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Cannot change HOSTS File or Fix using HijackThis

72 min read

This thread's last reply is from April 13, 2011, 9:07 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jkpenfold
April 10, 2011, 11:45 AM UTC
I've found that the hosts file has been edited and I am unable to change it.
I've tried renaming it, using the hosts-perm bat file, running the laptop in Safe Mode and as the administrator, however when I change it, it just comes back the same when I reboot.

On HijackThis I can see the errors, but when I fix them, nothing happens and if I run the scan again the errors are still there.

Any help would be appreciated.

Here is my DDS & HijackThis, I hope this is what you need.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 12:40:54.95 on 10/04/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.308 [GMT 1:00]
.
AV: Internet Security Suite *Enabled/Updated* {4DE0DA16-815B-4F39-ADE4-30A5A8ACBC52}
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Internet Security Suite *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\Becci\LOCALS~1\Temp\RtkBtMnt.exe
C:\Documents and Settings\Becci\Desktop\HijackThis.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
F:\dds.com
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://uk.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
uSearch Bar =
uInternet Settings,ProxyServer = http=127.0.0.1:25530
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Preload] c:\windows\RUNXMLPL.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Boot] c:\acer\empowering technology\epower\Boot.exe
mRun: [eLockMonitor] c:\acer\empowering technology\elock\monitor\LaunchMonitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 0
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
uPolicies-explorer: DisallowRun = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net ... plugin.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
LSA: Notification Packages = scecli scecli
IFEO: image file execution options - svchost.exe
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-5-25 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-5-25 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-5-25 243024]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-28 921952]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-28 308136]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-8 135664]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-10-26 517448]
.
=============== Created Last 30 ================
.
2011-04-09 09:52:50 -------- d-sh--w- c:\documents and settings\becci\IECompatCache
2011-03-14 16:31:19 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
============= FINISH: 12:41:41.06 ===============



HIJACK THIS............................................................



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:25:59, on 09/04/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\Becci\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Becci\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25530
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 http://www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.getavplusnow.com
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 http://www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 69.72.252.252 www.google.com
O1 - Hosts: 69.72.252.252 google.com
O1 - Hosts: 69.72.252.252 google.com.au
O1 - Hosts: 69.72.252.252 www.google.com.au
O1 - Hosts: 69.72.252.252 google.be
O1 - Hosts: 69.72.252.252 www.google.be
O1 - Hosts: 69.72.252.252 google.com.br
O1 - Hosts: 69.72.252.252 www.google.com.br
O1 - Hosts: 69.72.252.252 google.ca
O1 - Hosts: 69.72.252.252 www.google.ca
O1 - Hosts: 69.72.252.252 google.ch
O1 - Hosts: 69.72.252.252 www.google.ch
O1 - Hosts: 69.72.252.252 google.de
O1 - Hosts: 69.72.252.252 www.google.de
O1 - Hosts: 69.72.252.252 google.dk
O1 - Hosts: 69.72.252.252 www.google.dk
O1 - Hosts: 69.72.252.252 google.fr
O1 - Hosts: 69.72.252.252 www.google.fr
O1 - Hosts: 69.72.252.252 google.ie
O1 - Hosts: 69.72.252.252 www.google.ie
O1 - Hosts: 69.72.252.252 google.it
O1 - Hosts: 69.72.252.252 www.google.it
O1 - Hosts: 69.72.252.252 google.co.jp
O1 - Hosts: 69.72.252.252 www.google.co.jp
O1 - Hosts: 69.72.252.252 google.nl
O1 - Hosts: 69.72.252.252 www.google.nl
O1 - Hosts: 69.72.252.252 google.no
O1 - Hosts: 69.72.252.252 www.google.no
O1 - Hosts: 69.72.252.252 google.co.nz
O1 - Hosts: 69.72.252.252 www.google.co.nz
O1 - Hosts: 69.72.252.252 google.pl
O1 - Hosts: 69.72.252.252 www.google.pl
O1 - Hosts: 69.72.252.252 google.se
O1 - Hosts: 69.72.252.252 www.google.se
O1 - Hosts: 69.72.252.252 google.co.uk
O1 - Hosts: 69.72.252.252 www.google.co.uk
O1 - Hosts: 69.72.252.252 google.co.za
O1 - Hosts: 69.72.252.252 www.google.co.za
O1 - Hosts: 69.72.252.252 www.google-analytics.com
O1 - Hosts: 69.72.252.252 http://www.bing.com
O1 - Hosts: 69.72.252.252 search.yahoo.com
O1 - Hosts: 69.72.252.252 www.search.yahoo.com
O1 - Hosts: 69.72.252.252 uk.search.yahoo.com
O1 - Hosts: 69.72.252.252 ca.search.yahoo.com
O1 - Hosts: 69.72.252.252 de.search.yahoo.com
O1 - Hosts: 69.72.252.252 fr.search.yahoo.com
O1 - Hosts: 69.72.252.252 au.search.yahoo.com
O1 - Hosts: 69.72.252.252 www.youtube.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: eLock Service (eLockService) - - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 12639 bytes
Cypher
April 10, 2011, 3:14 PM UTC
Hi.
Checking your logs now be right back.
Cypher
April 10, 2011, 3:18 PM UTC
Hi and welcome to Malware Removal Forum.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!


Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Backup your data - XP
Backup your data - Vista
Backup your data - windows 7


Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.
jkpenfold
April 10, 2011, 3:33 PM UTC
Hi Cypher,

Please find list below...thanks.

2007 Microsoft Office system
Acer eDataSecurity Management
Acer eDataSecurity Management 2.0.4088
Acer eLock Management
Acer Empowering Technology
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer ScreenSaver
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.0
AVG Free 9.0
Broadcom Gigabit Integrated Controller
Business Contact Manager for Outlook 2007 SP2
Business Contact Manager for Outlook 2007 SP2
CCleaner
DiMAGE Viewer
ESP1400_1410 User's Guide
Google Chrome
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2000 Premium
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Minolta DiMAGE remote camera driver
MSXML 6 Service Pack 2 (KB973686)
NTI Backup NOW! 4.7
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
NTI Shadow
NTI Shadow
OGA Notifier 2.0.0048.0
PowerDVD
PropertiesPlus (Remove Only)
QuickTime
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Outlook 2007 Junk Email Filter (KB2508979)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB980182)
Windows Imaging Component
Windows XP Service Pack 3
Cypher
April 10, 2011, 3:44 PM UTC
Hi jkpenfold.
Ok continue with the instructions below then give me an update on how your computer is performing.

Please download HostsXpert and unzip it to your desktop, Do not run it yet.

Next.

Back Up registry with ERUNT

  • Please download ERUNT and save it to your desktop.
  • Alternate Download
  • Double-click on erunt_setup.exe to install the program
  • Untick the NTREGOPT desktop shortcut option
  • Click No when you get the option to run Erunt at Windows startup.
  • During the installation, tick Launch Erunt.
  • Accept the default options for running a backup.
  • Erunt will then backup your registry.
  • Click OK to finish.
  • If you are unable to back up your Registry with ERUNT ....
    • Let me know.
    • Do not follow any further instructions until I tell you to.


Next.

Download and run OTM

Download OTM.exe by Old Timer and save it to your Desktop.
  • Double-click OTM.exe to run it.
  • Right-click then copy the following code, Do not include the word Code.

    
:Reg
    
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
    
"Start Page"="http://www.msn.com"
    
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
    
"ProxyServer"=-
    

    
:Files
    
C:\WINDOWS\system32\drivers\etc\hosts
    
ipconfig /flushdns /c
    

    
:Commands
    
[EmptyFlash]
    
[emptytemp]
    
[ClearAllRestorePoints]
    
[start explorer]
    
[Reboot]

    • Return to OTM, right-click then paste the code into the blank box below
    • Next click on the large button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Next.

  • Double click on HostsXpert.exe to launch the programme.
  • When prompted with:
    HOSTS file does not exist, press OK to create HOSTS file, Cancel to quit.
  • Select OK.
  • Check to see if top button on left hand side says Make Writable?
    • If it does. click on it then proceed to next instruction.
    • If not, just proceed to next instruction
  • Click on Restore MS Hosts File to restore your Hosts file to its default condition
  • When prompted to confirm, click OK.
  • Click on the Download button (lower left hand side)
    • Click on MVPs Hosts... button.
    • Click on Replace button.
    • Press OK in the box that pops up. (HostsXpert will now download and update your Hosts file)
  • When finished.
    • Click on File Handling button.
    • Click on Make Read Only? to secure it against infection.
  • Exit the programme.


Next.

I see you already have Malwarebytes Anti-Malware installed:

  • Launch the application, Check for Updates >> Perform Quick Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.

Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Logs/Information to Post in your Next Reply

  • OTM log,
  • Malwarebytes log.
  • RSIT log.txt and info.txt contents.
  • Please give me an update on how your computer is performing.
jkpenfold
April 10, 2011, 4:29 PM UTC
Hi,

I ran OTM with that script =, however when I tried to run Your Hosts it said

"Your HOSTS file is marked as a "system file" and can NOT be manipulated.
Press OK to remove the system file attribute, CANCEL to Quit"
jkpenfold
April 10, 2011, 4:30 PM UTC
This was the log from OTM

Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer deleted successfully.
========== FILES ==========
C:\WINDOWS\system32\drivers\etc\hosts moved successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
F:\cmd.bat deleted successfully.
F:\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 295230 bytes
->Temporary Internet Files folder emptied: 1496179 bytes
->Google Chrome cache emptied: 6139413 bytes
->Flash cache emptied: 456 bytes

User: All Users

User: Becci
->Temp folder emptied: 327100895 bytes
->Temporary Internet Files folder emptied: 1427396 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 50775 bytes

User: Default User
->Temp folder emptied: 208896 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 65984 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 65536 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 39138 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 21419663 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 26709824 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 1352 bytes

Total Files Cleaned = 367.00 mb


Restore points cleared and new OTM Restore Point set!

OTM by OldTimer - Version 3.1.17.2 log created on 04102011_171841
Cypher
April 10, 2011, 4:37 PM UTC
Hi jkpenfold.

AVG 9 advice

We need to run a tool called ComboFix, ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus.
This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results".
Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
In the meantime after running ComboFix i would like you to install Avira Personal FREE Antivirus, see instructions at the bottom of this post.

AppRemover

  • Please download AppRemover from Here and save it to your Desktop.
  • Double-click AppRemover to run it.
  • Now follow the prompts to remove
    AVG 9    .
  • Reboot your computer.


Next.

Download and Run ComboFix
  • Please download ComboFix from one of the following links.

    Link 1.

    Link 2.

    **IMPORTANT !!! Save ComboFix.exe to your Desktop**
  • Please disable any Antivirus or Firewall you have active, as shown in this topic. Please close all open application windows.
  • Double click on ComboFix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply

A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Next.

Download and install Avira Personal FREE Antivirus from Here.
jkpenfold
April 10, 2011, 5:03 PM UTC
Hi Cypher,

After I changed the HOSTS files attributes I ran the OTM script again.
This time is removed the HOSTS file and when I ran the HostsXprt it worked correctly and I uploaded the new file.
I then ran Malware & RSIT and everything is now working on my browser.

Do you still recommend I remove AVG, run the combo fix and install AVIRA?

Please find the logs of the RSIT below. Info then log.

info.txt logfile of random's system information tool 1.08 2011-04-10 17:56:43

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Acer Inc.\Acer English Online Help Creator\Uninst.isu"
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2007 Microsoft Office system-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROHYBRIDR /dll OSETUP.DLL
Acer eDataSecurity Management 2.0.4088-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{4AD13F68-CADA-4C6B-9759-C33753F89908} /l1033
Acer eDataSecurity Management-->C:\Acer\Empowering Technology\eDataSecurity\eDStbmngr.exe UNINSTALL 1
Acer eLock Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{116FF17B-1A30-4FC2-9B01-5BC5BD46B0B3}\setup.exe" -l0x9 -removeonly
Acer Empowering Technology-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB6097D9-D722-4987-BD9E-A076E2848EE2}\setup.exe" -l0x9 -removeonly
Acer ePower Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{58E5844B-7CE2-413D-83D1-99294BF6C74F}\setup.exe" -l0x9 -removeonly
Acer ePresentation Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BF839132-BD43-4056-ACBF-4377F4A88E2A}\setup.exe" -l0x9 -removeonly
Acer eSettings Management-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F2C8256-2773-46C7-9ABA-3E39C24ABB51}\setup.exe" -l0x9 -removeonly
Acer GridVista-->C:\WINDOWS\UnInst32.exe GridV.UNI
Acer ScreenSaver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}\setup.exe" -l0x9 -removeonly
Activation Assistant for the 2007 Microsoft Office suites-->"C:\Documents and Settings\All Users\Application Data\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\FlashUtil10o_ActiveX.exe -maintain activex
Adobe Reader 8.1.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
AVG Free 9.0-->C:\Program Files\AVG\AVG9\setup.exe /UNINSTALL
Broadcom Gigabit Integrated Controller-->MsiExec.exe /X{D3B3B9B2-FE73-44CB-8C0A-F737D92F991B}
Business Contact Manager for Outlook 2007 SP2-->"C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Business Contact Manager for Outlook 2007 SP2-->MsiExec.exe /X{B32C4059-6E7A-41EF-AD20-56DF1872B923}
CCleaner-->"C:\Program Files\CCleaner\uninst.exe"
DiMAGE Viewer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{976EA7B1-7562-483D-88DA-4323D263B7CD}\Setup.exe" -l0x9 anything
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
ESP1400_1410 User's Guide-->C:\Program Files\EPSON\TPMANUAL\ESP1400_1410\ENG\USE_G\DOCUNINS.EXE
Google Chrome-->"C:\Program Files\Google\Chrome\Application\10.0.648.204\Installer\setup.exe" --uninstall --chrome --system-level
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_C8CBFED7F00D3A8C.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFAOR2C06_118\UIU32m.exe -U -IAcZUnM5k.inf
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows XP (KB2158563)-->"C:\WINDOWS\$NtUninstallKB2158563$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB2443685)-->"C:\WINDOWS\$NtUninstallKB2443685$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB981793)-->"C:\WINDOWS\$NtUninstallKB981793$\spuninst\spuninst.exe"
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
Intel(R) Matrix Storage Manager-->C:\WINDOWS\System32\Imsmudlg.exe
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Security Update (KB2416447)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M2416447\M2416447Uninstall.msp"
Microsoft .NET Framework 1.1 Security Update (KB979906)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M979906\M979906Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office 2000 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Professional Hybrid 2007-->MsiExec.exe /X{91120000-0031-0000-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)-->MsiExec.exe /I{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
Microsoft SQL Server 2005-->"C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\ARPWrapper.exe" /Remove
Microsoft SQL Server Native Client-->MsiExec.exe /I{BD68F46D-8A82-4664-8E68-F87C55BDEFD4}
Microsoft SQL Server Setup Support Files (English)-->MsiExec.exe /X{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
Microsoft SQL Server VSS Writer-->MsiExec.exe /I{56B4002F-671C-49F4-984C-C760FE3806B5}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Minolta DiMAGE remote camera driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{99E67091-D392-4031-AD2A-E9547F3615F8}\setup.exe" -l0x9
MSXML 6 Service Pack 2 (KB973686)-->MsiExec.exe /I{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}
NTI Backup NOW! 4.7-->"C:\Program Files\InstallShield Installation Information\{1598034D-7147-432C-8CA8-888E0632D124}\setup.exe" -removeonly
NTI Backup NOW! 4.7-->C:\Program Files\InstallShield Installation Information\{1598034D-7147-432C-8CA8-888E0632D124}\setup.exe -runfromtemp -l0x0409
NTI CD & DVD-Maker-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2} /l1033 CDM7
NTI Shadow-->"C:\Program Files\InstallShield Installation Information\{6F7EA6CA-79F4-44A0-A370-8E82BB16534A}\setup.exe" -removeonly
NTI Shadow-->C:\Program Files\InstallShield Installation Information\{6F7EA6CA-79F4-44A0-A370-8E82BB16534A}\setup.exe -runfromtemp -l0x0409
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
PropertiesPlus (Remove Only)-->C:\WINDOWS\system32\ShellExt\ppsetup.exe /uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Security Update for 2007 Microsoft Office System (KB2288621)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {5C497F0B-2061-4CC9-A61C-6B45B867354D}
Security Update for 2007 Microsoft Office System (KB2288931)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {CD769337-C8AC-46DB-A7DC-643E50089263}
Security Update for 2007 Microsoft Office System (KB2289158)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {210B16C0-CEBD-4DE9-B474-04A7E8735E16}
Security Update for 2007 Microsoft Office System (KB2344875)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {6FC5C4C1-D7AE-44C3-94B7-6424FC3E752F}
Security Update for 2007 Microsoft Office System (KB2345043)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {536FB502-775F-4494-BACE-C02CC90B7A5B}
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB976321)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {7F207DCA-3399-40CB-A968-6E5991B1421A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A8894F19-59C8-38D2-8A75-36C0CCE56A5B} /qb+ REBOOTPROMPT=""
Security Update for Microsoft Office Access 2007 (KB979440)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {1142CCEC-ACA9-484B-BA90-C3A5CA1988C5}
Security Update for Microsoft Office Access 2007 (KB979440)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {5A4E43D5-858F-49BD-BA72-8F30E1793060}
Security Update for Microsoft Office Excel 2007 (KB2345035)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {B23002DD-34EC-4988-B810-A5E2A0BF04F1}
Security Update for Microsoft Office InfoPath 2007 (KB979441)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {8CCB781A-CF6B-4FCB-B6D8-59C64DF5C6DB}
Security Update for Microsoft Office PowerPoint 2007 (KB982158)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {F5B70033-E79C-4569-90BF-BC9B4E4F3F46}
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {3DED0A62-44C8-4E00-A785-5212F297A9D9}
Security Update for Microsoft Office Publisher 2007 (KB2284697)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {3A4CDE54-2403-483D-8D9A-15E3264410DF}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Microsoft Office Word 2007 (KB2344993)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {7A5B74FA-7A92-4FC9-821A-2DD5D4E73E48}
Security Update for Windows Internet Explorer 8 (KB2183461)-->"C:\WINDOWS\ie8updates\KB2183461-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB2360131)-->"C:\WINDOWS\ie8updates\KB2360131-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB2416400)-->"C:\WINDOWS\ie8updates\KB2416400-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB2482017)-->"C:\WINDOWS\ie8updates\KB2482017-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB971961)-->"C:\WINDOWS\ie8updates\KB971961-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB981332)-->"C:\WINDOWS\ie8updates\KB981332-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB982381)-->"C:\WINDOWS\ie8updates\KB982381-IE8\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB2378111)-->"C:\WINDOWS\$NtUninstallKB2378111_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9L$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB975558)-->"C:\WINDOWS\$NtUninstallKB975558_WM8$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB978695)-->"C:\WINDOWS\$NtUninstallKB978695_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB979402)-->"C:\WINDOWS\$NtUninstallKB979402_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB979402)-->"C:\WINDOWS\$NtUninstallKB979402_WM9L$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2079403)-->"C:\WINDOWS\$NtUninstallKB2079403$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2115168)-->"C:\WINDOWS\$NtUninstallKB2115168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2121546)-->"C:\WINDOWS\$NtUninstallKB2121546$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2160329)-->"C:\WINDOWS\$NtUninstallKB2160329$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2229593)-->"C:\WINDOWS\$NtUninstallKB2229593$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2259922)-->"C:\WINDOWS\$NtUninstallKB2259922$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2279986)-->"C:\WINDOWS\$NtUninstallKB2279986$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2286198)-->"C:\WINDOWS\$NtUninstallKB2286198$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2296011)-->"C:\WINDOWS\$NtUninstallKB2296011$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2296199)-->"C:\WINDOWS\$NtUninstallKB2296199$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2347290)-->"C:\WINDOWS\$NtUninstallKB2347290$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2360937)-->"C:\WINDOWS\$NtUninstallKB2360937$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2387149)-->"C:\WINDOWS\$NtUninstallKB2387149$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2393802)-->"C:\WINDOWS\$NtUninstallKB2393802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2419632)-->"C:\WINDOWS\$NtUninstallKB2419632$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2423089)-->"C:\WINDOWS\$NtUninstallKB2423089$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2436673)-->"C:\WINDOWS\$NtUninstallKB2436673$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2440591)-->"C:\WINDOWS\$NtUninstallKB2440591$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2443105)-->"C:\WINDOWS\$NtUninstallKB2443105$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2476687)-->"C:\WINDOWS\$NtUninstallKB2476687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2478960)-->"C:\WINDOWS\$NtUninstallKB2478960$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2478971)-->"C:\WINDOWS\$NtUninstallKB2478971$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2479628)-->"C:\WINDOWS\$NtUninstallKB2479628$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2479943)-->"C:\WINDOWS\$NtUninstallKB2479943$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2481109)-->"C:\WINDOWS\$NtUninstallKB2481109$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2483185)-->"C:\WINDOWS\$NtUninstallKB2483185$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2485376)-->"C:\WINDOWS\$NtUninstallKB2485376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB2524375)-->"C:\WINDOWS\$NtUninstallKB2524375$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975561)-->"C:\WINDOWS\$NtUninstallKB975561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975562)-->"C:\WINDOWS\$NtUninstallKB975562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977816)-->"C:\WINDOWS\$NtUninstallKB977816$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978338)-->"C:\WINDOWS\$NtUninstallKB978338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978542)-->"C:\WINDOWS\$NtUninstallKB978542$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978601)-->"C:\WINDOWS\$NtUninstallKB978601$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979309)-->"C:\WINDOWS\$NtUninstallKB979309$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979482)-->"C:\WINDOWS\$NtUninstallKB979482$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979559)-->"C:\WINDOWS\$NtUninstallKB979559$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979683)-->"C:\WINDOWS\$NtUninstallKB979683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB979687)-->"C:\WINDOWS\$NtUninstallKB979687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980195)-->"C:\WINDOWS\$NtUninstallKB980195$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980218)-->"C:\WINDOWS\$NtUninstallKB980218$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980232)-->"C:\WINDOWS\$NtUninstallKB980232$\spuninst\spuninst.exe"
Security Update for Windows XP (KB980436)-->"C:\WINDOWS\$NtUninstallKB980436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981322)-->"C:\WINDOWS\$NtUninstallKB981322$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981852)-->"C:\WINDOWS\$NtUninstallKB981852$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981957)-->"C:\WINDOWS\$NtUninstallKB981957$\spuninst\spuninst.exe"
Security Update for Windows XP (KB981997)-->"C:\WINDOWS\$NtUninstallKB981997$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982132)-->"C:\WINDOWS\$NtUninstallKB982132$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982214)-->"C:\WINDOWS\$NtUninstallKB982214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982665)-->"C:\WINDOWS\$NtUninstallKB982665$\spuninst\spuninst.exe"
Security Update for Windows XP (KB982802)-->"C:\WINDOWS\$NtUninstallKB982802$\spuninst\spuninst.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Texas Instruments PCIxx21/x515/xx12 drivers.-->C:\Program Files\InstallShield Installation Information\{BE1826A9-7EEE-492A-B3BC-DEF3DFAE37EE}\setup.exe -runfromtemp -l0x0409
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office Outlook 2007 (KB2412171)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {752A0B7C-BD24-4362-AC86-AB63FEE6F46F}
Update for Outlook 2007 Junk Email Filter (KB2508979)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {D2137BBA-250B-4548-BC1C-19E5009893D7}
Update for Windows Internet Explorer 8 (KB976662)-->"C:\WINDOWS\ie8updates\KB976662-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB980182)-->"C:\WINDOWS\ie8updates\KB980182-IE8\spuninst\spuninst.exe"
Update for Windows Internet Explorer 8 (KB980302)-->"C:\WINDOWS\ie8updates\KB980302-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB2141007)-->"C:\WINDOWS\$NtUninstallKB2141007$\spuninst\spuninst.exe"
Update for Windows XP (KB2345886)-->"C:\WINDOWS\$NtUninstallKB2345886$\spuninst\spuninst.exe"
Update for Windows XP (KB2467659)-->"C:\WINDOWS\$NtUninstallKB2467659$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971029)-->"C:\WINDOWS\$NtUninstallKB971029$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Update for Windows XP (KB980182)-->"C:\WINDOWS\$NtUninstallKB980182$\spuninst\spuninst.exe"
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Hosts File======

127.0.0.1 localhost
127.0.0.1 fr.a2dfp.net
127.0.0.1 m.fr.a2dfp.net
127.0.0.1 ad.a8.net
127.0.0.1 asy.a8ww.net
127.0.0.1 abcstats.com
127.0.0.1 a.abv.bg
127.0.0.1 adserver.abv.bg
127.0.0.1 adv.abv.bg
127.0.0.1 bimg.abv.bg

======Security center information======

AV: Internet Security Suite
AV: AVG Anti-Virus Free
FW: Internet Security Suite

======System event log======

Computer Name: REBECCASLAPTOP
Event Code: 4
Message: Broadcom NetLink (TM) Gigabit Ethernet: The network link is down. Check to make sure the network cable is properly connected.

Record Number: 17199
Source Name: b57w2k
Time Written: 20110310141124.000000+000
Event Type: warning
User:

Computer Name: REBECCASLAPTOP
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0017C40E1787. The following
error occurred:
The operation was canceled by the user.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 17197
Source Name: Dhcp
Time Written: 20110310141116.000000+000
Event Type: warning
User:

Computer Name: REBECCASLAPTOP
Event Code: 4199
Message: The system detected an address conflict for IP address 192.168.0.2 with the system
having network hardware address 00:25:4B:5F:F3:D9. Network operations on this system may
be disrupted as a result.

Record Number: 17181
Source Name: Tcpip
Time Written: 20110309184030.000000+000
Event Type: error
User:

Computer Name: REBECCASLAPTOP
Event Code: 4199
Message: The system detected an address conflict for IP address 192.168.0.2 with the system
having network hardware address 00:25:4B:5F:F3:D9. Network operations on this system may
be disrupted as a result.

Record Number: 17179
Source Name: Tcpip
Time Written: 20110309184030.000000+000
Event Type: error
User:

Computer Name: REBECCASLAPTOP
Event Code: 4199
Message: The system detected an address conflict for IP address 192.168.0.2 with the system
having network hardware address 00:25:4B:5F:F3:D9. Network operations on this system may
be disrupted as a result.

Record Number: 17177
Source Name: Tcpip
Time Written: 20110309184030.000000+000
Event Type: error
User:

=====Application event log=====

Computer Name: REBECCASLAPTOP
Event Code: 1517
Message: Windows saved user REBECCASLAPTOP\Becci registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 9286
Source Name: Userenv
Time Written: 20110214182829.000000+000
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: REBECCASLAPTOP
Event Code: 4356
Message: The COM+ Event System failed to create an instance of the subscriber partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{58FC39EB-9DBD-4EA7-B7B4-9404CC6ACFAB}. CoGetObject returned HRESULT 8000401A.
Record Number: 9280
Source Name: EventSystem
Time Written: 20110214182057.000000+000
Event Type: warning
User:

Computer Name: REBECCASLAPTOP
Event Code: 1517
Message: Windows saved user REBECCASLAPTOP\Becci registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 9271
Source Name: Userenv
Time Written: 20110214181303.000000+000
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: REBECCASLAPTOP
Event Code: 4356
Message: The COM+ Event System failed to create an instance of the subscriber partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{58FC39EB-9DBD-4EA7-B7B4-9404CC6ACFAB}. CoGetObject returned HRESULT 8000401A.
Record Number: 9255
Source Name: EventSystem
Time Written: 20110214090019.000000+000
Event Type: warning
User:

Computer Name: REBECCASLAPTOP
Event Code: 1517
Message: Windows saved user REBECCASLAPTOP\Becci registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 9246
Source Name: Userenv
Time Written: 20110213171814.000000+000
Event Type: warning
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 22 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=1601
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------


LOG...............................


Logfile of random's system information tool 1.08 (written by random/random)
Run by [removed] at 2011-04-10 17:56:31
Microsoft Windows XP Professional Service Pack 3
System drive C: has 21 GB (61%) free of 35 GB
Total RAM: 1014 MB (38% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:56:40, on 10/04/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\Becci\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Becci\Desktop\RSIT.exe
C:\Program Files\trend micro\Becci.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: eLock Service (eLockService) - - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 9605 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG9\avgssie.dll [2010-11-24 1623392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll [2010-10-06 2475336]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2011-03-09 298160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll [2011-03-09 848952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - Acer eDataSecurity Management - C:\WINDOWS\system32\eDStoolbar.dll [2007-05-28 106496]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll [2010-10-06 2475336]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2011-03-09 298160]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Preload"=C:\Windows\RUNXMLPL.exe [2007-04-21 20480]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2007-03-21 174872]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2011-04-06 761945]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-05-29 16132608]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-04 69632]
"AzMixerSel"=C:\Program Files\Realtek\InstallShield\AzMixerSel.exe [2005-06-12 53248]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2007-03-08 40048]
"IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2004-08-05 208952]
"MSPY2002"=C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2004-08-05 59392]
"PHIME2002ASync"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-05 455168]
"PHIME2002A"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-05 455168]
"RemoteControl"=C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [2007-01-08 68640]
"LanguageShortcut"=C:\Program Files\CyberLink\PowerDVD\Language\Language.exe [2007-01-08 52256]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-06-13 142104]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-06-13 162584]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-06-13 138008]
"Acer ePresentation HPD"=C:\Acer\Empowering Technology\ePresentation\ePresentation.exe [2007-03-02 208896]
"ePower_DMC"=C:\Acer\Empowering Technology\ePower\ePower_DMC.exe [2007-07-04 475136]
"Boot"=C:\Acer\Empowering Technology\ePower\Boot.exe [2006-03-15 579584]
"eLockMonitor"=C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe []
"eDataSecurity Loader"=C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe [2007-05-28 342528]
"eRecoveryService"=C:\Acer\Empowering Technology\eRecovery\eRAgent.exe [2007-07-11 421888]
"AVG9_TRAY"=C:\PROGRA~1\AVG\AVG9\avgtray.exe [2011-03-14 2071904]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2010-09-28 421888]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-14 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2010-08-08 39408]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Acer Empowering Technology.lnk - C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2010-07-28 12536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2007-06-05 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
UPnPMonitor - {e57ce738-33e8-4c51-8354-bb4de9d215d1} - C:\WINDOWS\system32\upnpui.dll [2008-04-14 239616]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"notification packages"=scecli
scecli

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
"DisallowRun"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe:*:Enabled:CyberLink PowerDVD"
"C:\Program Files\AVG\AVG9\avgemc.exe"="C:\Program Files\AVG\AVG9\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG9\avgupd.exe"="C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG9\avgnsx.exe"="C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Documents and Settings\All Users\Application Data\fb64b4\ISfb6_289.exe"="C:\Documents and Settings\All Users\Application Data\fb64b4\ISfb6_289.exe:*:Enabled:Internet Security Suite"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2011-04-10 17:56:32 ----D---- C:\Program Files\trend micro
2011-04-10 17:56:31 ----D---- C:\rsit
2011-04-10 17:33:23 ----D---- C:\_OTM
2011-04-10 17:14:29 ----D---- C:\Program Files\ERUNT
2011-04-10 16:34:01 ----D---- C:\WINDOWS\system32\NtmsData
2011-04-10 12:15:35 ----ASH---- C:\hiberfil.sys
2011-04-09 23:28:03 ----A---- C:\WINDOWS\ntbtlog.txt
2011-03-24 22:05:03 ----HDC---- C:\WINDOWS\$NtUninstallKB2524375$
2011-03-16 19:30:04 ----HDC---- C:\WINDOWS\$NtUninstallKB971029$
2011-03-14 17:31:19 ----HD---- C:\Documents and Settings\All Users\Application Data\Common Files

======List of files/folders modified in the last 1 months======

2011-04-10 17:56:32 ----D---- C:\Program Files
2011-04-10 17:54:45 ----D---- C:\WINDOWS\Prefetch
2011-04-10 17:43:21 ----D---- C:\WINDOWS\system32\drivers\etc
2011-04-10 17:40:05 ----D---- C:\WINDOWS\Temp
2011-04-10 17:39:55 ----A---- C:\WINDOWS\ModemLog_HDAUDIO Soft Data Fax Modem with SmartCP.txt
2011-04-10 17:39:51 ----D---- C:\WINDOWS
2011-04-10 17:38:11 ----A---- C:\WINDOWS\SchedLgU.Txt
2011-04-10 17:33:33 ----SHD---- C:\System Volume Information
2011-04-10 17:33:33 ----D---- C:\WINDOWS\system32\Restore
2011-04-10 17:19:00 ----D---- C:\WINDOWS\system32
2011-04-10 16:39:48 ----D---- C:\WINDOWS\repair
2011-04-10 16:39:44 ----D---- C:\WINDOWS\Registration
2011-04-10 16:38:42 ----D---- C:\WINDOWS\system32\CatRoot2
2011-04-10 12:22:26 ----D---- C:\WINDOWS\system32\drivers\Avg
2011-04-10 12:19:44 ----SHD---- C:\WINDOWS\Installer
2011-04-10 01:29:31 ----D---- C:\WINDOWS\system32\Com
2011-04-10 01:20:35 ----D---- C:\WINDOWS\system32\drivers
2011-04-10 01:20:04 ----HD---- C:\WINDOWS\inf
2011-04-10 01:20:04 ----D---- C:\WINDOWS\system32\ShellExt
2011-04-09 23:15:52 ----D---- C:\WINDOWS\Debug
2011-04-09 22:44:26 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2011-04-09 11:16:26 ----D---- C:\WINDOWS\system32\CatRoot
2011-04-09 10:50:39 ----D---- C:\Program Files\Yahoo!
2011-04-07 17:19:27 ----D---- C:\WINDOWS\network diagnostic
2011-04-06 17:41:12 ----D---- C:\Documents and Settings\All Users\Application Data\avg9
2011-03-27 20:23:15 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2011-03-24 22:04:56 ----HD---- C:\WINDOWS\$hf_mig$
2011-03-23 17:34:52 ----SD---- C:\Documents and Settings\Becci\Application Data\Microsoft
2011-03-16 19:30:05 ----RSHD---- C:\WINDOWS\system32\dllcache

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
R0 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
R0 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
R0 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
R0 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
R0 gagp30kx;Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms; C:\WINDOWS\system32\DRIVERS\gagp30kx.sys [2008-04-13 46464]
R0 iaStor;Intel AHCI Controller; C:\WINDOWS\system32\DRIVERS\iaStor.sys [2007-03-21 304920]
R0 ohci1394;Texas Instruments OHCI Compliant IEEE 1394 Host Controller; C:\WINDOWS\system32\DRIVERS\ohci1394.sys [2008-04-13 61696]
R0 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
R0 UBHelper;UBHelper; C:\WINDOWS\system32\drivers\UBHelper.sys [2006-08-29 13952]
R0 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2010-07-28 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2010-06-10 29584]
R1 AvgTdiX;AVG Free Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2010-07-28 243024]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R2 int15;int15; \??\C:\WINDOWS\system32\drivers\int15.sys []
R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2008-04-13 88192]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 tvicport;tvicport; \??\C:\WINDOWS\system32\drivers\tvicport.sys []
R2 zntport;zntport; \??\C:\WINDOWS\system32\drivers\zntport.sys []
R3 AR5211;Atheros Wireless Network Adapter Service; C:\WINDOWS\system32\DRIVERS\ar5211.sys [2007-05-02 546976]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 b57w2k;Broadcom NetXtreme Gigabit Ethernet; C:\WINDOWS\system32\DRIVERS\b57xp32.sys [2007-02-16 160256]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2006-12-22 988800]
R3 HSFHWAZL;HSFHWAZL; C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys [2006-12-22 209664]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-06-05 5761728]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-05-31 4424192]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 NSCIRDA;NSC Infrared Device Driver; C:\WINDOWS\system32\DRIVERS\nscirda.sys [2008-04-13 28672]
R3 NTIDrvr;Upper Class Filter Driver; C:\WINDOWS\system32\DRIVERS\NTIDrvr.sys [2007-08-07 6144]
R3 psdfilter;psdfilter; \??\C:\WINDOWS\system32\Drivers\psdfilter.sys []
R3 psdvdisk;psdvdisk; \??\C:\WINDOWS\system32\Drivers\psdvdisk.sys []
R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\system32\DRIVERS\SynTP.sys [2005-12-17 191936]
R3 tifm21;tifm21; C:\WINDOWS\system32\drivers\tifm21.sys [2007-05-02 290816]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2006-12-22 730112]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 FETNDIS;VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\fetnd5.sys [2001-08-17 27165]
S3 int15.sys;int15.sys; \??\C:\Acer\Empowering Technology\eRecovery\int15.sys []
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 usbvideo;USB Video Device (WDM); C:\WINDOWS\System32\Drivers\usbvideo.sys [2008-04-13 121984]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg9emc;AVG Free E-mail Scanner; C:\Program Files\AVG\AVG9\avgemc.exe [2010-07-28 921952]
R2 avg9wd;AVG Free WatchDog; C:\Program Files\AVG\AVG9\avgwdsvc.exe [2010-07-28 308136]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service; C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2009-02-20 30312]
R2 eLockService;eLock Service; C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe [2007-03-01 24576]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2007-03-21 355096]
R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2007-01-09 171040]
R2 SQLWriter;SQL Server VSS Writer; C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe [2008-11-24 87904]
S2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-14 267776]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2010-08-08 135664]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service; C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe [2010-10-06 517448]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-08-08 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ); C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2006-04-14 28933976]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S4 MSSQLServerADHelper;SQL Server Active Directory Helper; C:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe [2005-10-14 45272]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]
S4 SQLBrowser;SQL Server Browser; C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe [2006-04-14 240416]

-----------------EOF-----------------
Cypher
April 10, 2011, 5:13 PM UTC
Hi jkpenfold.
Do you still recommend I remove AVG, run the combo fix and install AVIRA?

Yes i still need you to run ComboFix, we need to be sure your computer is clean.
Post the ComboFix.txt log in your next reply.
jkpenfold
April 10, 2011, 5:36 PM UTC
Hi, here is the log file. Thanks for all your help today, you've been awesome!

ComboFix 11-04-09.01 - Becci 10/04/2011 18:30:08.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.577 [GMT 1:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\fb64b4
c:\documents and settings\All Users\Application Data\fb64b4\447.mof
c:\documents and settings\All Users\Application Data\fb64b4\7511cc730314bf3c076812f93be6bfc9.ocx
c:\documents and settings\All Users\Application Data\fb64b4\BackUp\Acer Empowering Technology.lnk
c:\documents and settings\All Users\Application Data\fb64b4\BackUp\Microsoft Office.lnk
c:\documents and settings\All Users\Application Data\fb64b4\ISS.ico
c:\documents and settings\All Users\Application Data\fb64b4\rnjksb6skcg8z6n.dll
c:\documents and settings\Becci\Application Data\Internet Security Suite
c:\documents and settings\Becci\Application Data\Internet Security Suite\Instructions.ini
.
.
((((((((((((((((((((((((( Files Created from 2011-03-10 to 2011-04-10 )))))))))))))))))))))))))))))))
.
.
2011-04-10 16:56 . 2011-04-10 16:56 -------- d-----w- c:\program files\trend micro
2011-04-10 16:56 . 2011-04-10 16:56 -------- d-----w- C:\rsit
2011-04-10 16:33 . 2011-04-10 16:33 -------- d-----w- C:\_OTM
2011-04-10 16:14 . 2011-04-10 16:14 -------- d-----w- c:\program files\ERUNT
2011-04-10 15:34 . 2011-04-10 15:34 -------- d-----w- c:\windows\system32\NtmsData
2011-04-09 09:52 . 2011-04-09 09:52 -------- d-sh--w- c:\documents and settings\Becci\IECompatCache
2011-03-14 16:31 . 2011-03-14 16:31 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2010-05-25 06:39 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-09 13:53 . 2010-05-25 06:39 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58 . 2010-05-25 06:39 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2010-05-25 06:39 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2010-05-25 06:38 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-08-08 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Preload"="c:\windows\RUNXMLPL.exe" [2007-04-21 20480]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-04-06 761945]
"RTHDCPL"="RTHDCPL.EXE" [2007-05-28 16132608]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-06-12 53248]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-03-08 40048]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-05 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-05 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-05 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-05 455168]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-08 68640]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-08 52256]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-13 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-13 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-13 138008]
"Acer ePresentation HPD"="c:\acer\Empowering Technology\ePresentation\ePresentation.exe" [2007-03-02 208896]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2007-07-04 475136]
"Boot"="c:\acer\Empowering Technology\ePower\Boot.exe" [2006-03-15 579584]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-05-28 342528]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2007-07-11 421888]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-28 421888]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2008-7-2 45056]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
.
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [08/08/2010 14:39 135664]
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-08 13:39]
.
2011-04-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-08 13:39]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.msn.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM-Run-eLockMonitor - c:\acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
Notify-avgrsstarter - (no file)
AddRemove-GridVista - c:\windows\UnInst32.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-10 18:33
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-04-10 18:34:40
ComboFix-quarantined-files.txt 2011-04-10 17:34
.
Pre-Run: 22,906,548,224 bytes free
Post-Run: 22,872,293,376 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 0A36513E6CDCD1E3FAD7B7DEDE00D640
Cypher
April 10, 2011, 5:43 PM UTC
Hi jkpenfold.
Thanks for all your help today

You're most welcome.
I need to check something out so please do the following.

SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :reg
    
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options /sub

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
jkpenfold
April 10, 2011, 6:56 PM UTC
SystemLook 04.09.10 by jpshortstuff
Log created at 19:55 on 10/04/2011 by Becci
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
(No values found)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\apitrap.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ASSTE.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AVSTE.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Cleanup.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cqw32.exe]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 90 04 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 00 00 07 00 0b 00 00 00 00 00 07 00 0b 00 00 00 3f 00 00 00 02 00 00 00 04 00 01 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 44 00 00 00 01 00 56 00 61 00 72 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 00 00 24 00 04 00 00 00 54 00 72 00 61 00 6e 00 73 00 6c 00 61 00 74 00 69 00 6f 00 6e 00 00 00 00 00 09 04 e4 04 f0 03 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 cc 03 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 45 00 34 00 00 00 4a 00 19 00 01 00 43 00 6f 00 6d 00 6d 00 65 00 6e 00 74 00 73 00 00 00 43 00 72 00 79 00 73 00 74 00 61 00 6c 00 20 00 53 00 51 00 4c 00 20 00 44 00 65 00 73 00 69 00 67 00 6e 00 65 00 72 00 20 00 37 00 2e 00 30 00 00 00 00 00 88 00 34 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 53 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\divx.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\divxdec.ax]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DJSMAR00.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DRMINST.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\enc98.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\EncodeDivXExt.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\EncryptPatchVer.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\front.exe]
"ApplicationGoo"=54 09 00 00 54 02 00 00 00 02 00 00 8c 03 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 02 00 a8 11 2e 04 00 00 02 00 a8 11 2e 04 00 00 3f 00 00 00 20 00 00 00 04 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ec 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 c8 02 00 00 01 00 30 00 30 00 30 00 30 00 30 00 34 00 62 00 30 00 00 00 38 00 10 00 01 00 43 00 6f 00 6d 00 6d 00 65 00 6e 00 74 00 73 00 00 00 4f 00 72 00 69 00 67 00 6e 00 61 00 6c 00 20 00 56 00 65 00 72 00 73 00 69 00 6f 00 6e 00 00 00 42 00 11 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 53 00 41 00 50 00 20 00 41 00 47 00 2c 00 20 00 57 00 61 00 6c 00 6c 00 64 00 6f 00 72 00 66 00 00 00 00 00 5a 00 19 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 53 00 41 00 50 00 20 00 46 00 72 00 6f (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\fullsoft.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GBROWSER.DLL]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\htmlmarq.ocx]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\htmlmm.ocx]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe]
"ApplicationGoo"=58 02 00 00 54 02 00 00 00 02 00 00 6c 07 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 05 00 05 00 07 00 a8 07 05 00 05 00 07 00 a8 07 3f 00 00 00 00 00 00 00 04 00 04 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 cc 06 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 54 03 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 42 00 30 00 00 00 18 00 00 00 01 00 43 00 6f 00 6d 00 6d 00 65 00 6e 00 74 00 73 00 00 00 4c 00 16 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 4d 00 69 00 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 20 00 43 00 6f 00 72 00 70 00 6f 00 72 00 61 00 74 00 69 00 6f 00 6e 00 00 00 68 00 20 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 4d 00 69 00 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 20 00 45 00 78 00 63 00 68 00 61 00 6e 00 67 00 65 00 20 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ishscan.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ISSTE.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\javai.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\jvm.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\jvm_g.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\main123w.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mngreg32.exe]
"ApplicationGoo"=58 02 00 00 54 02 00 00 00 02 00 00 44 02 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 01 00 01 00 0c 00 00 00 01 00 01 00 0c 00 00 00 00 00 00 00 00 00 00 00 04 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 44 00 00 00 00 00 56 00 61 00 72 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 00 00 24 00 04 00 00 00 54 00 72 00 61 00 6e 00 73 00 6c 00 61 00 74 00 69 00 6f 00 6e 00 00 00 00 00 09 04 b0 04 a4 01 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 80 01 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 42 00 30 00 00 00 40 00 20 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 44 00 65 00 4c 00 6f 00 72 00 6d 00 65 00 20 00 4d 00 61 00 70 00 70 00 69 00 6e 00 67 00 00 00 44 00 22 00 01 00 50 00 72 00 6f 00 64 00 75 00 63 00 74 00 4e 00 61 00 6d 00 65 00 00 00 00 00 52 00 65 00 67 00 20 00 28 00 44 00 4c (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msci_uno.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mscoree.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mscorsvr.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mscorwks.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msjava.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mso.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NAVOPTRF.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NeVideoFX.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NPMLIC.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\NSWSTE.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\photohse.EXE]
"GlobalFlag"="0x00200000"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PMSTE.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ppw32hlp.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\printhse.EXE]
"GlobalFlag"="0x00200000"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\prwin8.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ps80.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\psdmt.exe]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 b4 02 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 35 00 07 00 00 00 00 00 35 00 07 00 00 00 00 00 3f 00 00 00 00 00 00 00 04 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 12 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 ee 01 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 62 00 30 00 00 00 42 00 11 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 50 00 65 00 6f 00 70 00 6c 00 65 00 53 00 6f 00 66 00 74 00 2c 00 20 00 49 00 6e 00 63 00 2e 00 00 00 00 00 28 00 00 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 2a 00 05 00 01 00 46 00 69 00 6c 00 65 00 56 00 65 00 72 00 73 00 69 00 6f 00 6e 00 00 00 00 00 37 00 2e 00 35 00 33 00 00 00 00 00 9c 00 3c 00 01 00 4c 00 65 00 67 00 61 00 6c 00 43 00 6f 00 70 00 79 00 72 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qfinder.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qpw.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\salwrap.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup.exe]
"ApplicationGoo"=00 07 00 00 54 02 00 00 00 02 00 00 84 07 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 05 00 05 00 07 00 a8 07 05 00 05 00 07 00 a8 07 3f 00 00 00 00 00 00 00 04 00 04 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 e4 06 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 60 03 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 42 00 30 00 00 00 18 00 00 00 01 00 43 00 6f 00 6d 00 6d 00 65 00 6e 00 74 00 73 00 00 00 4c 00 16 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 4d 00 69 00 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 20 00 43 00 6f 00 72 00 70 00 6f 00 72 00 61 00 74 00 69 00 6f 00 6e 00 00 00 68 00 20 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 4d 00 69 00 63 00 72 00 6f 00 73 00 6f 00 66 00 74 00 20 00 45 00 78 00 63 00 68 00 61 00 6e 00 67 00 65 00 20 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup32.dll]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 04 03 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 1c 00 08 00 00 00 00 00 00 00 08 00 00 00 00 00 3f 00 00 00 00 00 00 00 04 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 40 02 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 62 00 30 00 00 00 44 00 12 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 43 00 6f 00 72 00 65 00 6c 00 20 00 43 00 6f 00 72 00 70 00 6f 00 72 00 61 00 74 00 69 00 6f 00 6e 00 00 00 4e 00 13 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 43 00 6f 00 72 00 65 00 6c 00 20 00 53 00 65 00 74 00 75 00 70 00 20 00 57 00 69 00 7a 00 61 00 72 00 64 00 00 00 00 00 2c 00 06 00 01 00 46 00 69 00 6c 00 65 00 56 00 65 00 72 00 73 00 69 00 6f 00 6e 00 00 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\sevinst.exe]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 38 03 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 02 00 0a 00 01 00 0a 00 02 00 0a 00 01 00 0a 00 00 00 00 00 00 00 00 00 04 00 01 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 98 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 74 02 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 45 00 34 00 00 00 4a 00 15 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 53 00 79 00 6d 00 61 00 6e 00 74 00 65 00 63 00 20 00 43 00 6f 00 72 00 70 00 6f 00 72 00 61 00 74 00 69 00 6f 00 6e 00 00 00 00 00 60 00 1c 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 53 00 79 00 6d 00 61 00 6e 00 74 00 65 00 63 00 20 00 53 00 79 00 6d 00 65 00 76 00 65 00 6e 00 74 00 20 00 49 00 6e 00 73 00 74 00 61 00 6c 00 6c 00 65 00 72 00 00 00 34 00 0a 00 01 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\symlcnet.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tcore_ebook.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\TFDTCTT8.DLL]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ua80.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\udtapi.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ums.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vb40032.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vbe6.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wpwin8.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xlmlEN.dll]
"CheckAppHelp"= 0x0000000001 (1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xwsetup.EXE]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 7c 03 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 00 00 01 00 09 00 26 00 00 00 01 00 09 00 26 00 3f 00 00 00 00 00 00 00 04 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 dc 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 b8 02 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 62 00 30 00 00 00 66 00 27 00 01 00 43 00 6f 00 6d 00 6d 00 65 00 6e 00 74 00 73 00 00 00 42 00 75 00 73 00 69 00 6e 00 65 00 73 00 73 00 20 00 49 00 6e 00 74 00 65 00 6c 00 6c 00 69 00 67 00 65 00 6e 00 63 00 65 00 20 00 6f 00 6e 00 20 00 45 00 76 00 65 00 72 00 79 00 20 00 44 00 65 00 73 00 6b 00 74 00 6f 00 70 00 00 00 00 00 48 00 14 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 43 00 6f 00 67 00 6e 00 6f 00 73 00 20 00 49 00 6e 00 63 00 6f 00 72 00 70 00 6f 00 72 00 61 00 74 00 65 00 64 00 00 00 60 (REG_BINARY)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path]
"Debugger"="ntsd -d"
"GlobalFlag"="0x000010F0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_INSTPGM.EXE]
"ApplicationGoo"=14 02 00 00 10 02 00 00 00 02 00 00 a4 02 34 00 00 00 56 00 53 00 5f 00 56 00 45 00 52 00 53 00 49 00 4f 00 4e 00 5f 00 49 00 4e 00 46 00 4f 00 00 00 00 00 bd 04 ef fe 00 00 01 00 00 00 01 00 01 00 00 00 00 00 01 00 01 00 00 00 3f 00 00 00 00 00 00 00 01 00 01 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 04 02 00 00 01 00 53 00 74 00 72 00 69 00 6e 00 67 00 46 00 69 00 6c 00 65 00 49 00 6e 00 66 00 6f 00 00 00 e0 01 00 00 01 00 30 00 34 00 30 00 39 00 30 00 34 00 45 00 34 00 00 00 20 00 00 00 01 00 43 00 6f 00 6d 00 70 00 61 00 6e 00 79 00 4e 00 61 00 6d 00 65 00 00 00 00 00 58 00 18 00 01 00 46 00 69 00 6c 00 65 00 44 00 65 00 73 00 63 00 72 00 69 00 70 00 74 00 69 00 6f 00 6e 00 00 00 00 00 49 00 4e 00 53 00 54 00 41 00 4c 00 4c 00 20 00 4d 00 46 00 43 00 20 00 41 00 70 00 70 00 6c 00 69 00 63 00 61 00 74 00 69 00 6f 00 6e 00 00 00 30 00 08 00 01 00 46 00 69 00 6c 00 65 00 56 00 65 00 72 00 73 00 69 00 6f 00 6e 00 00 00 00 00 31 00 2e 00 30 00 2e 00 30 00 30 00 31 00 00 00 30 00 08 00 01 00 49 00 6e (REG_BINARY)


-= EOF =-
Cypher
April 11, 2011, 8:50 AM UTC
Hi jkpenfold.
How is your computer running now any problems?
We have a couple of updates to do then i need you to run one more scan for me.

Java SE Runtime Environment (JRE).

Please download from HERE
  • Find Java SE Runtime Environment (JRE) 6 Update 24.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)


Next.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.0.1).
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)


Next.

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista or Windows 7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • First please Disable any Antivirus you have active, as shown in This topic.
  • Note: Don't forget to re-enable it after the scan.
  • Next hold down Control then click on the following link to open a new window to ESET online scannner
  • Then click on:
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on:
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:

    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

  • Now click on:
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on:
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.



Logs/Information to Post in your Next Reply

  • ESET log.
  • Please give me an update on how your computer is performing.
jkpenfold
April 11, 2011, 9:14 PM UTC
It's taking a while to run the scanner, I should have the log in the morning. (I'm in the UK).
Would you recommend not using AVG? I noticed it's been causing a few problems on other PC's.
Is Avira a more stable software?