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malware pop ups Registry Mechanic- please help

15 min read

This thread's last reply is from March 23, 2011, 12:35 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi There - I continue to get an annoying pop up that claims to be malware removal. When I close it it goes away, but it still pops up every once in a while. The pop up is called PC Tools Registery Mechanic.

See below for my scan.

Any help would be greatly appreciated

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by [removed] at 19:09:06.39 on Sat 19/03/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.61.1033.18.2939.1267 [GMT 11:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Ana M\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0KZLUHP4\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
StartupFolder: c:\users\anam~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/produ ... wsdc32.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/200 ... ader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/ph ... den-au.cab
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GoogleDesktopNetwork3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1205000.07d\symds.sys [2011-1-8 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1205000.07d\symefa.sys [2011-1-8 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-13 800376]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20110317.002\IDSvix86.sys [2011-3-18 353912]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2009-10-9 20384]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys [2011-1-8 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys [2011-1-8 330360]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.5.0.125\ccsvchst.exe [2011-1-8 130000]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-3-16 583640]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-12 102448]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-7-15 7168]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca562719966b7a;Google Update Service (gupdate1ca562719966b7a);c:\program files\google\update\GoogleUpdate.exe [2009-10-26 133104]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-12-11 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-10-9 30192]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2009-10-9 954368]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-03-19 00:25:25 -------- d-----w- c:\users\anam~1\appdata\local\{E91090F2-E63E-471F-870B-0CC38182FF53}
2011-03-18 09:15:38 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{e245f818-e725-4cd4-a1fd-01231b653214}\mpengine.dll
2011-03-18 09:09:05 -------- d-----w- c:\users\anam~1\appdata\local\{32BBB7CD-8845-44C1-B78F-0F82A557BE34}
2011-03-17 08:03:25 -------- d-----w- c:\users\anam~1\appdata\local\{6AEB5DD4-B3FE-45BD-9BCD-55EA4BC8B523}
2011-03-16 00:06:23 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2011-03-16 00:06:23 658432 ----a-w- c:\windows\system32\MSCOMCT2.OCX
2011-03-16 00:06:23 506368 ----a-w- c:\windows\system32\msxml.dll
2011-03-16 00:06:23 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
2011-03-16 00:06:23 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2011-03-16 00:06:23 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2011-03-16 00:06:20 -------- d-----w- c:\program files\common files\PC Tools
2011-03-16 00:01:29 -------- d-----w- c:\users\anam~1\appdata\local\{D3B50B62-266B-455F-A94C-9E9C627085FD}
2011-03-15 11:22:42 -------- d-----w- c:\windows\system32\Adobe
2011-03-15 10:12:18 -------- d-----w- c:\users\anam~1\appdata\local\{FEB52B14-1E66-478D-AFCC-D9C87A53D882}
2011-03-14 03:48:12 209608 ----a-w- c:\windows\system32\tabctl32.ocx
2011-03-14 03:48:09 -------- d-----w- c:\program files\RKET
2011-03-14 02:43:52 -------- d-----w- c:\users\anam~1\appdata\local\{F68D7056-A121-413E-BE2C-A69DD17103CB}
2011-03-14 02:43:37 -------- d-----w- c:\users\ana m\Tracing
2011-03-14 02:38:45 -------- d-----w- c:\windows\en
2011-03-14 02:37:38 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2011-03-14 00:20:42 -------- d-----w- c:\users\anam~1\appdata\local\{199AF6BF-A591-4802-AEDF-AE3C9B466135}
2011-03-11 02:29:22 -------- d-----w- c:\users\anam~1\appdata\local\{EF2A7C63-18BB-4BFB-8A98-6234DCC9783C}
2011-03-10 06:01:56 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-10 06:01:56 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-10 06:01:56 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-10 06:01:56 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-10 06:01:54 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-10 06:01:54 2067968 ----a-w- c:\windows\system32\mstscax.dll
2011-03-10 05:58:40 -------- d-----w- c:\users\anam~1\appdata\local\{3CF8FD5D-1EB3-4CF3-B12C-1AE2DCD03907}
2011-03-09 01:34:09 -------- d-----w- c:\users\anam~1\appdata\local\{C2BD8150-94A5-4311-ADE0-F5251E6B691B}
2011-03-08 09:03:21 -------- d-----w- c:\users\anam~1\appdata\local\{9DC3C511-08AB-4524-AB8E-DDA9344D10E5}
2011-03-07 10:33:27 -------- d-----w- c:\users\anam~1\appdata\local\{69AA9A7C-6216-4DA0-A7EA-322C85503223}
2011-03-06 10:34:59 -------- d-----w- c:\users\anam~1\appdata\local\{47DB4E53-26CD-47A3-8943-48A33575ABEA}
2011-03-05 21:43:59 -------- d-----w- c:\users\anam~1\appdata\local\{5A3F82CA-D9BD-4EBA-A645-5E4AAC1C40ED}
2011-03-05 09:34:36 -------- d-----w- c:\users\anam~1\appdata\local\{E713D953-E403-4D44-BB7A-03D8E6371846}
2011-03-04 07:58:05 -------- d-----w- c:\users\anam~1\appdata\local\{26C84D00-28AD-4B7E-8AC4-9D758A7C9055}
2011-03-03 06:06:43 -------- d-----w- c:\users\anam~1\appdata\local\{C4B4F0B9-3D78-4D44-A814-7B4328E904A6}
2011-03-02 07:30:25 -------- d-----w- c:\users\anam~1\appdata\local\{980557A1-F1BF-446F-B501-95DAAA6ADE26}
2011-03-01 04:39:09 -------- d-----w- c:\users\anam~1\appdata\local\{687E6D6C-063F-41C3-A3A1-0A6AE22E9935}
2011-02-27 02:43:48 -------- d-----w- c:\users\anam~1\appdata\local\{598DF7CC-4A83-452F-847F-8D830FF8C063}
2011-02-25 03:02:45 -------- d-----w- c:\users\anam~1\appdata\local\{92022542-8D6F-4F8D-9928-702BED5257A1}
2011-02-24 05:58:46 -------- d-----w- c:\users\anam~1\appdata\local\{0B761367-7CC5-45B3-8383-F6594A6A7A65}
2011-02-23 10:13:12 -------- d-----w- c:\users\anam~1\appdata\local\{8CF003DC-286C-4AD8-813B-109EC83A81C1}
2011-02-22 22:12:48 -------- d-----w- c:\users\anam~1\appdata\local\{9AB1FDF2-ED07-4F37-90D0-463AC539AD02}
2011-02-22 10:06:15 -------- d-----w- c:\users\anam~1\appdata\local\{E48E2EAD-61D8-47C4-989B-B3B8FFD68757}
2011-02-21 09:33:16 -------- d-----w- c:\users\anam~1\appdata\local\{DCB03680-BE5A-443D-8E1D-9DDE2252EE6F}
2011-02-20 04:03:56 -------- d-----w- c:\users\anam~1\appdata\local\Apple Computer
2011-02-20 04:03:37 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-02-20 04:03:37 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-02-20 04:02:47 -------- d-----w- c:\program files\iPod
2011-02-20 04:02:45 -------- d-----w- c:\program files\iTunes
2011-02-20 04:02:45 -------- d-----w- c:\progra~2\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-02-20 04:01:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-02-20 04:00:55 -------- d-----w- c:\users\anam~1\appdata\local\Apple
2011-02-20 03:58:35 -------- d-----w- c:\program files\Bonjour
2011-02-20 03:33:25 -------- d-----w- c:\users\anam~1\appdata\local\{7BEE4979-12B9-4C48-9BF9-DAD6C1666A5F}
2011-02-19 00:58:50 -------- d-----w- c:\users\anam~1\appdata\local\{F456CC1D-6EF0-448B-A4C7-C33EABB910DF}
2011-02-18 10:06:19 -------- d-----w- c:\users\anam~1\appdata\local\{98F6D334-C429-4187-B28F-DC45CB57014C}
2011-02-17 08:54:25 -------- d-----w- c:\users\anam~1\appdata\local\{F62E30ED-42E7-42FB-AFC2-00A1203963CE}
.
==================== Find3M ====================
.
2011-02-02 13:31:16 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-02-02 13:31:16 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-02-02 06:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:57:01 2039808 ----a-w- c:\windows\system32\win32k.sys
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
.
============= FINISH: 19:09:38.31 ===============
Hi ana,
That popup is just a leftover from PC Tools that was not Uninstalled properly.
It's easy to remove.
---------------------------------------------
Run a Short Scan with OTL
  • Download OTL to your desktop.
  • Right click the OTL icon and choose "Run as administrator". Allow the UAC if it asks.
  • In the Modules frame, check None
  • In The Drivers Frame, check None
  • In The Extra Registry Frame, check None
  • In the Frame labeled "Files Created Within", check None
  • Make sure all other windows are closed to let it run uninterrupted.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location
      as OTL (should be on your desktop).
    • Please copy the contents of each of these files, one at a time, and post them in your next reply. Use two replies if you wish.


As soon as I see the logs, I will give you the instruction that will remove that annoyance.
askey127
Hi Askey127,

Thanks very much for the reply.

I only had one notepad pop up which was named OTL-Notepad (Below). There wasn't a sepearate one called extras. Do I need to run the scan again?



OTL logfile created on: 22/03/2011 8:08:54 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Ana M\Desktop
Windows Vista Business Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19019)
Locale: 00000C09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 53.00% Memory free
6.00 Gb Paging File | 4.00 Gb Available in Paging File | 73.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 365.14 Gb Total Space | 276.62 Gb Free Space | 75.76% Space Free | Partition Type: NTFS

Computer Name: ANAM-PC | User Name: Ana M | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/22 20:07:42 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Ana M\Desktop\OTL.exe
PRC - [2011/03/15 22:35:56 | 000,304,304 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2010/11/24 13:21:18 | 000,130,000 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccsvchst.exe
PRC - [2010/08/05 08:46:02 | 000,583,640 | ---- | M] (PC Tools) -- C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
PRC - [2010/08/05 08:46:02 | 000,104,408 | ---- | M] (PC Tools) -- C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
PRC - [2009/12/03 10:12:12 | 000,976,320 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\Epson Software\Event Manager\EEventManager.exe
PRC - [2009/07/18 14:12:12 | 000,257,440 | R--- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10c.exe
PRC - [2009/05/14 17:07:14 | 000,759,048 | ---- | M] (ABBYY) -- C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
PRC - [2009/04/11 17:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/07/18 20:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
PRC - [2008/05/08 10:11:58 | 004,787,712 | ---- | M] () -- C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
PRC - [2008/04/29 10:33:28 | 000,417,792 | ---- | M] (Chicony) -- C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
PRC - [2008/04/25 07:03:12 | 000,430,080 | ---- | M] (TOSHIBA) -- C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
PRC - [2008/04/24 18:35:46 | 000,073,728 | ---- | M] (Toshiba) -- C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
PRC - [2008/04/17 18:21:24 | 001,056,768 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
PRC - [2008/04/17 18:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
PRC - [2008/04/17 18:19:16 | 000,405,504 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
PRC - [2008/04/08 18:14:50 | 006,037,504 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/02/06 13:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
PRC - [2008/01/11 17:50:16 | 000,030,312 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
PRC - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
PRC - [2007/11/22 11:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) -- C:\Windows\System32\TODDSrv.exe
PRC - [2006/08/23 16:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


========== Win32 Services (SafeList) ==========

SRV - [2010/11/24 13:21:18 | 000,130,000 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe -- (NIS)
SRV - [2010/08/05 08:46:02 | 000,583,640 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe -- (PCToolsSSDMonitorSvc)
SRV - [2009/05/14 17:07:14 | 000,759,048 | ---- | M] (ABBYY) [Auto | Running] -- C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe -- (ABBYY.Licensing.FineReader.Sprint.9.0)
SRV - [2008/07/18 20:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe -- (TNaviSrv)
SRV - [2008/04/24 18:35:46 | 000,073,728 | ---- | M] (Toshiba) [On_Demand | Running] -- C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe -- (SmartFaceVWatchSrv)
SRV - [2008/04/17 18:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2008/04/16 15:53:00 | 000,954,368 | ---- | M] (Atheros Communications, Inc.) [On_Demand | Stopped] -- C:\Program Files\Jumpstart\jswpsapi.exe -- (jswpsapi)
SRV - [2008/02/06 13:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV - [2008/01/21 13:23:59 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2008/01/11 17:50:16 | 000,030,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe -- (BcmSqlStartupSvc)
SRV - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe -- (TOSHIBA SMART Log Service)
SRV - [2007/11/22 11:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\System32\TODDSrv.exe -- (TODDSrv)
SRV - [2006/08/23 16:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn\ [2011/01/09 11:34:58 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn\ [2011/01/08 15:22:33 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2010/12/13 15:09:56 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Easy Photo Print) - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (SEIKO EPSON CORPORATION / CyCom Technology Corp.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Easy Photo Print) - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (SEIKO EPSON CORPORATION / CyCom Technology Corp.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [Camera Assistant Software] C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe (Chicony)
O4 - HKLM..\Run: [EEventManager] C:\Program Files\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [NDSTray.exe] File not found
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe (PC Tools)
O4 - HKCU..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe (TOSHIBA)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 2
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/produ ... wsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-au.cab (Windows Live Hotmail Photo Upload Tool)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.1.1.1
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Ana M\Desktop\Jumpupcloudslogo.jpg
O24 - Desktop BackupWallPaper: C:\Users\Ana M\Desktop\Jumpupcloudslogo.jpg
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/19 08:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files - Modified Within 30 Days ==========

[2011/03/22 20:07:42 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Ana M\Desktop\OTL.exe
[2011/03/22 19:55:56 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/22 19:55:39 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/22 19:55:39 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/22 19:55:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/03/22 19:55:21 | 3080,740,864 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/21 20:24:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/20 19:54:45 | 000,000,254 | ---- | M] () -- C:\Windows\tasks\RMSchedule.job
[2011/03/19 15:24:48 | 000,001,982 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/03/16 12:17:11 | 000,019,968 | ---- | M] () -- C:\Users\Ana M\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/03/16 11:06:23 | 000,000,871 | ---- | M] () -- C:\Users\Public\Desktop\Registry Mechanic.lnk
[2011/03/14 14:48:13 | 000,001,555 | ---- | M] () -- C:\Users\Ana M\Desktop\Record Keeping Evaluation Tool.lnk
[2011/03/02 20:34:57 | 000,026,037 | ---- | M] () -- C:\Users\Ana M\Desktop\Ana Marinovic.htm
[2011/02/22 18:38:36 | 316,651,817 | ---- | M] () -- C:\Windows\MEMORY.DMP

========== Alternate Data Streams ==========

@Alternate Data Stream - 125 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 102 bytes -> C:\ProgramData\TEMP:D1B5B4F1

< End of report >
Ana,
This should get it.
----------------------------------------------
Perform a Custom Scan or Fix with OTL
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    :processes
    killallprocesses

    :OTL
    O4 - HKLM..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe (PC Tools)
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    :Files
    C:\Program Files\Common Files\PC Tools

    :Commands
    [EMPTYTEMP]
    [Reboot]
  • Then click the Run Fix button at the top.
  • Let the program run unhindered and reboot the PC when it is done.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.


askey127
Thanks Askey127

Here's the log below:

All processes killed
========== PROCESSES ==========
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SSDMonitor deleted successfully.
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe moved successfully.
Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully.
========== FILES ==========
Folder move failed. C:\Program Files\Common Files\PC Tools\sMonitor scheduled to be moved on reboot.
C:\Program Files\Common Files\PC Tools\Shred folder moved successfully.
Folder move failed. C:\Program Files\Common Files\PC Tools scheduled to be moved on reboot.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Ana M
->Temp folder emptied: 1804109 bytes
->Temporary Internet Files folder emptied: 61784482 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 904 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes
ana,
You should be OK now.
Good Luck.
askey127
Awesome! Thanks again Askey127