Hi The Malware Removal Team. 
I have had the following problems over the last few days:
- Mozilla Firefox, iTunes and Microsoft Office have been freezing and crashing with no error reports randomly.
- My computer has been rejecting my graphics and sound cards, often crashing and giving blue screens plus the computer's clock keeps resetting after each reboot. (Update: I rebooted this morning and the sound card was fine as was the clock). I have taken the graphics card out for the moment.
- Windows Update has struggled to update these last few days (it has managed to do it) but no errors were given.
- My computer has randomly restarted a couple of times.
- My Event Viewer doesn't show any of these issues.
I thought I'd get a quick checkup before I move forward and start looking at other possibilities like hardware etc.
Here is the DDS Log:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 14:10:29.72 on Fri 29/04/2011
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Professional 6.1.7601.1.1252.61.1033.18.2022.1046 [GMT 10:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Liam\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\liam\appdata\roaming\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\liam\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-be ... canner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\
FF - prefs.js: browser.search.defaulturl -
FF - component: c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\extensions\{5e5ab302-7f65-44cd-8211-c1d4caaccea3}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\extensions\[removed]\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-12 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-6-7 307288]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-6-7 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-6-7 53592]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2006-1-1 42184]
R2 Intel(R) PROSet Monitoring Service;Intel(R) PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2006-1-1 109728]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-29 25112]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2010-8-24 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2010-8-24 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2010-8-24 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2010-8-24 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2010-8-24 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2010-8-24 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2010-8-24 109864]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-28 52224]
.
=============== Created Last 30 ================
.
2011-04-28 13:01:22 -------- d-----w- c:\users\liam\appdata\local\{74987E43-1940-46AD-AF03-C585D57775D8}
2011-04-27 02:12:12 -------- d-----w- c:\program files\ESET
2011-04-26 08:21:07 -------- d-----w- c:\windows\system32\appmgmt
2011-04-22 00:07:34 -------- d-----w- c:\program files\Microsoft IntelliPoint
2011-04-21 06:54:07 -------- d-----w- c:\program files\Unlocker
2011-04-21 06:43:49 -------- d-----w- c:\program files\iTunes
2011-04-21 06:43:49 -------- d-----w- c:\program files\iPod
2011-04-21 06:42:13 -------- d-----w- c:\program files\Bonjour
2011-04-20 12:33:42 -------- d-----w- c:\program files\PowerISO
2011-04-17 01:44:06 -------- d-----w- c:\users\liam\appdata\local\Apps
2011-04-15 11:40:44 -------- d-----w- c:\users\liam\Pokemon Online
2011-04-14 08:58:36 -------- d-----w- c:\program files\common files\ResearchSoft
2011-04-14 08:47:59 -------- d-----w- c:\users\liam\appdata\roaming\EndNote
2011-04-14 08:47:20 -------- d-----w- c:\program files\common files\Risxtd
2011-04-14 08:46:55 -------- d-----w- c:\program files\EndNote X4
2011-04-14 08:46:28 -------- d-----w- c:\progra~2\Thomson.ResearchSoft.Installers
2011-04-13 05:02:36 40984 ----a-w- c:\windows\system32\drivers\point32.sys
2011-04-12 06:54:59 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-04-08 22:49:23 -------- d-----w- c:\program files\trend micro
2011-04-08 13:02:04 390656 ----a-w- c:\windows\system32\ipcoin815.dll
2011-04-06 06:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 06:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-02 11:29:08 -------- d-----w- c:\users\liam\appdata\local\{61DB7A2E-0CD2-49E6-BFF4-A316E316075E}
2011-04-01 02:06:02 185856 ----a-w- c:\windows\system32\Ncs2Setp.dll
2011-04-01 01:56:18 665720 ----a-w- c:\windows\system32\ncs2dmix.dll
2011-04-01 01:56:06 513144 ----a-w- c:\windows\system32\accesor.dll
2011-04-01 01:31:54 135800 ----a-w- c:\windows\system32\ncs2instutility.dll
2011-04-01 01:14:54 1966200 ----a-w- c:\windows\system32\ncscolib.dll
2011-03-31 13:23:01 1002008 ----a-w- c:\windows\system32\igxpun.exe
2011-03-31 13:23:01 -------- d-----w- c:\windows\system32\x64
.
==================== Find3M ====================
.
2011-04-18 16:25:12 40112 ----a-w- c:\windows\avastSS.scr
2011-03-18 00:20:32 266440 ----a-w- c:\windows\system32\PROUnstl.exe
2011-03-12 11:23:45 870912 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:33:59 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:33:09 1699328 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:31:07 74240 ----a-w- c:\windows\system32\fsutil.exe
2011-03-08 05:28:29 741376 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 05:38:01 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 05:36:16 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 03:42:34 2333184 ----a-w- c:\windows\system32\win32k.sys
2011-02-28 06:05:51 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-02-28 03:19:34 109728 ----a-w- c:\windows\system32\IPROSetMonitor.exe
2011-02-27 21:09:40 53248 ----a-w- c:\windows\system32\CSVer.dll
2011-02-25 05:30:54 2616320 ----a-w- c:\windows\explorer.exe
2011-02-24 05:38:54 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 22:27:00 941160 ----a-w- c:\windows\system32\nvdispco322090.dll
2011-02-22 22:27:00 837736 ----a-w- c:\windows\system32\nvgenco322040.dll
2011-02-19 06:30:54 805376 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 06:30:51 1076736 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 06:30:50 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-19 06:30:46 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-19 04:34:54 294912 ----a-w- c:\windows\system32\atmfd.dll
2011-02-18 05:39:44 31232 ----a-w- c:\windows\system32\prevhost.exe
2011-02-12 05:35:31 191488 ----a-w- c:\windows\system32\FXSCOVER.exe
2011-02-02 10:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 14:13:30.88 ===============
Here is the Attach Log:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 7/06/2010 2:29:48 PM
System Uptime: 29/04/2011 8:24:17 AM (6 hours ago)
.
Motherboard: Acer | | FQ965M
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz | Socket 775 | 2394/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 86.546 GiB free.
D: is FIXED (FAT32) - 141 GiB total, 100.8 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is CDROM (UDF)
H: is FIXED (NTFS) - 297 GiB total, 28.615 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Atheros AR5005GS Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_2051168C&REV_01\4&25C8C425&0&10F0
Manufacturer: Atheros Communications Inc.
Name: Atheros AR5005GS Wireless Network Adapter #2
PNP Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_2051168C&REV_01\4&25C8C425&0&10F0
Service: athr
.
Class GUID:
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_2994&SUBSYS_0CEE105B&REV_02\3&2411E6FE&1&18
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_8086&DEV_2994&SUBSYS_0CEE105B&REV_02\3&2411E6FE&1&18
Service:
.
==== System Restore Points ===================
.
RP89: 1/01/2006 1:15:37 AM - Installed Intel(R) Network Connections.
RP91: 1/01/2006 1:29:01 AM - Installed NVIDIA 3D Vision Controller Driver
RP92: 1/04/2011 12:22:12 AM - Windows Update
RP94: 1/04/2011 10:29:20 AM - Windows Update
RP96: 1/04/2011 10:32:02 AM - Removed NVIDIA 3D Vision Controller Driver
RP87: 21/04/2011 11:28:13 PM - Windows Update
RP88: 22/04/2011 10:04:51 AM - Windows Update
RP93: 26/04/2011 6:20:42 PM - Removed Bonjour
RP97: 28/04/2011 10:27:03 PM - Installed Microsoft Fix it 50463
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Élysée 3.71
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Age of Mythology
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Auslogics Disk Defrag
Auto Gordian Knot 2.55
avast! Free Antivirus
AviSynth 2.5
Bonjour
D3DX10
Data Lifeguard Diagnostic for Windows 1.21
DVD Decrypter (Remove Only)
EndNote X4
ESET Online Scanner v3
Google Update Helper
Intel(R) Active Management Technology Device Software
Intel(R) Graphics Media Accelerator Driver
Intel(R) Network Connections 16.2.49.0
iTunes
Java Auto Updater
Java(TM) 6 Update 24
Malwarebytes' Anti-Malware
Metal Slug Series with Enabled MAME 0.78
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0 (x86 en-US)
MSVCRT
MSXML4 Parser
OGA Notifier 2.0.0048.0
Opera 11.01
PeerGuardian 2.0
Pokemon Online 1.0.21
Polipo 1.0.4.1
PowerISO
PVSonyDll
Python 2.6 numpy-1.3.0
Python 2.6 PIL-1.1.7
Python 2.6 pywin32-214
Python 2.6 rpy-1.0.3
QuickTime
Red-R (remove only)
ResearchSoft Direct Export Helper
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SpywareBlaster 4.4
System Requirements Lab
System Requirements Lab for Intel
The Battle for Middle-earth (tm) II
Tor 0.2.1.30
Trillian
Uninstall 1.0.0.1
Unlocker 1.9.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2522999)
Vidalia 0.2.10
VobSub v2.23 (Remove Only)
Windows Essentials Media Codec Pack 3.0
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinDS PRO 2010.10 (Liam)
WinZip 14.5
Xfire (remove only)
XviD MPEG4 Video Codec (remove only)
.
==== Event Viewer Messages From Past Week ========
.
25/04/2011 9:57:43 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0x86cfa008, 0x8f30d83c, 0x00000000, 0x00000002). A dump was saved in: C:\Windows\Minidump\042511-21886-01.dmp. Report Id: 042511-21886-01.
24/04/2011 1:21:55 AM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
Any help would be greatly appreciated.
I have had the following problems over the last few days:
- Mozilla Firefox, iTunes and Microsoft Office have been freezing and crashing with no error reports randomly.
- My computer has been rejecting my graphics and sound cards, often crashing and giving blue screens plus the computer's clock keeps resetting after each reboot. (Update: I rebooted this morning and the sound card was fine as was the clock). I have taken the graphics card out for the moment.
- Windows Update has struggled to update these last few days (it has managed to do it) but no errors were given.
- My computer has randomly restarted a couple of times.
- My Event Viewer doesn't show any of these issues.
I thought I'd get a quick checkup before I move forward and start looking at other possibilities like hardware etc.
Here is the DDS Log:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 14:10:29.72 on Fri 29/04/2011
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Professional 6.1.7601.1.1252.61.1033.18.2022.1046 [GMT 10:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Liam\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\liam\appdata\roaming\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Free YouTube to Mp3 Converter - c:\users\liam\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-be ... canner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\
FF - prefs.js: browser.search.defaulturl -
FF - component: c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\extensions\{5e5ab302-7f65-44cd-8211-c1d4caaccea3}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\liam\appdata\roaming\mozilla\firefox\profiles\bo6hgl0j.default\extensions\[removed]\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-12 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-6-7 307288]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-6-7 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-6-7 53592]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2006-1-1 42184]
R2 Intel(R) PROSet Monitoring Service;Intel(R) PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2006-1-1 109728]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-7 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-29 25112]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2010-8-24 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2010-8-24 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2010-8-24 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2010-8-24 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2010-8-24 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2010-8-24 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2010-8-24 109864]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-28 52224]
.
=============== Created Last 30 ================
.
2011-04-28 13:01:22 -------- d-----w- c:\users\liam\appdata\local\{74987E43-1940-46AD-AF03-C585D57775D8}
2011-04-27 02:12:12 -------- d-----w- c:\program files\ESET
2011-04-26 08:21:07 -------- d-----w- c:\windows\system32\appmgmt
2011-04-22 00:07:34 -------- d-----w- c:\program files\Microsoft IntelliPoint
2011-04-21 06:54:07 -------- d-----w- c:\program files\Unlocker
2011-04-21 06:43:49 -------- d-----w- c:\program files\iTunes
2011-04-21 06:43:49 -------- d-----w- c:\program files\iPod
2011-04-21 06:42:13 -------- d-----w- c:\program files\Bonjour
2011-04-20 12:33:42 -------- d-----w- c:\program files\PowerISO
2011-04-17 01:44:06 -------- d-----w- c:\users\liam\appdata\local\Apps
2011-04-15 11:40:44 -------- d-----w- c:\users\liam\Pokemon Online
2011-04-14 08:58:36 -------- d-----w- c:\program files\common files\ResearchSoft
2011-04-14 08:47:59 -------- d-----w- c:\users\liam\appdata\roaming\EndNote
2011-04-14 08:47:20 -------- d-----w- c:\program files\common files\Risxtd
2011-04-14 08:46:55 -------- d-----w- c:\program files\EndNote X4
2011-04-14 08:46:28 -------- d-----w- c:\progra~2\Thomson.ResearchSoft.Installers
2011-04-13 05:02:36 40984 ----a-w- c:\windows\system32\drivers\point32.sys
2011-04-12 06:54:59 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-04-08 22:49:23 -------- d-----w- c:\program files\trend micro
2011-04-08 13:02:04 390656 ----a-w- c:\windows\system32\ipcoin815.dll
2011-04-06 06:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 06:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-02 11:29:08 -------- d-----w- c:\users\liam\appdata\local\{61DB7A2E-0CD2-49E6-BFF4-A316E316075E}
2011-04-01 02:06:02 185856 ----a-w- c:\windows\system32\Ncs2Setp.dll
2011-04-01 01:56:18 665720 ----a-w- c:\windows\system32\ncs2dmix.dll
2011-04-01 01:56:06 513144 ----a-w- c:\windows\system32\accesor.dll
2011-04-01 01:31:54 135800 ----a-w- c:\windows\system32\ncs2instutility.dll
2011-04-01 01:14:54 1966200 ----a-w- c:\windows\system32\ncscolib.dll
2011-03-31 13:23:01 1002008 ----a-w- c:\windows\system32\igxpun.exe
2011-03-31 13:23:01 -------- d-----w- c:\windows\system32\x64
.
==================== Find3M ====================
.
2011-04-18 16:25:12 40112 ----a-w- c:\windows\avastSS.scr
2011-03-18 00:20:32 266440 ----a-w- c:\windows\system32\PROUnstl.exe
2011-03-12 11:23:45 870912 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:33:59 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:33:09 1699328 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:31:07 74240 ----a-w- c:\windows\system32\fsutil.exe
2011-03-08 05:28:29 741376 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 05:38:01 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 05:36:16 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 03:42:34 2333184 ----a-w- c:\windows\system32\win32k.sys
2011-02-28 06:05:51 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-02-28 03:19:34 109728 ----a-w- c:\windows\system32\IPROSetMonitor.exe
2011-02-27 21:09:40 53248 ----a-w- c:\windows\system32\CSVer.dll
2011-02-25 05:30:54 2616320 ----a-w- c:\windows\explorer.exe
2011-02-24 05:38:54 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 22:27:00 941160 ----a-w- c:\windows\system32\nvdispco322090.dll
2011-02-22 22:27:00 837736 ----a-w- c:\windows\system32\nvgenco322040.dll
2011-02-19 06:30:54 805376 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 06:30:51 1076736 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 06:30:50 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-19 06:30:46 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-19 04:34:54 294912 ----a-w- c:\windows\system32\atmfd.dll
2011-02-18 05:39:44 31232 ----a-w- c:\windows\system32\prevhost.exe
2011-02-12 05:35:31 191488 ----a-w- c:\windows\system32\FXSCOVER.exe
2011-02-02 10:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 14:13:30.88 ===============
Here is the Attach Log:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 7/06/2010 2:29:48 PM
System Uptime: 29/04/2011 8:24:17 AM (6 hours ago)
.
Motherboard: Acer | | FQ965M
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz | Socket 775 | 2394/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 86.546 GiB free.
D: is FIXED (FAT32) - 141 GiB total, 100.8 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
G: is CDROM (UDF)
H: is FIXED (NTFS) - 297 GiB total, 28.615 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Atheros AR5005GS Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_2051168C&REV_01\4&25C8C425&0&10F0
Manufacturer: Atheros Communications Inc.
Name: Atheros AR5005GS Wireless Network Adapter #2
PNP Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_2051168C&REV_01\4&25C8C425&0&10F0
Service: athr
.
Class GUID:
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_2994&SUBSYS_0CEE105B&REV_02\3&2411E6FE&1&18
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_8086&DEV_2994&SUBSYS_0CEE105B&REV_02\3&2411E6FE&1&18
Service:
.
==== System Restore Points ===================
.
RP89: 1/01/2006 1:15:37 AM - Installed Intel(R) Network Connections.
RP91: 1/01/2006 1:29:01 AM - Installed NVIDIA 3D Vision Controller Driver
RP92: 1/04/2011 12:22:12 AM - Windows Update
RP94: 1/04/2011 10:29:20 AM - Windows Update
RP96: 1/04/2011 10:32:02 AM - Removed NVIDIA 3D Vision Controller Driver
RP87: 21/04/2011 11:28:13 PM - Windows Update
RP88: 22/04/2011 10:04:51 AM - Windows Update
RP93: 26/04/2011 6:20:42 PM - Removed Bonjour
RP97: 28/04/2011 10:27:03 PM - Installed Microsoft Fix it 50463
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Élysée 3.71
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Age of Mythology
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Auslogics Disk Defrag
Auto Gordian Knot 2.55
avast! Free Antivirus
AviSynth 2.5
Bonjour
D3DX10
Data Lifeguard Diagnostic for Windows 1.21
DVD Decrypter (Remove Only)
EndNote X4
ESET Online Scanner v3
Google Update Helper
Intel(R) Active Management Technology Device Software
Intel(R) Graphics Media Accelerator Driver
Intel(R) Network Connections 16.2.49.0
iTunes
Java Auto Updater
Java(TM) 6 Update 24
Malwarebytes' Anti-Malware
Metal Slug Series with Enabled MAME 0.78
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0 (x86 en-US)
MSVCRT
MSXML4 Parser
OGA Notifier 2.0.0048.0
Opera 11.01
PeerGuardian 2.0
Pokemon Online 1.0.21
Polipo 1.0.4.1
PowerISO
PVSonyDll
Python 2.6 numpy-1.3.0
Python 2.6 PIL-1.1.7
Python 2.6 pywin32-214
Python 2.6 rpy-1.0.3
QuickTime
Red-R (remove only)
ResearchSoft Direct Export Helper
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SpywareBlaster 4.4
System Requirements Lab
System Requirements Lab for Intel
The Battle for Middle-earth (tm) II
Tor 0.2.1.30
Trillian
Uninstall 1.0.0.1
Unlocker 1.9.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2522999)
Vidalia 0.2.10
VobSub v2.23 (Remove Only)
Windows Essentials Media Codec Pack 3.0
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinDS PRO 2010.10 (Liam)
WinZip 14.5
Xfire (remove only)
XviD MPEG4 Video Codec (remove only)
.
==== Event Viewer Messages From Past Week ========
.
25/04/2011 9:57:43 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0x86cfa008, 0x8f30d83c, 0x00000000, 0x00000002). A dump was saved in: C:\Windows\Minidump\042511-21886-01.dmp. Report Id: 042511-21886-01.
24/04/2011 1:21:55 AM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
Any help would be greatly appreciated.


