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Computer unable to start

23 min read

This thread's last reply is from September 20, 2011, 6:45 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

micbil
September 8, 2011, 5:26 PM UTC
Good day, I'd like to start by saying that I am no expert so please bare with me. Two days ago I got trapped into clicking on a popup "you've won a free gift card". I followed the steps by entering info. (ie my cell phone number) until I read that they would send a PIN on my cell phone, that I would have to play the game at a cost everyday. At that point I stopped and closed the IE windows. What happened next is that my desktop picture was gone, it now showed a black background. All my icons were there still. I did a restart and all looked normal again until I restarted my computer a few hours later. That's when I received the "your computer was unable to start" and to run the repair utility. After it was done with the repair, the computer came back up and all looked okay. But as soon I as do a restart or a shutdown, I have to go through the same process everytime ie: do a repair or a restore. I did a restore back to 2 weeks ago, I ran McAfee which found nothing, I ran Malwarebytes which found: trojan.ctrlredirGen and pum.hijack.startmenu. Both were removed. I also ran CleanMyPC REgistry Cleaner which found a long list and all were fixed. In summary, after I go through the repair utility or do a restore, computer works fine until I do a restart or shutdown/start. When the computer is booting up, I don't get to see the Windows logo, it only goes to the point where it says Microsoft and a progress bar and the screen stays black.

I sure hope I've explained myself clearly. Thanks in advance for your help. Greatly appreciated :)
Sunday Sept. 11
I hadn't shut down the computer since I posted my problem. Today I decided to do a restart. Took a while to shut down then the screen went black and nothing else happened. I had to turn off computer by powering it off. Of course the problem remains after powering it on, it has to go thourgh the "startup repair".
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by [removed] at 12:54:00 on 2011-09-08
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.4062.1898 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKstat.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\conime.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Users\owner\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\lpremove.exe
C:\Windows\system32\lpksetup.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/accounts/Service ... mplcache=2
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~2\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110823172130.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
uRun: [BidiSpooler] regsvr32 /s /u "C:\Users\owner\AppData\Local\Bidi\BidiSpooler.dll"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [SSTabCtlGeneral] regsvr32 /s /u "C:\Users\owner\AppData\Local\SSTabCtl\SSTabCtlGeneral.dll"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Google Update] "C:\Users\owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Online Backup\MOBKstat.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9 ... ontrol.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/dow ... ysinfo.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://l.yimg.com/jh/games/web_games/po ... der_v6.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{2E2D5C88-E9C2-4E61-8333-0F55439A00C9} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{45D77D5C-7A96-4A6E-A000-682241C5E6AC} : DhcpNameServer = 172.16.0.253
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\McAfee\SITEAD~1\McIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~2\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110823172130.dll
BHO-X64: scriptproxy - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 MOBKFilter;MOBKFilter;C:\Windows\system32\DRIVERS\MOBK.sys --> C:\Windows\system32\DRIVERS\MOBK.sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;C:\Windows\system32\drivers\mferkdk.sys --> C:\Windows\system32\drivers\mferkdk.sys [?]
S3 mfesmfk;McAfee Inc. mfesmfk;C:\Windows\system32\drivers\mfesmfk.sys --> C:\Windows\system32\drivers\mfesmfk.sys [?]
S3 NETw3v64;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
S3 nmwcdcx64;Nokia USB Generic;C:\Windows\system32\drivers\ccdcmbox64.sys --> C:\Windows\system32\drivers\ccdcmbox64.sys [?]
S3 nmwcdnsucx64;Nokia USB Flashing Generic;C:\Windows\system32\drivers\nmwcdnsucx64.sys --> C:\Windows\system32\drivers\nmwcdnsucx64.sys [?]
S3 nmwcdnsux64;Nokia USB Flashing Phone Parent;C:\Windows\system32\drivers\nmwcdnsux64.sys --> C:\Windows\system32\drivers\nmwcdnsux64.sys [?]
S3 nmwcdx64;Nokia USB Phone Parent;C:\Windows\system32\drivers\ccdcmbx64.sys --> C:\Windows\system32\drivers\ccdcmbx64.sys [?]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-09-08 15:18:19 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-08 15:18:10 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-08 11:47:07 -------- d-----w- C:\Users\owner\AppData\Roaming\Malwarebytes
2011-09-08 11:46:15 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-08 11:45:57 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-08 00:33:22 -------- d-----w- C:\Windows\$regcmp$
2011-08-27 16:03:54 -------- d-----w- C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}
2011-08-27 15:38:20 -------- d-----w- C:\ProgramData\{23D58E70-3B83-4B83-A227-68770F84F5EC}
2011-08-23 18:34:49 439808 ----a-w- C:\Windows\System32\AESTEC64.dll
2011-08-23 18:34:48 58880 ----a-w- C:\Windows\System32\AESTAR64.dll
2011-08-23 18:34:47 155648 ----a-w- C:\Windows\System32\AESTAC64.dll
2011-08-23 18:34:46 76288 ----a-w- C:\Windows\System32\AESTCo64.dll
2011-08-23 18:34:46 562688 ----a-w- C:\Windows\System32\idt64mp1.exe
2011-08-23 18:34:46 441344 ----a-w- C:\Windows\sttray64.exe
2011-08-23 18:34:46 10760704 ----a-w- C:\Windows\System32\idtcpl64.cpl
2011-08-23 18:34:45 2869248 ----a-w- C:\Windows\System32\stlang64.dll
2011-08-23 18:32:52 430592 ----a-w- C:\Windows\System32\stcplx64.dll
2011-08-23 18:32:51 773632 ----a-w- C:\Windows\System32\stapo64.dll
2011-08-23 18:32:51 530944 ----a-w- C:\Windows\System32\stapi64.dll
2011-08-23 18:32:32 -------- d-----w- C:\Program Files\IDT
2011-08-23 18:18:44 -------- d-----w- C:\Program Files (x86)\sp51315
2011-08-23 15:41:18 -------- d-----w- C:\Users\owner\AppData\Local\ElevatedDiagnostics
2011-08-23 15:05:00 2560 ----a-w- C:\Windows\System32\drivers\fr-FR\wdf01000.sys.mui
2011-08-23 15:04:45 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2011-08-23 15:04:40 42064 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
2011-08-23 15:04:39 654928 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
2011-08-10 10:14:32 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-08-10 10:14:32 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-08-10 10:13:54 451072 ----a-w- C:\Windows\System32\winsrv.dll
2011-08-10 10:13:50 1427344 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-08-10 10:13:43 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-08-10 10:13:35 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
.
==================== Find3M ====================
.
2011-08-21 14:00:42 64272 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2011-07-22 20:51:50 94208 ----a-w- C:\Windows\SysWow64\dpl100.dll
2011-07-03 16:10:41 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
============= FINISH: 12:55:58.57 ===============


.
MWR 3 day Mod
September 12, 2011, 7:32 PM UTC
[3days:1j0x7ri0][/3days:1j0x7ri0]
Alander
September 17, 2011, 3:35 PM UTC
Hello, I Am Alander :)

Welcome to the Malware Removal forums.

I would be glad to take a look at your log and help you with solving any malware problems.

DDS logs can take a while to research so please be patient while I work on your log and I will post back here with any recommendations.

As I am still training, everything that I post to you, must be checked by an Admin or Moderator.

Thus, there may be a tiny bit of a delay between posts. While it shouldn't be too long, you can be assured you will get the best possible advice.

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Hi, you are missing attached.txt in ur post
Step 1.
Run DDS Scan Again
  1. Disable any script blocking software you have running before running DDS.
  2. Please double click dds.com to run the tool. (File name will be different if alternate download used).
    Vista - W7 users: You must right click on the file above and select "Run As Administrator" to run the tool.
    A black window will open with some instructions/comments...
  3. When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt

    Caution: The above logs will NOT be saved... you must save them to your desktop.
  4. Please post both the DDS.txt and Attach.txt files in your next reply.
micbil
September 17, 2011, 3:49 PM UTC
Hi Alander,
Copied and pasted are the new logs as requested. I ran those earlier today after reading that I should have disabled script blocking. I hope I successfully disabled ALL script blockers. Please tell me if I can now enable all of them. Thank you so much for your help.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by [removed] at 10:01:28 on 2011-09-17
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.4062.1245 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\McAfee Online Backup\MOBKstat.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\conime.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10v_ActiveX.exe
C:\Users\owner\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/accounts/Service ... mplcache=2
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~2\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110823172130.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
uRun: [BidiSpooler] regsvr32 /s /u "C:\Users\owner\AppData\Local\Bidi\BidiSpooler.dll"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [SSTabCtlGeneral] regsvr32 /s /u "C:\Users\owner\AppData\Local\SSTabCtl\SSTabCtlGeneral.dll"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Google Update] "C:\Users\owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRunOnce: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
mRunOnce: [InnoSetupRegFile.0000000001] "C:\Windows\is-FRH78.exe" /REG /REGSVRMODE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Online Backup\MOBKstat.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9 ... ontrol.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/dow ... ysinfo.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://l.yimg.com/jh/games/web_games/po ... der_v6.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{2E2D5C88-E9C2-4E61-8333-0F55439A00C9} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{45D77D5C-7A96-4A6E-A000-682241C5E6AC} : DhcpNameServer = 172.16.0.253
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\McAfee\SITEAD~1\McIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~2\mcafee\msk\mskapbho.dll
BHO-X64: McAfee Phishing Filter - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110823172130.dll
BHO-X64: scriptproxy - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [SwitchBoard] "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe"
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRunOnce-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
mRunOnce-x64: [InnoSetupRegFile.0000000001] "C:\Windows\is-FRH78.exe" /REG /REGSVRMODE
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 RapportKE64;RapportKE64;C:\Windows\system32\Drivers\RapportKE64.sys --> C:\Windows\system32\Drivers\RapportKE64.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R1 MOBKFilter;MOBKFilter;C:\Windows\system32\DRIVERS\MOBK.sys --> C:\Windows\system32\DRIVERS\MOBK.sys [?]
R1 RapportCerberus_29574;RapportCerberus_29574;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\29574\RapportCerberus64_29574.sys [2011-8-3 386128]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2011-6-22 52496]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2011-6-22 61200]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_58be29c0\AESTSr64.exe [?]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-1-25 92216]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-3-6 249936]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-3-6 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-3-6 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-3-6 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-3-6 197960]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-3-6 208272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-3-6 158832]
R2 MOBKbackup;McAfee Online Backup;C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe [2010-2-5 231224]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-6-22 870200]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-10-30 365952]
R2 regi;regi;C:\Windows\system32\drivers\regi.sys --> C:\Windows\system32\drivers\regi.sys [?]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2009-2-9 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2009-2-9 116096]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R4 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R4 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-9-8 366640]
S2 0030231315425334mcinstcleanup;McAfee Application Installer Cleanup (0030231315425334);C:\Windows\TEMP\003023~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> C:\Windows\TEMP\003023~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1ca2bc75051246e;Google Update Service (gupdate1ca2bc75051246e);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-9-2 133104]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-10-30 228408]
S3 getPlus(R) Installer;getPlus(R) Installer;C:\Program Files (x86)\NOS\bin\getPlus_HelperSvc.exe [2009-5-5 59552]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-9-2 133104]
S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;C:\Windows\system32\drivers\mferkdk.sys --> C:\Windows\system32\drivers\mferkdk.sys [?]
S3 mfesmfk;McAfee Inc. mfesmfk;C:\Windows\system32\drivers\mfesmfk.sys --> C:\Windows\system32\drivers\mfesmfk.sys [?]
S3 NETw3v64;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
S3 nmwcdcx64;Nokia USB Generic;C:\Windows\system32\drivers\ccdcmbox64.sys --> C:\Windows\system32\drivers\ccdcmbox64.sys [?]
S3 nmwcdnsucx64;Nokia USB Flashing Generic;C:\Windows\system32\drivers\nmwcdnsucx64.sys --> C:\Windows\system32\drivers\nmwcdnsucx64.sys [?]
S3 nmwcdnsux64;Nokia USB Flashing Phone Parent;C:\Windows\system32\drivers\nmwcdnsux64.sys --> C:\Windows\system32\drivers\nmwcdnsux64.sys [?]
S3 nmwcdx64;Nokia USB Phone Parent;C:\Windows\system32\drivers\ccdcmbx64.sys --> C:\Windows\system32\drivers\ccdcmbx64.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TunRAudio;TunRAudio;C:\Windows\system32\drivers\TunRAudio.sys --> C:\Windows\system32\drivers\TunRAudio.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys [?]
S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys [?]
S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys [?]
S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys [?]
S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys [?]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-18 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-09-17 01:50:05 709968 ----a-w- C:\Windows\is-FRH78.exe
2011-09-08 15:18:10 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-08 12:20:39 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-09-08 12:20:39 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-09-08 11:47:07 -------- d-----w- C:\Users\owner\AppData\Roaming\Malwarebytes
2011-09-08 11:46:15 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-08 11:45:57 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-08 00:33:22 -------- d-----w- C:\Windows\$regcmp$
2011-08-27 16:03:54 -------- d-----w- C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}
2011-08-27 15:38:20 -------- d-----w- C:\ProgramData\{23D58E70-3B83-4B83-A227-68770F84F5EC}
2011-08-23 18:34:49 436224 ----a-w- C:\Windows\System32\AESTEC64.dll
2011-08-23 18:34:48 68608 ----a-w- C:\Windows\System32\AESTAR64.dll
2011-08-23 18:34:47 160768 ----a-w- C:\Windows\System32\AESTAC64.dll
2011-08-23 18:34:46 90624 ----a-w- C:\Windows\System32\AESTCo64.dll
2011-08-23 18:34:46 564224 ----a-w- C:\Windows\System32\idt64mp1.exe
2011-08-23 18:34:46 450048 ----a-w- C:\Windows\sttray64.exe
2011-08-23 18:34:46 12158464 ----a-w- C:\Windows\System32\idtcpl64.cpl
2011-08-23 18:34:45 3593216 ----a-w- C:\Windows\System32\stlang64.dll
2011-08-23 18:32:51 604672 ----a-w- C:\Windows\System32\stapi64.dll
2011-08-23 18:32:51 1431552 ----a-w- C:\Windows\System32\stapo64.dll
2011-08-23 18:32:32 -------- d-----w- C:\Program Files\IDT
2011-08-23 18:18:44 -------- d-----w- C:\Program Files (x86)\sp51315
2011-08-23 15:41:18 -------- d-----w- C:\Users\owner\AppData\Local\ElevatedDiagnostics
2011-08-23 15:05:00 2560 ----a-w- C:\Windows\System32\drivers\fr-FR\wdf01000.sys.mui
2011-08-23 15:04:45 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2011-08-23 15:04:40 42064 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
2011-08-23 15:04:39 654928 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
.
==================== Find3M ====================
.
2011-08-21 14:00:42 64272 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2011-07-22 20:51:50 94208 ----a-w- C:\Windows\SysWow64\dpl100.dll
2011-07-06 15:49:23 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-07-03 16:10:41 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-20 08:45:17 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
.
============= FINISH: 10:02:05.06 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 23/04/2009 7:47:35 PM
System Uptime: 13/09/2011 10:41:49 PM (84 hours ago)
.
Motherboard: Compal | | 30F4
Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | CPU | 2133/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 285 GiB total, 99.077 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 1.993 GiB free.
E: is CDROM ()
I: is FIXED (FAT32) - 466 GiB total, 258.23 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Bluetooth Device (Personal Area Network)
Device ID: BTH\MS_BTHPAN\6&6964636&0&2
Manufacturer: Microsoft
Name: Bluetooth Device (Personal Area Network)
PNP Device ID: BTH\MS_BTHPAN\6&6964636&0&2
Service: BthPan
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C309a series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C309a series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP1362: 15/09/2011 9:28:31 AM - Scheduled Checkpoint
RP1363: 17/09/2011 12:20:04 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
AC3Filter (remove only)
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Photoshop CS5
Adobe Reader 9.4.5
µTorrent
Bejeweled 2 (remove only)
BufferChm
C309a
CleanMyPC - Registry Cleaner
Compatibility Pack for the 2007 Office system
ConvertXtoDVD 4.0.9.322
Corel WinDVD 9
CyberLink DVD Suite
DesignPro 5
Destination Component
DeviceDiscovery
DivX Setup
DocProc
ESU for Microsoft Vista
Fax
getPlus(R) for Adobe
getPlus(R) for Corel
Google Earth
Google Gmail Notifier
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GPBaseService2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Doc Viewer
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart TV
HP MediaSmart Webcam
HP MULTIPLE MODEM INSTALLER for VISTA
HP Quick Launch Buttons
HP Support Assistant
HP Total Care Advisor
HP Update
HP User Guides 0129
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
IDT Audio
Java(TM) 6 Update 20
Java(TM) 6 Update 7
JMicron JMB38X Flash Media Controller
LabelPrint
LightScribe System Software
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
McAfee Online Backup
McAfee Total Protection
McAfee Virtual Technician
Microsoft Live Search Toolbar
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
MSVC80_x86
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
Nero 7 Ultra Edition
neroxml
Nokia Connectivity Cable Driver
PC Connectivity Solution
PDF Settings CS5
PhotoNow!
Power2Go
PowerDirector
PowerISO
PS_AIO_05_C309_Software_Min
QLBCASL
Rapport
Realtek 8169 8168 8101E 8102E Ethernet Driver
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
VC80CRTRedist - 8.0.50727.6195
VLC media player 1.1.7
WebReg
WinTax Calculator
.
==== Event Viewer Messages From Past Week ========
.
16/09/2011 9:49:16 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer MYTOSHIBA that believes that it is the master browser for the domain on transport NetBT_Tcpip_{2E2D5C88-E9C2-4E61-8333-0F55439A00C9}. The master browser is stopping or an election is being forced.
16/09/2011 6:37:26 AM, Error: PlugPlayManager [12] - The device 'OHCI Compliant IEEE 1394 Host Controller' (PCI\VEN_197B&DEV_2380&SUBSYS_30F4103C&REV_00\4&120488ab&0&00E4) disappeared from the system without first being prepared for removal.
16/09/2011 6:37:26 AM, Error: PlugPlayManager [12] - The device 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_30F4103C&REV_00\4&120488ab&0&04E4) disappeared from the system without first being prepared for removal.
16/09/2011 6:37:26 AM, Error: PlugPlayManager [12] - The device 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_30F4103C&REV_00\4&120488ab&0&01E4) disappeared from the system without first being prepared for removal.
16/09/2011 6:37:26 AM, Error: PlugPlayManager [12] - The device 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_30F4103C&REV_00\4&120488ab&0&02E4) disappeared from the system without first being prepared for removal.
16/09/2011 6:37:26 AM, Error: PlugPlayManager [12] - The device 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_30F4103C&REV_00\4&120488ab&0&03E4) disappeared from the system without first being prepared for removal.
16/09/2011 1:25:49 PM, Error: Service Control Manager [7034] - The McAfee Scanner service terminated unexpectedly. It has done this 1 time(s).
16/09/2011 1:25:49 PM, Error: Service Control Manager [7031] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
11/09/2011 8:47:46 AM, Error: Microsoft-Windows-LanguagePackSetup [1003] - CBS error 0x800f0825 reported while operating on UI Language Pack for fr-FR
11/09/2011 8:45:31 AM, Error: Service Control Manager [7031] - The McAfee McShield service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
11/09/2011 8:28:55 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/09/2011 8:28:53 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP SRTSPX
11/09/2011 8:28:53 AM, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the path specified.
.
==== End Of File ===========================
micbil
September 18, 2011, 11:18 PM UTC
Hi,
I was able to get some help from another website similar to yours and my computer is almost completely fixed. Have a few more things to do but computer starts and restars without any problems now. Thanks all the same for your help.
NonSuch
September 20, 2011, 6:45 PM UTC
As the poster is receiving help elsewhere, this topic is now closed.

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