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malware asking for PIN

1 min read

This thread's last reply is from February 1, 2011, 7:00 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

RobertH
February 1, 2011, 4:34 AM UTC
We seem to have a virus that we can't locate. It's not picked up by any virus or malware software. When logging in to any financial website (like our bank or Discover Card) it says "we do not recognize this computer and then asks for login, cvv, password, PIN". In running a TrendMicro HiJack This scan of the laptop, one of the items that appears is ranked as a O17 - Domain Hijack. However, upon fixing/deleting this, the internet is then inaccessible. The exact name of the file that is running and that we suspect is:

HKLM\System\CCS\Services\Tcpip\..\{A6B41E14-937E-4AD7-8382-19CFEA6DFF08}:NameServer = 206.74.254.2,204.116.57.2

Thank you,
RobertH.
NonSuch
February 1, 2011, 7:00 AM UTC
Please familiarize yourself with the forum rules: >Forum Posting Rules - Please Read<

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<