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Unread postby sketch lagit » August 9th, 2011, 12:22 am

Basically what happens is I try and open up the internet (firefox) but it says
"Firefox alert. Visiting this site may pose a security threat to your system"
and gives me three options (if you really need them i can get back on my computer)
When I try to get onto Explorer it says that internet explorer is infected with
then it keeps on trying to scan my computer with some phony antivirus call win 7 or something.
So then I try to go log onto safemode (network) which is how i dealt with it last time, but somehow the virus/malware will not let me do anything on that was well.
So here I am on my desktop (because the laptop is not functionable) with absolutely no idea on what to do to get my lap top to work. Keep in mind i cannot use the internet on it right now.

sketch lagit
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Joined: July 16th, 2011, 9:53 pm
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Re: Tojan-BNK.Win32.Keylogger.Gen

Unread postby NonSuch » August 9th, 2011, 1:53 am

We understand that you are having difficulty working with the infected computer. However, in order for us to help you it is necessary that you provide us with a DDS log, and it is possible you may be able to do this by following these instructions:

Download/run Rkill:

Using another computer, download Rkill from one of the following links and transfer the file to the infected computer's Desktop:

One, Two or Three

  • Double click on Rkill.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Next, please follow the guideline at the link below to start a new topic and post your DDS log. If you are unable to create and post a DDS log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the guideline posted here: >Guideline for posting your DDS log<
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