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Malware has taken over computer

Unread postby kaypo » April 5th, 2011, 6:14 pm

I have a program scanning my computer stating it is MS anti-spyware program. The program has changed my desktop picture, will not allow me to run malwarebytes, Avira, Hijac or any other program. When I log onto the internet it immediately freezes the screen. I am unable to navigate with the mouse or the keyboard. I was able to run malwarebytes and Avira in safemode. Both programs stated all trojans and so forth had been removed. However when I rebooted the computer the program was yet there. Please help.
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Re: Malware has taken over computer

Unread postby NonSuch » April 6th, 2011, 3:22 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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