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Problems with Malware that appears to block Norton Scan

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This thread's last reply is from September 22, 2011, 11:05 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

computerused
September 21, 2011, 5:55 PM UTC
viewtopic.php?f=11&t=57975&p=590992#p590992

I am not able to run a full scan of my PC with Norton without it freezing up and then shutting down. I have posted my original post here since it is more than 72 hours since I previously posted the info in the link above.
Thank you,
Computer Girl
Cypher Admin/Teacher
September 22, 2011, 11:05 AM UTC
Replied.

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