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Please Help

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This thread's last reply is from January 6, 2011, 7:13 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Karmind85
January 6, 2011, 5:05 PM UTC
I got my girlfriends laptop and I have installed AVG Ver 11. Under the AVG Resident Shield Alert it keeps posting a 'threat'

File
c:\windows\system32\winlogon.exe

Infection
Virus Found Win32/Patched

results
Object is white-listed (critical/system file that should not be removed)



What do i have to do to get this done?
Wingman
January 6, 2011, 7:13 PM UTC
By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.
We need to know what's running on your computer so that we can provide the appropriate instructions.

May I draw your attention to THIS topic, which you should have read, that states what we need you to post, so we can help you.
If you still need help, please start a new thread an include:
  • A HijackThis log.
  • An Uninstall list.
  • Details of the problems you're experiencing.
If for any reason you can't run HijackThis, please let us know in your post.

This thread will now be closed.