968]
S3 TEAM;Realtek Virtual Miniport Driver for Teaming (NDIS 6.0);c:\windows\system32\drivers\RtTeam60.sys [2012-2-16 49768]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2011-8-5 268512]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 AtomicAlarmClock;Atomic Alarm Clock Time;c:\program files\atomic alarm clock\timeserv.exe [2010-9-20 415744]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-02-16 21:00:50 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-02-16 19:59:44 -------- d-----w- c:\program files\AMD APP
2012-02-16 19:19:23 -------- d-----w- c:\program files\Microsoft ATS
2012-02-16 18:56:11 -------- d-----w- C:\AMD
2012-02-16 10:50:37 49768 ----a-w- c:\windows\system32\drivers\RtTeam60.sys
2012-02-16 10:50:37 27648 ----a-w- c:\windows\system32\drivers\RtNdPt60.sys
2012-02-16 10:50:37 19968 ----a-w- c:\windows\system32\drivers\RtVlan60.sys
2012-02-16 02:33:19 -------- d-----w- c:\users\karate moses\appdata\roaming\Malwarebytes
2012-02-16 02:32:20 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-16 02:32:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-02-16 01:03:16 435032 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-02-16 01:03:10 55128 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-02-16 00:58:26 41184 ----a-w- c:\windows\avastSS.scr
2012-02-16 00:54:59 -------- d-----w- c:\programdata\AVAST Software
2012-02-16 00:54:59 -------- d-----w- c:\program files\AVAST Software
2012-02-16 00:45:23 -------- d-----w- C:\kasperscan
2012-02-16 00:00:07 -------- d-----w- c:\users\karate moses\appdata\local\Apps
2012-02-14 07:10:55 -------- d-----w- C:\GW2 demo
2012-02-12 03:59:30 -------- d-----w- c:\users\karate moses\appdata\roaming\ooVoo Details
2012-02-07 03:58:08 6496 ----atw- c:\windows\system32\drivers\cqdetect.sys
2012-02-07 03:58:07 -------- d-----w- C:\CPQSYSTEM
2012-02-05 05:23:54 -------- d-----w- c:\users\karate moses\appdata\roaming\Natural Selection 2
2012-02-03 17:59:10 138904 ----a-w- c:\users\karate moses\appdata\roaming\PnkBstrK.sys
2012-02-01 22:45:19 -------- d-----w- c:\program files\GameForge
2012-02-01 22:45:00 -------- d-----w- c:\program files\Gameforge4D
2012-01-31 03:41:05 -------- d-----w- c:\users\karate moses\appdata\local\APN
2012-01-29 19:10:30 -------- d-----w- c:\users\karate moses\appdata\roaming\runic games
2012-01-28 22:25:08 6557240 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{649f91a2-2ee2-46ad-b2f3-f35e545b1093}\mpengine.dll
2012-01-28 19:36:33 -------- d-----w- c:\users\karate moses\appdata\local\The Witcher 2
2012-01-28 19:08:51 -------- d-----w- c:\users\karate moses\appdata\local\The Witcher
2012-01-26 07:34:43 -------- d-sh--w- C:\found.002
2012-01-19 17:46:10 -------- d-----w- C:\[ http://www.Speed.Cd ] - Being.Human.US.S01E11.Going.Dutch.HDTV.XviD-FQM
2012-01-19 12:06:05 -------- d-----w- c:\program files\Western Digital Corporation
2012-01-19 09:58:03 -------- d-----w- c:\users\karate moses\appdata\roaming\HD Tune Pro
2012-01-19 09:57:55 -------- d-----w- c:\program files\HD Tune Pro
2012-01-19 01:16:49 60472 ----a-w- c:\windows\system32\drivers\amdsata.sys
2012-01-19 01:16:49 25144 ----a-w- c:\windows\system32\drivers\amdxata.sys
2012-01-18 17:13:47 -------- d-----w- C:\GW2 Alpha
.
==================== Find3M ====================
.
2012-02-15 22:15:11 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-02-08 16:40:50 140232 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2012-02-08 16:40:43 283416 ----a-w- c:\windows\system32\PnkBstrB.xtr
2012-02-08 16:40:43 283416 ----a-w- c:\windows\system32\PnkBstrB.exe
2012-02-04 07:40:36 283416 ----a-w- c:\windows\system32\PnkBstrB.ex0
2012-02-03 17:58:52 76888 ----a-w- c:\windows\system32\PnkBstrA.exe
2012-01-14 04:49:02 319456 ----a-w- c:\windows\DIFxAPI.dll
2012-01-14 04:39:34 0 ----a-w- c:\windows\ativpsrm.bin
2012-01-04 09:26:22 236576 ------w- c:\windows\system32\MpSigStub.exe
2011-12-06 03:44:22 9067008 ----a-w- c:\windows\system32\drivers\atikmdag.sys
2011-12-06 03:17:50 159744 ----a-w- c:\windows\system32\atiapfxx.exe
2011-12-06 03:17:36 778752 ----a-w- c:\windows\system32\aticfx32.dll
2011-12-06 03:12:52 466944 ----a-w- c:\windows\system32\ATIDEMGX.dll
2011-12-06 03:12:16 404992 ----a-w- c:\windows\system32\atieclxx.exe
2011-12-06 03:11:44 163328 ----a-w- c:\windows\system32\atiesrxx.exe
2011-12-06 03:10:30 163840 ----a-w- c:\windows\system32\atitmmxx.dll
2011-12-06 03:10:12 360448 ----a-w- c:\windows\system32\atipdlxx.dll
2011-12-06 03:10:00 278528 ----a-w- c:\windows\system32\Oemdspif.dll
2011-12-06 03:09:54 20992 ----a-w- c:\windows\system32\atimuixx.dll
2011-12-06 03:09:44 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2011-12-06 03:06:38 6159872 ----a-w- c:\windows\system32\atidxx32.dll
2011-12-06 03:04:00 59904 ----a-w- c:\windows\system32\OpenVideo.dll
2011-12-06 03:03:52 54784 ----a-w- c:\windows\system32\OVDecode.dll
2011-12-06 03:03:04 14499328 ----a-w- c:\windows\system32\amdocl.dll
2011-12-06 02:56:40 19125760 ----a-w- c:\windows\system32\atioglxx.dll
2011-12-06 02:39:24 1828864 ----a-w- c:\windows\system32\atiumdmv.dll
2011-12-06 02:34:24 46080 ----a-w- c:\windows\system32\aticalrt.dll
2011-12-06 02:34:14 44032 ----a-w- c:\windows\system32\aticalcl.dll
2011-12-06 02:33:36 5919232 ----a-w- c:\windows\system32\atiumdag.dll
2011-12-06 02:29:30 11484672 ----a-w- c:\windows\system32\aticaldd.dll
2011-12-06 02:28:50 4206592 ----a-w- c:\windows\system32\atiumdva.dll
2011-12-06 02:18:42 51200 ----a-w- c:\windows\system32\coinst.dll
2011-12-06 02:12:50 356352 ----a-w- c:\windows\system32\atiadlxx.dll
2011-12-06 02:12:34 14336 ----a-w- c:\windows\system32\atiglpxx.dll
2011-12-06 02:12:22 33280 ----a-w- c:\windows\system32\atigktxx.dll
2011-12-06 02:11:50 264192 ----a-w- c:\windows\system32\drivers\atikmpag.sys
2011-12-06 02:11:16 33280 ----a-w- c:\windows\system32\SET764C.tmp
2011-12-06 02:11:16 33280 ----a-w- c:\windows\system32\atiuxpag.dll
2011-12-06 02:11:02 29696 ----a-w- c:\windows\system32\SET7CCC.tmp
2011-12-06 02:11:02 29696 ----a-w- c:\windows\system32\atiu9pag.dll
2011-12-06 02:10:42 53760 ----a-w- c:\windows\system32\atimpc32.dll
2011-12-06 02:10:42 53760 ----a-w- c:\windows\system32\amdpcom32.dll
2011-12-06 02:10:38 37376 ----a-w- c:\windows\system32\atitmpxx.dll
2011-12-06 02:10:24 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
2011-11-25 15:59:48 376320 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 16:39:45.32 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/8/2010 1:31:04 PM
System Uptime: 2/16/2012 3:51:15 PM (1 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | GA-970A-UD3
Processor: AMD Phenom(tm) II X4 955 Processor | Socket M2 | 3200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 146 GiB total, 39.831 GiB free.
D: is FIXED (NTFS) - 932 GiB total, 251.242 GiB free.
E: is FIXED (NTFS) - 152 GiB total, 45.388 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP693: 2/15/2012 11:44:04 AM - Scheduled Checkpoint
RP694: 2/15/2012 5:31:17 PM - Removed Ask Toolbar.
RP696: 2/15/2012 5:40:18 PM - Removed Cool & Quiet
RP697: 2/15/2012 5:44:59 PM - Removed NVIDIA PhysX
RP698: 2/15/2012 7:54:29 PM - avast! Free Antivirus Setup
RP699: 2/16/2012 5:49:24 AM - Installed Realtek Ethernet Diagnostic Utility
RP700: 2/16/2012 2:36:59 PM - Device Driver Package Install: Advanced Micro Devices, Inc. Display adapters
RP701: 2/16/2012 3:14:57 PM - Device Driver Package Install: Advanced Micro Devices, Inc. Display adapters
.
==== Installed Programs ======================
.
.
µTorrent
2029 1.26.0057
7-Zip 9.20
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.0.1)
AION Free-To-Play
Akamai NetSession Interface Service
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD USB Filter Driver
AMD VISION Engine Control Center
APB Reloaded
Apple Application Support
Apple Software Update
Ares 2.1.6
ASUS Xonar DG Audio Driver
Atomic Alarm Clock 5.9
avast! Free Antivirus
Bandisoft MPEG-1 Decoder
Beyond Good & Evil
Brink
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 1.0
Canon MP Navigator EX 3.1
Canon MX340 series MP Drivers
Canon MX340 series User Registration
Canon Speed Dial Utility
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
CDisplay 1.8
Convergys Health Checker
Counter-Strike: Source
D3DX10
Data Lifeguard Diagnostic for Windows 1.24
DFOLauncher
Diablo III Beta
Dota 2
DragonNest
Driver Sweeper version 3.2.0
Etron USB3.0 Host Controller
Furcadia
GamersFirst LIVE!
GGPO
GOM Player
GOMTV Streamer
Google Chrome
Google Talk (remove only)
Google Talk Plugin
Guild Wars
Guild Wars Gw2Dev
HD Tune 2.55
HD Tune Pro 5.00
Heroes of Newerth
Hi-Rez Studios Authenticate and Update Service
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IrfanView (remove only)
Java Auto Updater
Java(TM) 6 Update 20
Java(TM) 6 Update 29
Junk Mail filter update
League of Legends
LifeFrame2
Livestream Procaster
Malwarebytes Anti-Malware version 1.60.1.1000
ManyCam 2.6.65 (remove only)
Mesh Runtime
Messenger Companion
Messenger Plus! Live
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Automated Troubleshooting Services Shim
Microsoft Corporation
Microsoft LifeCam
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0
mIRC
MKVToolNix 5.2.1
Mozilla Firefox 10.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
Natural Selection 2
NC Launcher (GameForge)
NCsoft Launcher
Nexon Game Manager
NirSoft BlueScreenView
NVIDIA Drivers
NVIDIA Install Application
ooVoo
OpenAL
OpenOffice.org 3.2
Origin
Pando
PowerStrip 3 (remove only)
PunkBuster Services
PVSonyDll
Quake Live Internet Explorer Plugin
Quake Live Mozilla Plugin
QuickTime
Realtek Ethernet Controller Driver
Realtek Ethernet Diagnostic Utility
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Segoe UI
Skype™ 5.3
SplitMediaLabs VH Screen Capture Driver (x86)
Steam
Super MNC Invitational
System Requirements Lab
System Requirements Lab for Intel
Team Fortress 2
The Witcher 2
The Witcher: Enhanced Edition
Torchlight
Tribes Ascend Closed Beta
Trillian
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Veetle TV 0.9.18
Ventrilo Client
Vindictus
VLC media player 1.1.10
Warhammer Online - Wrath of Heroes
Warhammer® 40,000™: Dawn of War® II
WCG2010EN Player
Winamp
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
WinRAR archiver
XSplit
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== Event Viewer Messages From Past Week ========
.
2/16/2012 3:53:16 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
2/16/2012 3:53:16 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
2/16/2012 3:51:47 PM, Error: EventLog [6008] - The previous system shutdown at 3:49:36 PM on 2/16/2012 was unexpected.
2/16/2012 3:31:45 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:31:45 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:31:18 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/16/2012 3:31:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/16/2012 3:30:37 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AsIO aswRdr aswSnx aswSP aswTdi cdrom DfsC MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The Windows Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
2/16/2012 3:30:37 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
2/16/2012 3:30:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2/16/2012 3:30:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/16/2012 3:30:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
2/16/2012 3:30:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/16/2012 3:30:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/16/2012 3:29:27 PM, Error: Microsoft-Windows-TerminalServices-LocalSessionManager [1048] - Terminal Service start failed. The relevant status code was This service cannot be started in Safe Mode .
2/16/2012 3:29:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
2/16/2012 2:23:55 PM, Error: Service Control Manager [7000] - The AODDriver4.01 service failed to start due to the following error: The system cannot find the path specified.
2/16/2012 2:22:16 PM, Error: EventLog [6008] - The previous system shutdown at 2:21:05 PM on 2/16/2012 was unexpected.
2/16/2012 2:09:57 PM, Error: EventLog [6008] - The previous system shutdown at 2:08:12 PM on 2/16/2012 was unexpected.
2/16/2012 2:01:58 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.
2/16/2012 2:01:58 PM, Error: Service Control Manager [7000] - The Windows Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
2/16/2012 2:01:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
2/16/2012 1:39:43 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
2/15/2012 9:14:31 PM, Error: EventLog [6008] - The previous system shutdown at 9:12:24 PM on 2/15/2012 was unexpected.
2/15/2012 3:47:07 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Program Compatibility Assistant Service service, but this action failed with the following error: An instance of the service is already running.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Tablet PC Input Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The ReadyBoost service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The PnP-X IP Bus Enumerator service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Human Interface Device Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:35 PM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
2/15/2012 3:46:34 PM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
2/13/2012 2:57:04 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer VERNICE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{0B5BAD02-F8BE-444D-8CCC-8D53CD8. The master browser is stopping or an election is being forced.
2/12/2012 2:16:15 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
2/10/2012 3:15:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.
.
==== End Of File ===========================
Last edited by derkai on February 17th, 2012, 9:44 pm, edited 1 time in total.
derkai
Active Member
 
Posts: 4
Joined: February 16th, 2012, 5:40 pm
Advertisement
Register to Remove

Re: Slow performance and Browser BSOD

Unread postby askey127 » February 17th, 2012, 4:57 pm

Hi derkai,
I recognize that you are a fairly experienced PC user. For that reason, I am giving you quite a bit to do in the first post.
However, In order to bring about the best results here, please do not Install or Uninstall anything, run any scans or fix anything, unless I ask, until we are through.

We do need to remove the P2P programs, the added Antivirus, and the outdated Java first.
-----------------------------------------------
Please Note Our Policy on the Use of P2P (Person to Person / Peer to Peer) file sharing programs
It is posted here: http://malwareremoval.com/forum/viewtopic.php?p=491394#p491394
As a condition of receiving our help, I have included the P2P programs utorrent and Ares in the removal instructions below, so we are not wasting our time.
If you have used these, and your computer is infected, you can be fairly confident this is a principal reason.

It's really important, if you value your PC at all, to stay away from P2P file sharing programs, like utorrent, Ares, Bittorrent, Azureus, Frostwire, Vuze, Shareaza, Bitlord.
Criminals have "planted" thousands upon thousands of infections in the "free" shared files.
Virtually all of these recent infections will compromise your Security, and some can turn your machine into a useless "doorstop".
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

µTorrent
Ares 2.1.6
avast! Free Antivirus
Java(TM) 6 Update 20

Take extra care in answering questions posed by any Uninstaller.
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
----------------------------------------------
Download and Run Temp File Cleaner (TFC.exe)
Download Temp File Cleaner and save it to your desktop.
You might want to Save any unsaved work first. TFC will close ALL open programs... including your browser!
Right click TFC and choose Run as Administrator
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, it will report the total size of files removed. If it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
-----------------------------------------
Check hard Drive for Errors
Open Notepad... then copy and paste the following line into Notepad:
(Notepad is in Start, Programs, Accessories)
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"

Now Save the NotePad file like this:
  • Click on File from the top menu bar.
  • Select Save As, use Filename: testhd.bat and Save As Type: All Files.
  • Choose Desktop as the location
  • Click Save.
Right click on testhd.bat on your desktop and select Run As Administrator to run it. OK the UAC.
A Command Prompt box will pop up, then close after a couple minutes.
Please post the contents of the checkhd.txt file from your desktop.
If the file is very long, just copy and paste the LAST 20 or 30 lines into your reply.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13926
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Slow performance and Browser BSOD

Unread postby derkai » February 17th, 2012, 6:19 pm

Hmm. The checkhd.txt file wasn't very long at all. Hope this helps though.

The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
1296 large file records processed.

0 bad file records processed.

0 EA records processed.

108 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
26357 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has checked the file system and found no problems.

153597433 KB total disk space.
118284452 KB in 138975 files.
77876 KB in 26358 indexes.
236 KB in bad sectors.
448261 KB in use by the system.
65536 KB occupied by the log file.
34786608 KB available on disk.

4096 bytes in each allocation unit.
38399358 total allocation units on disk.
8696652 allocation units available on disk.
derkai
Active Member
 
Posts: 4
Joined: February 16th, 2012, 5:40 pm

Re: Slow performance and Browser BSOD

Unread postby askey127 » February 17th, 2012, 7:40 pm

derkai,
I think your hard disk may have some "holes" in it.
it may mean you will have to offload any critical files to DVDs, etc. and replace the drive.
Let's be sure.
-----------------------------------------------------------
Hard Disk Repair
IF Chkdsk has found any errors having to do with bad sectors in your file system, or if it reports that it cannot continue in Read-Only Mode, it needs to run a different sequence on reboot to do repairs. It can't repair the file system while Windows is running.
DO NOT START THIS SEQUENCE UNLESS YOU CAN DO WITHOUT THE MACHINE FOR AN HOUR OR TWO. It may not take very long , but could, depending on the number of files and folders.
It will not relinquish control until it is done. You cannot stop it, and it would be a BIG mistake to pull the plug.

  1. Open Notepad... then copy and paste the following into Notepad:
    Code: Select all
    cmd  /c  chkdsk  c: /F
  2. Now Save the NotePad file like this:
    • Click on File from the top menu bar.
    • Select Save As, use Filename: fixhd.bat. and Save As Type: All Files.
    • Choose Desktop as the location
    • Click Save.
  3. Right click on fixhd.bat on your desktop and select Run As Administrator to run it.
  4. You will get a message that the volume is locked, with a request to do the repair on Reboot. Answer Y
  5. Click Continue at the UAC prompt.
Go to Start, Turn Off Computer and choose Reboot
It will scan again when it boots up and make the repairs as the first part of the reboot process.
-----------------------------------------------------------
Check Hard Disk For Errors
Once the computer boots up again, please delete your original file Checkhd.txt If it's present on your Desktop.
Right click on testhd.bat on your desktop and select Run As Administrator to run it.
Click Continue at the UAC prompt.
A Command Prompt box will pop up, then close after a couple minutes.
Please post the contents of the new checkhd.txt file from your desktop.
If it's very long just post the last 30-50 lines.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13926
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Slow performance and Browser BSOD

Unread postby derkai » February 17th, 2012, 8:16 pm

The /F scan didn't take too long. Here is the new checkhd.txt log.


The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
1296 large file records processed.

0 bad file records processed.

0 EA records processed.

108 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
26378 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has checked the file system and found no problems.

153597433 KB total disk space.
116986808 KB in 139344 files.
77980 KB in 26379 indexes.
236 KB in bad sectors.
449285 KB in use by the system.
65536 KB occupied by the log file.
36083124 KB available on disk.

4096 bytes in each allocation unit.
38399358 total allocation units on disk.
9020781 allocation units available on disk.
derkai
Active Member
 
Posts: 4
Joined: February 16th, 2012, 5:40 pm

Re: Slow performance and Browser BSOD

Unread postby askey127 » February 17th, 2012, 8:46 pm

Hi derkai,
This is the critical one:
236 KB in bad sectors.


This means you have some sectors that will not read/write correctly.
You should download all your critical files to CDs, DVDs, or external Harddrives as soon as possible.

Often, after you see this, the drive will quit altogether, without warning, and will refuse to boot.
Fortunately, so far, the bad sectors don't seem to be in the boot area.

Please download everything you can for use after a re-install, and get a replacement drive before it's totally lost.
Retail replacement drives usually include software with instructions to mount both drives and make a complete transfer of files.
Then your only job will be to replace those from the bad sector areas.

Sorry about the bad news.

If I can help in any way, let me know.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13926
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Slow performance and Browser BSOD

Unread postby derkai » February 17th, 2012, 9:42 pm

I really appreciate the help. I had a feeling that my drive was dying on me. I just wanted to be 100% sure and see if an expert like you could find something I might have missed. I'm gonna buy a new drive and start from scratch. Thanks again for your help.
derkai
Active Member
 
Posts: 4
Joined: February 16th, 2012, 5:40 pm

Re: Slow performance and Browser BSOD

Unread postby askey127 » February 17th, 2012, 11:19 pm

Since this issue is being resolved by a hardware replacement, this topic will be closed.
Glad we could be of some help.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13926
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: mAL_rEm018 and 4 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware