Hello and Welcome to Malware Removal Forum
If you have not already installed Ad-Aware SE 1.06, please download and install
AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.
And perform a scan, make sure you delete all the items in
red
Restart your computer now.
If you have not already installed
Spybot S&D 1.4
Download
Spybot S&D, make sure you update it, and then perform a full scan, make sure you delete every item found.
Restart your computer now.
After your computer has restarted,
Scan with hijack this and post your log here.
Please download the latest version of HijackThis. Click
here to download the latest version (1.99.1). Please save it in a permanent folder (such as C:\HJT). This is to ensure that backups are saved and accessible in the event you should need it. Follow the instructions below if you are unsure how to save it in a permanent folder:
1. Click on the link to download HiJackThis.exe.
2. When it pulls up the box (for you to pick a location to save the file), click on the pulldown menu and select "[C:]".
3. Click on the button to "create new folder" and name the folder HiJackThis
4. Double click on the folder you just made (to go into the folder) and click "save" on the bottom of the box.
Make sure you use the latest version of this program as it is updated often to keep up with the latest threats! When running HijackThis note that most of what it finds will be harmless, so don't try to "Fix" anything yet!!
Click on the entry in start menu to run HijackThis or double-click HijackThis.exe in the folder you created earlier.
Run Hijackthis.exe, and select the "
Scan and save a log" button. Remember where you left it.
HijackThis is a very powerful tool! If you want to try and fix things yourself with it, be our guest. Remember, it just does whatever the user instructs it to do. You could end up being unable to reboot your system at all!
Also, created an uninstall list so we can check if you have any programs on the computer that can harm you:
- Open HiJackThis
- Click on the configure button on the bottom right
- Click on the tab "Misc Tools"
- Click on the Box that says "Uninstall Manager"
- Click on the button "Save list"
- Copy and past the List from notepad into your post