My norton antiviral perogram is detecting trojanzeroaccess.b and tis serv avtivity 2 which requre manual removal. I am unable to do this with norton tools
Please help
thanks
C
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by KidVersatile at 7:44:30 on 2012-01-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1517 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\system32\conhost.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\windows\system32\conhost.exe
C:\Users\KidVersatile\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\SFT\GuardedID\GIDD.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\SFT\GuardedID\x64\GIDD.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\mswinext.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10v_ActiveX.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\SysWOW64\ping.exe
C:\windows\system32\conhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - C:\Program Files (x86)\Constant Guard Protection Suite\NativeBHO.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
uRun: [Google Update] "C:\Users\KidVersatile\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{6D1E831F-7892-4A0E-A0F0-9F35393CC2F5} : DhcpNameServer = 172.7.1.161
TCP: Interfaces\{9882AC33-8110-4F8F-B99A-8B61A25E7914} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
mASetup: {9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg - C:\Program Files (x86)\SFT\GuardedID\gidi.exe /v
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Constant Guard Protection Suite (COM): {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\Program Files (x86)\Constant Guard Protection Suite\NativeBHO.dll
BHO-X64: Constant Guard Protection Suite (COM) - No File
BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\coIEPlg.dll
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun-x64: [(Default)]
mRun-x64: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun-x64: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 SMR210;Symantec SMR Utility Service 2.1.0;C:\windows\system32\drivers\SMR210.SYS --> C:\windows\system32\drivers\SMR210.SYS [?]
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-21 1156216]
R1 GIDv2;GIDv2;C:\windows\system32\drivers\GIDv2.sys --> C:\windows\system32\drivers\GIDv2.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120105.001\IDSviA64.sys [2012-1-5 488568]
R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-10-19 89600]
R2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2011-10-26 162816]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-10-19 13336]
R2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2011-12-17 63048]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe [2012-1-5 130008]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-10-19 1692480]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-10-19 2533400]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\system32\DRIVERS\CtClsFlt.sys --> C:\windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-1-5 138360]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\system32\drivers\TsUsbGD.sys --> C:\windows\system32\drivers\TsUsbGD.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-01-06 04:38:27 388096 ----a-r- C:\Users\KidVersatile\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-06 04:38:27 -------- d-----w- C:\Program Files (x86)\Trend Micro
2012-01-06 04:15:00 -------- d-----w- C:\Users\KidVersatile\AppData\Local\CrashDumps
2012-01-06 03:27:47 96376 ----a-w- C:\windows\System32\drivers\SMR210.SYS
2012-01-06 03:25:23 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\PCDr
2012-01-06 03:24:32 -------- d-----w- C:\ProgramData\PCDr
2012-01-06 02:22:04 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Roxio Burn
2012-01-06 01:56:04 -------- d-----w- C:\windows\System32\drivers\NBRTWizardx64\0401000.00F
2012-01-06 01:56:04 -------- d-----w- C:\windows\System32\drivers\NBRTWizardx64
2012-01-06 01:56:02 -------- d-----w- C:\Program Files (x86)\Norton Bootable Recovery Tool Wizard
2012-01-06 01:02:04 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Malwarebytes
2012-01-06 01:01:56 -------- d-----w- C:\ProgramData\Malwarebytes
2012-01-05 23:52:51 -------- d-----w- C:\Users\KidVersatile\AppData\Local\NPE
2012-01-05 22:29:13 912504 ----a-w- C:\windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2012-01-05 22:29:13 744568 ----a-w- C:\windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2012-01-05 22:29:13 450680 ----a-w- C:\windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2012-01-05 22:29:13 40568 ----a-w- C:\windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2012-01-05 22:29:13 386168 ----a-w- C:\windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2012-01-05 22:29:12 171128 ----a-r- C:\windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2012-01-05 22:28:50 -------- d-----w- C:\windows\System32\drivers\N360x64\0501000.01D
2012-01-05 20:17:18 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Macrovision
2012-01-05 19:41:22 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Google
2012-01-05 19:41:06 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Deployment
2012-01-05 19:41:06 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Apps
2012-01-05 18:20:35 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Adobe
2012-01-05 11:16:34 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Apple Computer
2012-01-05 11:15:57 34152 ----a-w- C:\windows\System32\drivers\GEARAspiWDM.sys
2012-01-05 11:15:57 125872 ----a-w- C:\windows\System32\GEARAspi64.dll
2012-01-05 11:15:57 106928 ----a-w- C:\windows\SysWow64\GEARAspi.dll
2012-01-05 11:15:05 -------- d-----w- C:\ProgramData\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
2012-01-05 11:15:05 -------- d-----w- C:\Program Files\iTunes
2012-01-05 11:15:05 -------- d-----w- C:\Program Files\iPod
2012-01-05 11:15:05 -------- d-----w- C:\Program Files (x86)\iTunes
2012-01-05 11:12:33 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Apple
2012-01-05 11:10:46 -------- d-----w- C:\Program Files\Bonjour
2012-01-05 11:10:46 -------- d-----w- C:\Program Files (x86)\Bonjour
2012-01-05 10:55:23 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2012-01-05 10:48:06 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Tific
2012-01-05 10:48:05 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Symantec
2012-01-05 10:47:35 174200 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2012-01-05 10:47:35 -------- d-----w- C:\Program Files\Symantec
2012-01-05 10:47:35 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2012-01-05 10:47:14 -------- d-----w- C:\windows\System32\drivers\N360x64
2012-01-05 10:47:13 -------- d-----w- C:\Program Files (x86)\Norton Security Suite
2012-01-05 10:47:05 -------- d-----w- C:\ProgramData\NortonInstaller
2012-01-05 10:47:05 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-01-05 10:45:37 -------- d-----w- C:\ProgramData\Norton
2012-01-05 10:39:04 -------- d-----w- C:\Users\KidVersatile\AppData\Local\ID Vault
2012-01-05 10:39:04 -------- d-----w- C:\ProgramData\IsolatedStorage
2012-01-05 10:38:20 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\ID Vault
2012-01-05 10:38:05 65816 ------w- C:\windows\System32\GIDLogonCP64.dll
2012-01-05 10:38:05 467224 ------w- C:\windows\System32\GIDHOOK64.DLL
2012-01-05 10:38:05 446752 ------w- C:\windows\System32\GIDHookLogon64.dll
2012-01-05 10:38:05 29288 ------w- C:\windows\System32\drivers\gidv2.sys
2012-01-05 10:38:05 206608 ------w- C:\windows\System32\GIDBIN1.DLL
2012-01-05 10:38:05 109064 ------w- C:\windows\System32\EasyHook64.dll
2012-01-05 10:38:05 102160 ------w- C:\windows\System32\GIDBIN3.DLL
2012-01-05 10:37:54 -------- d-----w- C:\ProgramData\GID
2012-01-05 10:37:53 -------- d-----w- C:\Program Files (x86)\SFT
2012-01-05 10:37:43 -------- d-----w- C:\Program Files (x86)\Constant Guard Protection Suite
2012-01-05 10:37:31 -------- d-----w- C:\ProgramData\White Sky, Inc
2012-01-05 10:36:34 -------- d-----w- C:\Program Files (x86)\Dell Digital Delivery
2012-01-05 10:17:39 -------- d-----we C:\windows\system64
2012-01-05 10:02:25 -------- d-----w- C:\Program Files (x86)\Dell Touch Software Suite
2012-01-05 10:02:25 -------- d-----w- C:\FIND_EULA_PATH
2012-01-05 10:00:52 -------- d-----w- C:\Users\KidVersatile\AppData\Local\Dell
2012-01-05 10:00:17 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Fingertapps
2012-01-05 10:00:16 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Dell
2012-01-05 10:00:12 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Dell Touch Zone
2012-01-05 10:00:08 -------- d-----w- C:\Users\KidVersatile\AppData\Roaming\Intel Corporation
2012-01-05 09:59:38 -------- d-----w- C:\Users\KidVersatile\AppData\Local\VirtualStore
2012-01-05 09:57:07 -------- d-----w- C:\Users\KidVersatile\AppData\Local\SoftThinks
.
==================== Find3M ====================
.
2011-10-19 14:48:24 95544 ----a-w- C:\windows\System32\bcmwlcoi.dll
2011-10-19 14:48:24 6656 ----a-w- C:\windows\System32\bcmwlrc.dll
2011-10-19 14:48:24 4719168 ----a-w- C:\windows\System32\drivers\BCMWL664.SYS
2011-10-19 14:48:23 3900416 ----a-w- C:\windows\System32\bcmihvsrv64.dll
2011-10-19 14:48:23 3566080 ----a-w- C:\windows\System32\bcmihvui64.dll
2011-10-19 14:35:21 472808 ----a-w- C:\windows\SysWow64\deployJava1.dll
2011-10-19 14:35:12 525544 ----a-w- C:\windows\System32\deployJava1.dll
.
============= FINISH: 7:45:07.92 ==============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/5/2012 4:56:45 AM
System Uptime: 1/6/2012 7:33:16 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 024DTD
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | CPU 1 | 2527/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 581 GiB total, 544.767 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP3: 1/5/2012 5:01:27 AM - Installed Dell Stage
RP4: 1/5/2012 6:12:43 AM - Installed iTunes
RP5: 1/5/2012 7:18:00 PM - Norton_Power_Eraser_20120105191758691
RP6: 1/5/2012 11:38:06 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X MUI
Advanced Audio FX Engine
Apple Application Support
Apple Software Update
Bejeweled 2 Deluxe
Bing Bar
Bing Bar Platform
Bing Rewards Client Installer
Blackhawk Striker 2
Bounce Symphony
Build-a-lot 2
Cake Mania
Chuzzle Deluxe
Constant Guard Protection Suite
Cozi
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Digital Delivery
Dell Getting Started Guide
Dell MusicStage
Dell PhotoStage
Dell Product Registration
Dell Stage
Dell VideoStage
Dell Webcam Central
Diner Dash 2 Restaurant Rescue
DirectX 9 Runtime
Dora's World Adventure
eBay
Escape Whisper Valley (TM)
Farm Frenzy
FATE
Final Drive Fury
Final Drive Nitro
Google Chrome
GuardedID
HiJackThis
IDT Audio
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 27
Jewel Quest
Jewel Quest Solitaire 2
Junk Mail filter update
Luxor
Mesh Runtime
Microsoft Default Manager
Microsoft Office 2010
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
Namco All-Stars PAC-MAN
Norton Bootable Recovery Tool Wizard
Norton Security Suite
Penguins!
PhotoShowExpress
Plants vs. Zombies - Game of the Year
Poker Superstars III
Polar Bowler
Polar Golfer
Realtek Ethernet Controller Driver
Realtek USB 2.0 Card Reader
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Samantha Swift
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Skype Click to Call
Skype™ 5.6
Sonic CinePlayer Decoder Pack
TrustedID
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life
Wedding Dash - Ready, Aim, Love!
WildTangent Games
WildTangent Games App (Dell Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
1/6/2012 7:34:42 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
1/6/2012 7:34:20 AM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
1/6/2012 7:34:16 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
1/6/2012 7:33:38 AM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
1/6/2012 7:33:37 AM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed.
1/5/2012 7:18:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
1/5/2012 6:00:53 AM, Error: Service Control Manager [7034] - The SoftThinks Agent Service service terminated unexpectedly. It has done this 1 time(s).
1/5/2012 5:38:32 AM, Error: Service Control Manager [7030] - The CGPS Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
1/5/2012 5:36:30 AM, Error: Service Control Manager [7034] - The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s).
1/5/2012 11:00:46 PM, Error: Service Control Manager [7023] - The Superfetch service terminated with the following error: The data is invalid.
1/5/2012 10:48:11 PM, Error: Service Control Manager [7038] - The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/5/2012 10:48:11 PM, Error: Service Control Manager [7000] - The UPnP Device Host service failed to start due to the following error: The service did not start due to a logon failure.
1/5/2012 10:28:48 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
1/5/2012 10:28:47 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
.
==== End Of File ===========================