Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

ISP is threatening to terminate my internet connection!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

ISP is threatening to terminate my internet connection!

Unread postby max » April 14th, 2011, 11:09 pm

I have had malware on my computer for a couple of months now. It used to give me trouble by redirecting my web searches to websites that would download or redownload viruses, but it randomly stopped doing that about 2 months ago. Malwarebytes says I still have the viruses on my computer but it won't delete it! The malware hasn't given me any noticable trouble in the past months so I forgot about it, until now.

I tried to get on the internet, but I was redirected to a message by RoadRunner (my ISP) saying my computer has been detected spreading viruses to other computers. If this activity continues, they will no longer provide me with internet service. I called RoadRunner and they are completely serious about shutting my internet down.

Here is my latest Malwarebytes log:

Malwarebytes' Anti-Malware 1.46

Database version: 4298

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/14/2011 8:03:50 PM
mbam-log-2011-04-14 (20-03-50).txt

Scan type: Quick scan
Objects scanned: 207015
Time elapsed: 36 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\0070.DLL (Spyware.Passwords) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\appinit_dlls (Trojan.Witkinat) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\crntdll (Trojan.Witkinat) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: c:\windows\system32\0070.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: system32\0070.dll -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\0070.DLL (Spyware.Passwords) -> Delete on reboot.
C:\WINDOWS\system32\wupd.dat (Malware.Trace) -> Quarantined and deleted successfully.
Active Member
Posts: 1
Joined: April 14th, 2011, 9:18 pm
Register to Remove

Re: ISP is threatening to terminate my internet connection!

Unread postby Gary R » April 15th, 2011, 1:27 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so that we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This thread will now be closed.

If you still need help, please start a new thread with:-
  • DDS logs (DDS.txt & Attach.txt)
  • Details of the problems you're experiencing.

If for any reason you can't run DDS, please let us know in your post.

User avatar
Gary R
Posts: 23315
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 84 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware