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Firefox redirecting new links

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Firefox redirecting new links

Unread postby kuboa » March 28th, 2011, 7:49 pm

PROBLEM: Firefox redirects URLS opened via a right-click and "open new tab", and also opens new tabs spontaneously.

ADDITIONAL INFORMATION: Internet Explorer, almost never opened, has not done this. Process Explorer indicates that one instance of svchost.exe takes up an inordinate amount of memory-- I have not been able to tell exactly what service is responsible, but I can End Task on it, with no obvious consequence for browsing (no service is obviously masquerading as legitimate, as I have seen before). AVG Anti-Virus has indicated that it has found and quarantined at least one trojan, so presumably they are not in effect. Finally, Browser Hijack Retaliator periodically indicates (on the Browser Extension tab of its IE Plus page) that an extra toolbar is operative with a CLSID of DFB852A3-47F8-48C4-A200-58CAB36FD2A2, a search on which did turn up potential clues. I delete the toolbar when I find it, as no other details are provided. I notice no unintended consequences when I do so.

STEPS TAKEN: I have installed, updated, and run the following anti-malware programs, to no apparent effect: Spybot S&D, Ad-Aware, PrevX, Hijack This, Browser Hijack Retaliator, AVG Anti-Virus. They remain installed for further logging and testing at your request.

Thank you!

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Re: Firefox redirecting new links

Unread postby NonSuch » March 28th, 2011, 8:07 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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