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AV security 2012

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Re: AV security 2012

Unread postby mambass » November 24th, 2011, 6:51 am

Hi docs_babe2007, :)
docs_babe2007 wrote: Thank you I was not sure what to do. So I thought it best that I just reply to you
You handled everything perfectly. :)

Your computer appears to be clear of malware. Good job. :thumbup:

Please stay with me a bit longer because there are a few important things that we still need to do to cleanup and make sure that you don't get infected again.

Please print these instructions because you will need to close this browser window in a step below.

  1. Uninstall ComboFix

    1. Click Start > All Programs > Accessories > Run. A Run window will open.
    2. Copy the text from the box below (do not copy the word Code) and paste it into the text box of the Run window and then click the OK button.
      Code: Select all
      ComboFix /Uninstall

  2. Create a System Restore Point – Windows 7

    1. Click Start and then right-click My Computer and select Properties in the popup menu. The System window will open.
    2. Click System Protection in the left pane. The System Properties dialog will open with the System Protection tab selected which contains a button labeled Create… .
    3. Click the Create… button. A dialog will open containing a text box where a description of the restore point can be entered.
    4. Type "All Clean" in the text box and then click the Create button. The restore point will be created after which a message will be displayed stating The restore point was created successfully..
    5. Click the Close button to close the message dialog.
    6. Click the OK button to close the System Properties dialog.
    7. Close the System window.

      Important: If you have NOT successfully create a System Restore Point then do not go any further but instead post back so that we can determine why it was unsuccessful.

  3. Cleanup with OTM

    1. Close all windows/applications. There should be no application tabs displayed at the bottom of your screen.
    2. Right-click the OTM icon on your Desktop and then select Run As Administrator from the popup menu. The OTM window will be displayed.
    3. Click the CleanUp! button in the OTM window. A message window will be displayed asking if the program should begin the cleanup process.
    4. Click the Yes button in the message window.
      • The message window will close and the cleanup process will begin.
      • At the end of the cleanup process a message window will be displayed asking if you want to reboot now.
    5. Click the Yes button to allow the reboot. The system will reboot.

  4. Cleanup remaining tools used

    Delete the following file:
    SecurityCheck.exe on your Desktop

  5. Upgrade to Windows 7 SP1 and Internet Explorer 9
    Service Pack 1 (SP1) is available for Windows 7. Your best defense against malware is to keep your software up-to-date with respect to security patches. The instructions below will bring you up-to-date on your Microsoft software including installing Internet Explorer 9. Though you may not use Internet Explorer as your primary browser, certain functions require the use of Internet Explorer and hence keeping it up to date is important.

    1. Click Start > All Programs > Windows Update. The Windows Update window will open.
    2. Click the Check for updates link in the left pane. A list of available updates will be displayed.
    3. Follow any steps necessary to install all high-priority updates for all Microsoft products installed on your computer, including Internet Explorer and any Microsoft Office products.
    4. Repeat the above steps until you receive the message No important updates available.
    5. If Microsoft Office updates are not provided via this mechanism then those can be obtained by opening any Office program and clicking Help > Check for Updates.

  6. Warning about Registry Cleaners

    Your logs indicate that you may have run Advanced Registry Optimizer. I don't personally recommend the use of ANY registry cleaners. Here is an excerpt from a discussion on regcleaners
    Most reg cleaners aren't bad as such, but they aren't perfect and even the best have been known to cause problems. The point we are trying to make is that the risk of using one far outweighs any benefit. If it does work perfectly you will not see any difference. If it doesn't work properly you may end up with an expensive doorstop.
    I believe that you will find this post by Bill Castner to be very informative: WhatTheTech Forum

  7. Stay clean
    The important thing now is to actively do things that will help keep you from getting infected in the future.

    1. Keep Antivirus and applications updated
      This is the MOST IMPORTANT thing that you can do to keep from becoming infected.
      • Keep Microsoft products up-to-date with the latest security patches. Either
        • Enable some level of Automatic Updates
          • Click Start > All Programs > Windows Update. The Windows Update window will open.
          • Click the Change setting link in the left column of the window. The Choose how Windows can install updates frame will be displayed.
          • Select the option which best fits your needs.
        • Or click Start > All Programs > Windows Update and then click Check for updates to check for updates on a regular basis.

      • I personally use and recommend the free Secunia Personal Software Inspector (PSI). This program will keep you aware of software that is installed on your computer that contains security vulnerabilities for which security patches exist. I have mine set to automatically scan my computer weekly.

      • All updates are important but pay particular attention to updates for all browsers as well as Microsoft, Java and Adobe products. These are widely-used products that Malware writers frequently target.

    2. There are a number of free programs that you can install to improve your computer's security: Many people feel that having a "layered" protection scheme is beneficial. You will have to decide what works best for your situation. Here are a few you may want to look into.

      Malwarebytes Anti-malware
      You already have it on your computer. Malwarebytes can thoroughly remove even advanced malware. Run scans at least weekly and always allow the databases to be updated if asked. It's powerful, easy to use and free. For real-time protection you will have to purchase the product. If you have other computers then it can be download from Malewarebytes © Malwarebytes Corporation. Tutorials are available for installing and running Malwarebytes' Anti-Malware.

      SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
      You can find more information and download it from Here

      As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
      For more information, please visit HERE

      MVPS Hosts

      MVPS Hosts File From Here
      The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to which is your local computer.
      You can Find the Tutorial HERE

    3. Read and stay informed!

      To help minimize the chances of becoming re-infected, please read.
      Computer Security - a short guide to staying safer online

      If your computer is running slowly after your clean up, please read.
      What to do if your Computer is running slowly

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing! :)

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Re: AV security 2012

Unread postby Cypher » November 25th, 2011, 7:51 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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