I have a virus on my laptop called Security Shield.
I posted a request for help yesterday 3rd February 2011, replied to by NonSuch. I have only used the site once previously, didn't read the posting rules thoroughly, and as my request didn't with the rules, my post was closed.
Having refreshed myself with the procedures, I downloaded HiJackThis onto the laptop desktop, however when I attempted to install it onto the hard drive, the virus closed down the install programme and I cannot progress any further.
I've copied HiJackThis onto a memory stick, copies it onto the desktop, then ran it from there.
However the following error messages appeared
"For some reason your system denied write access to the Hosts file. If any hijacked domians are in this files, HiJackThis may NOT be able to fix this.
If that happens, you need to edit the file yourself. To do this, click Start, Run and type:
notepad C:\Windows\System32\drivers\etc\hosts
and press Enter. Find the lines(s) HiJackthis reports and delete them. Save the files as 'hosts' (with quotes), and reboot."
For Vista .... run as administrator (not applicable as using XP)
(I clicked OK to continue.)
Attached below is the hosts file. I'm not clued up enough to do this on my own, and I don't know where to delete these lines from.
74.125.45.100 safebrowsing-cache.google.com
74.125.45.100 urs.microsoft.com
74.125.45.100 http://www.securesoftwarebill.com
74.125.45.100 secure-plus-payments.com
74.125.45.100 http://www.secure-plus-payments.com
74.125.45.100 secure.paysecuresystem.com
74.125.45.100 paysoftbillsolution.com
74.125.45.100 protected.maxisoftwaremart.com
216.240.133.193 www.google.com
216.240.133.193 google.com
216.240.133.193 google.com.au
216.240.133.193 www.google.com.au
216.240.133.193 google.be
216.240.133.193 www.google.be
216.240.133.193 google.com.br
216.240.133.193 www.google.com.br
216.240.133.193 google.ca
216.240.133.193 www.google.ca
216.240.133.193 google.ch
216.240.133.193 www.google.ch
216.240.133.193 google.de
216.240.133.193 www.google.de
216.240.133.193 google.dk
216.240.133.193 www.google.dk
216.240.133.193 google.fr
216.240.133.193 www.google.fr
216.240.133.193 google.ie
216.240.133.193 www.google.ie
216.240.133.193 google.it
216.240.133.193 www.google.it
216.240.133.193 google.co.jp
216.240.133.193 www.google.co.jp
216.240.133.193 google.nl
216.240.133.193 www.google.nl
216.240.133.193 google.no
216.240.133.193 www.google.no
216.240.133.193 google.co.nz
216.240.133.193 www.google.co.nz
216.240.133.193 google.pl
216.240.133.193 www.google.pl
216.240.133.193 google.se
216.240.133.193 www.google.se
216.240.133.193 google.co.uk
216.240.133.193 www.google.co.uk
216.240.133.193 google.co.za
216.240.133.193 www.google.co.za
216.240.133.193 www.google-analytics.com
216.240.133.193 http://www.bing.com
216.240.133.193 search.yahoo.com
216.240.133.193 www.search.yahoo.com
216.240.133.193 uk.search.yahoo.com
216.240.133.193 ca.search.yahoo.com
216.240.133.193 de.search.yahoo.com
216.240.133.193 fr.search.yahoo.com
216.240.133.193 au.search.yahoo.com
216.240.133.193 www.youtube.com
74.125.45.100 4-open-davinci.com
74.125.45.100 securitysoftwarepayments.com
74.125.45.100 privatesecuredpayments.com
74.125.45.100 secure.privatesecuredpayments.com
74.125.45.100 getantivirusplusnow.com
74.125.45.100 www.getantivirusplusnow.com
74.125.45.100 http://www.getavplusnow.com
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Synaptics Pointing Device Driver
Tradewinds 2
Tri-Peaks Solitaire To Go
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Wedding Dash
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
"Your hosts file has invalid linbreaks and HiJackThis is unable to fix this.
O1 terms will not be displayed.
Click OK to continue the rest of the scan, (clicked OK.)
I've attached the HiJackThis log & the uninstall list below.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:50:00, on 04/02/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Scott\AppData\Local\etbheon.exe
C:\Users\Scott\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Scott\Desktop\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25506
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 http://www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 216.240.133.193 www.google.com
O1 - Hosts: 216.240.133.193 google.com
O1 - Hosts: 216.240.133.193 google.com.au
O1 - Hosts: 216.240.133.193 www.google.com.au
O1 - Hosts: 216.240.133.193 google.be
O1 - Hosts: 216.240.133.193 www.google.be
O1 - Hosts: 216.240.133.193 google.com.br
O1 - Hosts: 216.240.133.193 www.google.com.br
O1 - Hosts: 216.240.133.193 google.ca
O1 - Hosts: 216.240.133.193 www.google.ca
O1 - Hosts: 216.240.133.193 google.ch
O1 - Hosts: 216.240.133.193 www.google.ch
O1 - Hosts: 216.240.133.193 google.de
O1 - Hosts: 216.240.133.193 www.google.de
O1 - Hosts: 216.240.133.193 google.dk
O1 - Hosts: 216.240.133.193 www.google.dk
O1 - Hosts: 216.240.133.193 google.fr
O1 - Hosts: 216.240.133.193 www.google.fr
O1 - Hosts: 216.240.133.193 google.ie
O1 - Hosts: 216.240.133.193 www.google.ie
O1 - Hosts: 216.240.133.193 google.it
O1 - Hosts: 216.240.133.193 www.google.it
O1 - Hosts: 216.240.133.193 google.co.jp
O1 - Hosts: 216.240.133.193 www.google.co.jp
O1 - Hosts: 216.240.133.193 google.nl
O1 - Hosts: 216.240.133.193 www.google.nl
O1 - Hosts: 216.240.133.193 google.no
O1 - Hosts: 216.240.133.193 www.google.no
O1 - Hosts: 216.240.133.193 google.co.nz
O1 - Hosts: 216.240.133.193 www.google.co.nz
O1 - Hosts: 216.240.133.193 google.pl
O1 - Hosts: 216.240.133.193 www.google.pl
O1 - Hosts: 216.240.133.193 google.se
O1 - Hosts: 216.240.133.193 www.google.se
O1 - Hosts: 216.240.133.193 google.co.uk
O1 - Hosts: 216.240.133.193 www.google.co.uk
O1 - Hosts: 216.240.133.193 google.co.za
O1 - Hosts: 216.240.133.193 www.google.co.za
O1 - Hosts: 216.240.133.193 www.google-analytics.com
O1 - Hosts: 216.240.133.193 http://www.bing.com
O1 - Hosts: 216.240.133.193 search.yahoo.com
O1 - Hosts: 216.240.133.193 www.search.yahoo.com
O1 - Hosts: 216.240.133.193 uk.search.yahoo.com
O1 - Hosts: 216.240.133.193 ca.search.yahoo.com
O1 - Hosts: 216.240.133.193 de.search.yahoo.com
O1 - Hosts: 216.240.133.193 fr.search.yahoo.com
O1 - Hosts: 216.240.133.193 au.search.yahoo.com
O1 - Hosts: 216.240.133.193 www.youtube.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKCU\..\Run: [ProductReg] "C:\Program Files\Acer\WR_PopUp\ProductReg.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Smart Engine] "C:\ProgramData\e01d\SmartEngine.exe" /s /d
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKCU\..\Run: [Spyware Doctor] C:\Users\Scott\Desktop\sdsetup[1].exe -min
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - Unknown owner - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (file missing)
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
--
End of file - 13656 bytes
Acer Arcade Deluxe
Acer Arcade Deluxe
Acer ePower Management
Acer eRecovery Management
Acer Product Registration
Acer ScreenSaver
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Advanced Registry Optimizer
Airport Mania First Flight
Ask Toolbar
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Bing Bar
Bing Bar Platform
C:\Program Files\Acer GameZone\GameConsole
Cake Mania 2
CCleaner (remove only)
Compatibility Pack for the 2007 Office system
Cooking Dash
Cradle of Rome
D3DX10
Dairy Dash
Dream Day Honeymoon
eSobi v2
Galapago
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
GridVista
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Jewel Quest Solitaire
Junk Mail filter update
Launch Manager
Luxor 2
Mahjong Escape Ancient China
McAfee SiteAdvisor
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWinLocker
NTI Backup Now 5
NTI Media Maker 8
Ocean Express
OGA Notifier 2.0.0048.0
Orion
Parking Dash
Puzzle Express
Rainbow Web
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Synaptics Pointing Device Driver
Tradewinds 2
Tri-Peaks Solitaire To Go
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Wedding Dash
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
Can you please help ?
I posted a request for help yesterday 3rd February 2011, replied to by NonSuch. I have only used the site once previously, didn't read the posting rules thoroughly, and as my request didn't with the rules, my post was closed.
Having refreshed myself with the procedures, I downloaded HiJackThis onto the laptop desktop, however when I attempted to install it onto the hard drive, the virus closed down the install programme and I cannot progress any further.
I've copied HiJackThis onto a memory stick, copies it onto the desktop, then ran it from there.
However the following error messages appeared
"For some reason your system denied write access to the Hosts file. If any hijacked domians are in this files, HiJackThis may NOT be able to fix this.
If that happens, you need to edit the file yourself. To do this, click Start, Run and type:
notepad C:\Windows\System32\drivers\etc\hosts
and press Enter. Find the lines(s) HiJackthis reports and delete them. Save the files as 'hosts' (with quotes), and reboot."
For Vista .... run as administrator (not applicable as using XP)
(I clicked OK to continue.)
Attached below is the hosts file. I'm not clued up enough to do this on my own, and I don't know where to delete these lines from.
74.125.45.100 safebrowsing-cache.google.com
74.125.45.100 urs.microsoft.com
74.125.45.100 http://www.securesoftwarebill.com
74.125.45.100 secure-plus-payments.com
74.125.45.100 http://www.secure-plus-payments.com
74.125.45.100 secure.paysecuresystem.com
74.125.45.100 paysoftbillsolution.com
74.125.45.100 protected.maxisoftwaremart.com
216.240.133.193 www.google.com
216.240.133.193 google.com
216.240.133.193 google.com.au
216.240.133.193 www.google.com.au
216.240.133.193 google.be
216.240.133.193 www.google.be
216.240.133.193 google.com.br
216.240.133.193 www.google.com.br
216.240.133.193 google.ca
216.240.133.193 www.google.ca
216.240.133.193 google.ch
216.240.133.193 www.google.ch
216.240.133.193 google.de
216.240.133.193 www.google.de
216.240.133.193 google.dk
216.240.133.193 www.google.dk
216.240.133.193 google.fr
216.240.133.193 www.google.fr
216.240.133.193 google.ie
216.240.133.193 www.google.ie
216.240.133.193 google.it
216.240.133.193 www.google.it
216.240.133.193 google.co.jp
216.240.133.193 www.google.co.jp
216.240.133.193 google.nl
216.240.133.193 www.google.nl
216.240.133.193 google.no
216.240.133.193 www.google.no
216.240.133.193 google.co.nz
216.240.133.193 www.google.co.nz
216.240.133.193 google.pl
216.240.133.193 www.google.pl
216.240.133.193 google.se
216.240.133.193 www.google.se
216.240.133.193 google.co.uk
216.240.133.193 www.google.co.uk
216.240.133.193 google.co.za
216.240.133.193 www.google.co.za
216.240.133.193 www.google-analytics.com
216.240.133.193 http://www.bing.com
216.240.133.193 search.yahoo.com
216.240.133.193 www.search.yahoo.com
216.240.133.193 uk.search.yahoo.com
216.240.133.193 ca.search.yahoo.com
216.240.133.193 de.search.yahoo.com
216.240.133.193 fr.search.yahoo.com
216.240.133.193 au.search.yahoo.com
216.240.133.193 www.youtube.com
74.125.45.100 4-open-davinci.com
74.125.45.100 securitysoftwarepayments.com
74.125.45.100 privatesecuredpayments.com
74.125.45.100 secure.privatesecuredpayments.com
74.125.45.100 getantivirusplusnow.com
74.125.45.100 www.getantivirusplusnow.com
74.125.45.100 http://www.getavplusnow.com
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Synaptics Pointing Device Driver
Tradewinds 2
Tri-Peaks Solitaire To Go
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Wedding Dash
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
"Your hosts file has invalid linbreaks and HiJackThis is unable to fix this.
O1 terms will not be displayed.
Click OK to continue the rest of the scan, (clicked OK.)
I've attached the HiJackThis log & the uninstall list below.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:50:00, on 04/02/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Scott\AppData\Local\etbheon.exe
C:\Users\Scott\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Scott\Desktop\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5332&r=2v350709c115l0384zq25t4792x23n
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25506
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 http://www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 216.240.133.193 www.google.com
O1 - Hosts: 216.240.133.193 google.com
O1 - Hosts: 216.240.133.193 google.com.au
O1 - Hosts: 216.240.133.193 www.google.com.au
O1 - Hosts: 216.240.133.193 google.be
O1 - Hosts: 216.240.133.193 www.google.be
O1 - Hosts: 216.240.133.193 google.com.br
O1 - Hosts: 216.240.133.193 www.google.com.br
O1 - Hosts: 216.240.133.193 google.ca
O1 - Hosts: 216.240.133.193 www.google.ca
O1 - Hosts: 216.240.133.193 google.ch
O1 - Hosts: 216.240.133.193 www.google.ch
O1 - Hosts: 216.240.133.193 google.de
O1 - Hosts: 216.240.133.193 www.google.de
O1 - Hosts: 216.240.133.193 google.dk
O1 - Hosts: 216.240.133.193 www.google.dk
O1 - Hosts: 216.240.133.193 google.fr
O1 - Hosts: 216.240.133.193 www.google.fr
O1 - Hosts: 216.240.133.193 google.ie
O1 - Hosts: 216.240.133.193 www.google.ie
O1 - Hosts: 216.240.133.193 google.it
O1 - Hosts: 216.240.133.193 www.google.it
O1 - Hosts: 216.240.133.193 google.co.jp
O1 - Hosts: 216.240.133.193 www.google.co.jp
O1 - Hosts: 216.240.133.193 google.nl
O1 - Hosts: 216.240.133.193 www.google.nl
O1 - Hosts: 216.240.133.193 google.no
O1 - Hosts: 216.240.133.193 www.google.no
O1 - Hosts: 216.240.133.193 google.co.nz
O1 - Hosts: 216.240.133.193 www.google.co.nz
O1 - Hosts: 216.240.133.193 google.pl
O1 - Hosts: 216.240.133.193 www.google.pl
O1 - Hosts: 216.240.133.193 google.se
O1 - Hosts: 216.240.133.193 www.google.se
O1 - Hosts: 216.240.133.193 google.co.uk
O1 - Hosts: 216.240.133.193 www.google.co.uk
O1 - Hosts: 216.240.133.193 google.co.za
O1 - Hosts: 216.240.133.193 www.google.co.za
O1 - Hosts: 216.240.133.193 www.google-analytics.com
O1 - Hosts: 216.240.133.193 http://www.bing.com
O1 - Hosts: 216.240.133.193 search.yahoo.com
O1 - Hosts: 216.240.133.193 www.search.yahoo.com
O1 - Hosts: 216.240.133.193 uk.search.yahoo.com
O1 - Hosts: 216.240.133.193 ca.search.yahoo.com
O1 - Hosts: 216.240.133.193 de.search.yahoo.com
O1 - Hosts: 216.240.133.193 fr.search.yahoo.com
O1 - Hosts: 216.240.133.193 au.search.yahoo.com
O1 - Hosts: 216.240.133.193 www.youtube.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKCU\..\Run: [ProductReg] "C:\Program Files\Acer\WR_PopUp\ProductReg.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Smart Engine] "C:\ProgramData\e01d\SmartEngine.exe" /s /d
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKCU\..\Run: [Spyware Doctor] C:\Users\Scott\Desktop\sdsetup[1].exe -min
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (file missing)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - Unknown owner - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (file missing)
O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
--
End of file - 13656 bytes
Acer Arcade Deluxe
Acer Arcade Deluxe
Acer ePower Management
Acer eRecovery Management
Acer Product Registration
Acer ScreenSaver
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Advanced Registry Optimizer
Airport Mania First Flight
Ask Toolbar
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Bing Bar
Bing Bar Platform
C:\Program Files\Acer GameZone\GameConsole
Cake Mania 2
CCleaner (remove only)
Compatibility Pack for the 2007 Office system
Cooking Dash
Cradle of Rome
D3DX10
Dairy Dash
Dream Day Honeymoon
eSobi v2
Galapago
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
GridVista
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Jewel Quest Solitaire
Junk Mail filter update
Launch Manager
Luxor 2
Mahjong Escape Ancient China
McAfee SiteAdvisor
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyWinLocker
NTI Backup Now 5
NTI Media Maker 8
Ocean Express
OGA Notifier 2.0.0048.0
Orion
Parking Dash
Puzzle Express
Rainbow Web
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Synaptics Pointing Device Driver
Tradewinds 2
Tri-Peaks Solitaire To Go
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Wedding Dash
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
Can you please help ?



