viewtopic.php?f=11&t=56467&p=575685#p575685
I just got off the phone with Microsoft Genuine Advantage team. Had you taken the time to explain what you were talking about and what you were referring to all of this could have been sorted out much sooner. But instead you wanted to be controlling and just shut the thread down instead of being a leader and walking me through the issue. I still see you as being wrong but seeing as how I cannot read anything in the log other than plain text (ie; where it says my install is GENUINE) I have to concede that since my newest log is different from the previous log (only in the key and hash), that something changed. Shaun at MGA specifically said that there was nothing wrong with my installation, and that is was 100% genuine. He said that it was not ACTIVATED, not invalid, or illegal.
He asked for the key on the bottom of my laptop and then had me install a key tool, I entered in a key that he read to me, and then rebooted the system. A notification came up that said everything was good to go.
Now, here is yet another copy of the log:
I just got off the phone with Microsoft Genuine Advantage team. Had you taken the time to explain what you were talking about and what you were referring to all of this could have been sorted out much sooner. But instead you wanted to be controlling and just shut the thread down instead of being a leader and walking me through the issue. I still see you as being wrong but seeing as how I cannot read anything in the log other than plain text (ie; where it says my install is GENUINE) I have to concede that since my newest log is different from the previous log (only in the key and hash), that something changed. Shaun at MGA specifically said that there was nothing wrong with my installation, and that is was 100% genuine. He said that it was not ACTIVATED, not invalid, or illegal.
He asked for the key on the bottom of my laptop and then had me install a key tool, I entered in a key that he read to me, and then rebooted the system. A notification came up that said everything was good to go.
Now, here is yet another copy of the log:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-QR8W3-26CC8-V9DRT
Windows Product Key Hash: Vhb0Ig66uYw0jobqrMC0iARMAlA=
Windows Product ID: 76477-OEM-2170031-07402
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {3530AA7C-2843-4F4F-B97C-E849D4194692}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3530AA7C-2843-4F4F-B97C-E849D4194692}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V9DRT</PKey><PID>76477-OEM-2170031-07402</PID><PIDType>3</PIDType><SID>S-1-5-21-754788786-1973002913-4074281658</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 3000 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>3A32</Version><SMBIOSVersion major="2" minor="31"/><Date>20060220000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>B1C13307018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57507</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17EF3:Acer Incorporated
Marker string from OEMBIOS.DAT: AcerSystem ,AcerSystem
OEM Activation 2.0 Data-->
N/A
