Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Hit by XP Home Security 2012

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Hit by XP Home Security 2012

Unread postby HerrLugner » January 18th, 2012, 7:43 pm

I have been attacked by XP Home Security 2012. I have tried some of the online how to guides, but I still get the browser randomly opening a new window on occasion. Scans tell me I have a rootkit, specifically Win32/Rootkit.Kryptik.HD trojan. Following are my DDS logs. I appreciate any assistance you can provide.

Paul

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Administrator at 18:34:24 on 2012-01-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1993.977 [GMT -5:00]
.
AV: McAfee® Security-as-a-Service Anti-virus *Enabled/Updated* {8C354827-2F54-4E28-90DC-AD391E77808C}
FW: McAfee® Security-as-a-Service firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\WINDOWS\RTHDCPL.EXE
svchost.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\VERIZONDM\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\VERIZONDM\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.facebook.com/?ref=home
uSearch Page = hxxp://www.bing.com
uSearch Bar = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
mSearchAssistant = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110916152905.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [picon] "c:\program files\common files\intel\privacy icon\PrivacyIconClient.exe" -startup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [McAfee Managed Services Tray] c:\program files\mcafee\managed virusscan\agent\StartMyAgtTry.Exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [VERIZONDM] "c:\program files\verizondm\bin\sprtcmd.exe" /P VERIZONDM
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{2EAFF8C7-4212-4F9F-AB7A-723B4C45F73C} : DhcpNameServer = 192.168.1.1 192.168.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.811.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\2w1tta2n.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.pogo.com/
FF - component: c:\program files\mcafee\siteadvisor enterprise\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\distribution\bundles\{d19ca586-dd6c-4a0a-96f8-14644f340d60}\components\scriptff.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: McAfee SiteAdvisor Enterprise: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor Enterprise
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-6-3 461864]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-12 89624]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2011-5-12 324928]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-11-23 166024]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-11-23 160344]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-11-23 148520]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2011-3-2 291064]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-6-3 635416]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 RumorServer;McAfee Peer Distribution Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2011-3-2 291064]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files\verizondm\bin\sprtsvc.exe [2011-5-15 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files\verizondm\bin\tgsrvc.exe [2011-5-15 185640]
R2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2010-6-3 2066968]
R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2010-6-3 149600]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-12-18 44800]
R3 MfeAVFK;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-6-3 180008]
R3 MfeBOPK;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-6-3 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-12 338040]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-8-12 83688]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-8-12 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-12 87808]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2010-6-3 34248]
.
=============== Created Last 30 ================
.
2012-01-18 22:58:04 -------- d-----w- c:\program files\ESET
2012-01-15 12:31:19 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2012-01-14 13:12:51 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2012-01-14 13:12:35 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-01-14 13:12:34 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-14 13:12:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-14 03:55:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2012-01-14 03:55:00 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2012-01-14 03:55:00 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-01-14 03:54:59 97240 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2012-01-14 03:54:58 814040 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2012-01-14 03:54:58 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-01-14 03:54:58 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-01-14 03:54:58 486360 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2012-01-14 03:54:58 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-01-14 03:54:58 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
2012-01-14 03:54:58 2124760 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2012-01-14 03:54:58 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
.
==================== Find3M ====================
.
2011-12-15 10:56:57 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH: 18:36:08.73 ===============




.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Administrator at 18:34:24 on 2012-01-18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1993.977 [GMT -5:00]
.
AV: McAfee® Security-as-a-Service Anti-virus *Enabled/Updated* {8C354827-2F54-4E28-90DC-AD391E77808C}
FW: McAfee® Security-as-a-Service firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\WINDOWS\RTHDCPL.EXE
svchost.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\VERIZONDM\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\VERIZONDM\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.facebook.com/?ref=home
uSearch Page = hxxp://www.bing.com
uSearch Bar = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
mSearchAssistant = hxxp://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110916152905.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [picon] "c:\program files\common files\intel\privacy icon\PrivacyIconClient.exe" -startup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [McAfee Managed Services Tray] c:\program files\mcafee\managed virusscan\agent\StartMyAgtTry.Exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [VERIZONDM] "c:\program files\verizondm\bin\sprtcmd.exe" /P VERIZONDM
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{2EAFF8C7-4212-4F9F-AB7A-723B4C45F73C} : DhcpNameServer = 192.168.1.1 192.168.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.811.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\2w1tta2n.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.pogo.com/
FF - component: c:\program files\mcafee\siteadvisor enterprise\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\distribution\bundles\{d19ca586-dd6c-4a0a-96f8-14644f340d60}\components\scriptff.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: McAfee SiteAdvisor Enterprise: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor Enterprise
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-6-3 461864]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-12 89624]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2011-5-12 324928]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-11-23 166024]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-11-23 160344]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-11-23 148520]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2011-3-2 291064]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-6-3 635416]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 RumorServer;McAfee Peer Distribution Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2011-3-2 291064]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files\verizondm\bin\sprtsvc.exe [2011-5-15 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files\verizondm\bin\tgsrvc.exe [2011-5-15 185640]
R2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2010-6-3 2066968]
R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2010-6-3 149600]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-12-18 44800]
R3 MfeAVFK;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-6-3 180008]
R3 MfeBOPK;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-6-3 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-12 338040]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-8-12 83688]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-8-12 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-12 87808]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2010-6-3 34248]
.
=============== Created Last 30 ================
.
2012-01-18 22:58:04 -------- d-----w- c:\program files\ESET
2012-01-15 12:31:19 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2012-01-14 13:12:51 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2012-01-14 13:12:35 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-01-14 13:12:34 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-14 13:12:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-14 03:55:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2012-01-14 03:55:00 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2012-01-14 03:55:00 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-01-14 03:54:59 97240 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2012-01-14 03:54:58 814040 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2012-01-14 03:54:58 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-01-14 03:54:58 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-01-14 03:54:58 486360 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2012-01-14 03:54:58 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-01-14 03:54:58 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
2012-01-14 03:54:58 2124760 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2012-01-14 03:54:58 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
.
==================== Find3M ====================
.
2011-12-15 10:56:57 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH: 18:36:08.73 ===============
HerrLugner
Regular Member
 
Posts: 69
Joined: September 5th, 2006, 10:23 pm
Advertisement
Register to Remove

Re: Hit by XP Home Security 2012

Unread postby diver79 » January 19th, 2012, 1:43 pm

Hi and welcome to MalwareRemoval.com, sorry for any delay in answering your request for help, the forum is really busy.
My name is Diver79, and I will be helping you with your malware problems. I am currently in training at the Malware University. All of my instructions need to be checked and approved by a teacher, which may lead to a slight delay.

Before we start please note the following important guidelines.
  • The instructions given are for THIS computer only! Using these instructions on a different computer, can make it inoperable!
  • Please DO NOT run any other software or scans whilst I am helping you.

Note: If you haven't done so already, please ensure you have read the following article. ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
diver79 wrote:Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
How do I backup my files and folders in XP?
How to backup your data - Vista/Win7

Looking into your logs now. Will post instructions soon...

In the meantime please re-run DDS and post the contents of the Attach.txt log.

diver79.
User avatar
diver79
Retired Graduate
 
Posts: 1004
Joined: January 3rd, 2010, 7:03 pm

Re: Hit by XP Home Security 2012

Unread postby Cypher » January 22nd, 2012, 2:30 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 15148
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 126 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware