Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Help me with this error signature please:

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Help me with this error signature please:

Unread postby askey127 » August 29th, 2011, 1:19 pm

hubzeron,
Files called autorun.inf are used to start up something automatically whenever you go to a particular drive.
They can be used by malware to start up a malicious porgram. They can also be used for legitimate pruposes.
We can remove them.
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

BrotherSoft Extreme Toolbar

Take extra care in answering questions posed by any Uninstaller.
---------------------------------------------
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :filefind
    *autorun*
    
    :folderfind
    *autorun*
    
    
  • Click the Look button to start the scan.
    Because of the Registry searches, the scan may take 15 minutes or a bit more to run on a large machine. Please be patient.
    (Takes about 4 minutes on my XP net book)
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
----------------------------------------------------------------------------------
Download and Run MalwareBytes' Anti-Malware It is free for non-business use.
Please go here to the Download Location, click on the Free Download button on the Left.
When the next page comes up, click on the Download Now button in the upper right.
  • After clicking on the download and choosing Save, the "Save to location" dialog will come up.
  • Choose Desktop as the location to save the installer and click Save again.
  • You should now have a desktop icon named mbam-setup.exe. Double-click it.
  • Let it install the program where it wants to, with the default settings, and click Finish.
  • If an update is found, it will download and install the latest version.
  • If necessary, start Malwarebytes Anti-Malware again.
    (You can Decline any Offer for a Trial if you don't want the paid version)
  • Once the program is running, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items. Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any "Scan" log listed to open its contents.
  • Recent logs are named by time/date stamp in this format : mbam-log-2011-mm-dd(hour-min-sec).txt
  • You can now delete the installer icon, named mbam-setup.exe from your desktop.

We will be looking for the log from SystemLook and the Log from Ma;warebytes Anti-Malware.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 14025
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Advertisement
Register to Remove

Re: Help me with this error signature please:

Unread postby hubzeron » August 30th, 2011, 8:36 am

RE: I cannot remove the " BrotherSoft Extreme Toolbar".. whenever i click the "Change/Remove" button it seems that it is not responsive.



(Systemlook.txt)

SystemLook 30.07.11 by jpshortstuff
Log created at 00:45 on 01/06/2004 by user
Administrator - Elevation successful

========== filefind ==========

Searching for "*autorun*"
C:\Documents and Settings\user\Recent\AUTORUN.INF.lnk --a---- 368 bytes [17:08 31/05/2004] [17:08 31/05/2004] E911D86EC38710E474286152200E87E9

========== folderfind ==========

Searching for "*autorun*"
C:\AUTORUN.INF d------ [17:57 31/05/2004]

-= EOF =-



(mbam-log.txt)


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7609

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/1/2004 1:44:48 AM
mbam-log-2004-06-01 (01-44-48).txt

Scan type: Quick scan
Objects scanned: 173876
Time elapsed: 9 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
hubzeron
Active Member
 
Posts: 12
Joined: August 21st, 2011, 1:40 am

Re: Help me with this error signature please:

Unread postby askey127 » August 30th, 2011, 10:46 am

Your machine looks OK.
Having a Directory named autorun.inf is actually good, because it prevents a file of that name from being created.

You should be good to go.
------------------------------------------------
Reset System Restore Points
  • Click Start, All Programs, Accessories, System Tools, System Restore
  • Click Create A Restore Point then click Next. Give it a name and then click Create, then Close.
  • Click Start, Run and type Cleanmgr
  • Select the Windows drive (usually C:), then click OK.
  • After it scans, Click the More Options tab.
  • Click Clean Up in the System Restore Section.
This will remove all previous restore points except the newly created one.

Reboot your machine to record the changes you have made.
This System Restore sequence is not to be done regularly, but only as a Special Case after the removal of malware or changes in the Restore settings.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 14025
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Help me with this error signature please:

Unread postby hubzeron » August 31st, 2011, 12:10 am

RE: i already created RESTORE POINT... thank you very much admin... I will take good care of my pc.. thanks for the advice... THANKS.. :cheers: ;)
hubzeron
Active Member
 
Posts: 12
Joined: August 21st, 2011, 1:40 am

Re: Help me with this error signature please:

Unread postby askey127 » August 31st, 2011, 7:50 am

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 14025
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 149 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware