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This thread's last reply is from January 3, 2012, 11:31 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

cdmccreary Member+
I have not been using my laptop for a while. On my administrator user, I can start logging on; then the blue background I have chosen comes up but the system will not seemingly proceed further.

On my wifes user, I did notice a secondary network connection came up in addition to my wireless. (no rj-45 was connected) I disabled it... then I realized "VIRUS!"

Logged onto my user in safe mode and I ran dds.


dds.txt
.

.

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK

Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 10.1.0

Run by [redacted] at 11:42:22 on 2012-01-01

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2038.1687 [GMT -6:00]

.

AV: Doctor Web Anti-Virus *Enabled/Updated* {6CC6AE29-BD86-6306-5444-113FA6A626D8}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Doctor Web Anti-Virus *Enabled/Updated* {D7A74FCD-9BBC-6C88-6EF4-2A4DDD216C65}

FW: Dr.Web Firewall *Enabled* {54FD2F0C-F7E9-625E-7F1B-B80A587561A3}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\Explorer.EXE

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6919

mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6919

mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6919

uInternet Settings,ProxyOverride = *.local

mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6919

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: WRShell.BHO: {255215e2-87dc-4819-8724-d0b4c94dbef5} - c:\program files\webresearch\WRShell.dll

BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll

BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB: WRShell.ToolBand: {8f0f47b1-7d4b-4834-a981-91e2a3dce069} - c:\program files\webresearch\WRShell.dll

TB: WRShell.EditBand: {5338df6c-3b3b-4e38-8b31-7b99986627b2} - c:\program files\webresearch\WRShell.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [SkinClock] c:\program files\clock tray skins\ClockTraySkins.exe

uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [Spare Backup] "c:\program files\spare backup\SpareBackup.exe" /silent

mRun: [NapsterShell] c:\program files\napster\napster.exe /systray

mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe

mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"

mRun: [Cm102Sound] RunDll32 cm102.cpl,CMICtrlWnd

mRun: [SpIDerMail] "c:\program files\drweb\spiderml.exe" -autorun

mRun: [Dr.Web Firewall] "c:\program files\drweb\frwl_notify.exe"

mRun: [SpIDerAgent] "c:\program files\drweb\SpIDerAgent.exe"

mRun: [IgfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot

mRun: [adm_tray.exe] c:\program files\acronis\drivemonitor\adm_tray.exe

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

StartupFolder: c:\users\charles\appdata\roaming\micros~1\windows\startm~1\programs\startup\captur~1.lnk - c:\program files\capturewiz\pro\CaptureWiz.exe

StartupFolder: c:\users\charles\appdata\roaming\microsoft\windows\start menu\programs\startup\odrive.bat

StartupFolder: c:\users\charles\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html

IE: WebResearch: Save Link Address As... - c:\progra~1\webres~1\wrshell.dll/#110

IE: WebResearch: Save Page Area (Frame) - c:\progra~1\webres~1\wrshell.dll/#102

IE: WebResearch: Save Page Area (Frame) As... - c:\progra~1\webres~1\wrshell.dll/#106

IE: WebResearch: Save Picture - c:\progra~1\webres~1\wrshell.dll/#101

IE: WebResearch: Save Picture As... - c:\progra~1\webres~1\wrshell.dll/#108

IE: WebResearch: Save Selected Targets As... - c:\progra~1\webres~1\wrshell.dll/#111

IE: WebResearch: Save Selection - c:\progra~1\webres~1\wrshell.dll/#104

IE: WebResearch: Save Selection As... - c:\progra~1\webres~1\wrshell.dll/#109

IE: WebResearch: Save Target - c:\progra~1\webres~1\wrshell.dll/#103

IE: WebResearch: Save Target As... - c:\progra~1\webres~1\wrshell.dll/#107

IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - c:\program files\winhttrack\WinHTTrackIEBar.dll

LSP: c:\program files\drweb\drwebsp.dll

DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.2.254

TCP: Interfaces\{12121B48-7C6E-4A78-A74B-243A0A7A7BD4} : DhcpNameServer = [redacted] [redacted] [redacted]

TCP: Interfaces\{1AA66C24-F5AD-4973-875D-B23365C7DEFE} : DhcpNameServer = 192.168.2.254

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\charles\appdata\roaming\mozilla\firefox\profiles\1z9lwc1b.default\

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\java\jre7\bin\new_plugin\npjp2.dll

FF - plugin: c:\users\charles\appdata\roaming\mozilla\firefox\profiles\1z9lwc1b.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

FF - Ext: Dr.Web anti-virus link checker: {6614d11d-d21d-b211-ae23-815234e1ebb5} - %profile%\extensions\{6614d11d-d21d-b211-ae23-815234e1ebb5}

FF - Ext: BitDefender QuickScan: {e001c731-5e37-4538-a5cb-8168736a2360} - %profile%\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}

FF - Ext: Read It Later: [redacted] - %profile%\extensions\[redacted]

FF - Ext: Copy Link URL: [redacted] - %profile%\extensions\[redacted]

FF - Ext: WorldIP: {f36c6cd1-da73-491d-b290-8fc9115bfa55} - %profile%\extensions\{f36c6cd1-da73-491d-b290-8fc9115bfa55}

FF - Ext: Zotero OpenOffice.org Integration: [redacted] - %profile%\extensions\[redacted]

FF - Ext: Zotero: [redacted] - %profile%\extensions\[redacted]

.

============= SERVICES / DRIVERS ===============

.

R0 DwProt;DrWeb Protection;c:\windows\system32\drivers\dwprot.sys [2011-1-1 149272]

R0 SpiderG3;DrWeb file system scanner;c:\windows\system32\drivers\spiderg3.sys [2011-1-1 111896]

R1 DRWEBAF;DrWEB Firewall Application Filter;c:\windows\system32\drivers\drwebaf.sys [2011-1-1 84728]

R3 DrWebPF;DrWeb Packet Filter Driver;c:\windows\system32\drivers\drwebpf.sys [2011-1-1 72568]

R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]

R3 VBoxNetFlt;VirtualBox Bridged Networking Service;c:\windows\system32\drivers\VBoxNetFlt.sys [2011-8-15 116016]

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]

S2 AtomicAlarmClock;Atomic Alarm Clock Time;c:\program files\clock tray skins\timeserv.exe [2011-9-22 415744]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 DMDefragService;Performance Toolkit Disk Defrag Service;c:\program files\pc tools utilities\tools\defrag\DMDefragSrv.exe [2010-12-5 1034208]

S2 DMRepairService;Performance Toolkit Disk Repair Service;c:\program files\pc tools utilities\tools\repair\DMRepairSrv.exe [2010-12-5 1021920]

S2 DrWebEngine;Dr.Web Scanning Engine (DrWebEngine);c:\program files\common files\doctor web\scanning engine\dwengine.exe [2010-6-21 1844056]

S2 DrWebFWSvc;Dr.Web Firewall Application Filter;c:\program files\drweb\frwl_svc.exe [2011-1-1 2267120]

S2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2011-5-6 1085440]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-4 135664]

S2 SBKUPNT;SBKUPNT;c:\windows\system32\drivers\SBKUPNT.SYS [2011-9-19 14976]

S2 XWNTSERV;XWP_Services;c:\windows\system32\XWNTSERV.EXE [2011-9-20 205952]

S2 XwpNTrdr;XwpNTrdr;c:\windows\system32\drivers\XWPFSW2K.SYS [2011-9-20 177918]

S2 XwpXSetSrvProNFS;XwpXSetSrvProNFS service;c:\users\public\program files\lab-nc\pronfs\xsetsrv.exe [2011-1-18 106496]

S3 BrlAPI;BrlAPI;c:\cygwin\bin\cygrunsrv.exe [2011-9-21 68096]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-12-3 30192]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-12-4 135664]

S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]

S3 USBAU;USB Audio Device Interface;c:\windows\system32\drivers\CM102.sys [2010-12-17 1499648]

S3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\drivers\VBoxNetAdp.sys [2011-8-15 104752]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

.

==================== Find3M ====================

.

2011-11-24 10:59:31 111896 ----a-w- c:\windows\system32\drivers\spiderg3.sys

2011-11-24 10:59:28 149272 ----a-w- c:\windows\system32\drivers\dwprot.sys

2011-10-31 17:47:25 544656 ----a-w- c:\windows\system32\deployJava1.dll

.

============= FINISH: 11:43:40.42 ===============
deltalima Admin/Teacher
This is not the first time you have posted for help on our forum.
Your topic is being closed for one (or more) of the following reasons:

  • Repeated use of P2P software, despite warnings of their use and requests for removal.
  • Repeated use of cracked, illegal or pirated software.
  • Use of outdated or unpatched versions of Windows, after previously agreeing to update as a condition for receiving help on our forum.
  • Returning for help with no Anti-virus software installed, despite being advised to install.
  • Continued practice of unsafe surfing.
  • Posting for help for many different computers, repair tech.
  • Continuing to post in multiple malware removal forums, for the same computer issue.
  • Repeatedly failing to reply to your topic within the necessary time frames.


This topic is now closed.

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