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Unable to access netbook

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Unable to access netbook

Unread postby Unique » January 4th, 2011, 1:40 pm

I'm not sure I've come to the right place for help, but I guess there's no harm in trying.

I have a Samsung NC10 Netbook which I have used, problem free, for almost two years.

Yesterday, after using the netbook briefly, I put it into stand-by, then later, when I tried to log on, it kept sending me back to 'To begin, click your user name.' I am therefore unable to use my netbook.

This now happens every time without me needing to click anywhere.

The two main messages that flag up briefly are as follows:-

'Click on ok to terminate theThe instruction at 0x7de0le4cl(this code is not always the same) referenced memory at 0x7de0le4cl.The memory could not be read. program.'
'Macromedia flash player 7.0 p14 has encountered a problem'

It will then give the message 'saving your settings' and proceed to boot out.

I am therefore unable to access any logs to send you.

I ought to point out that I my netbook has neither an internal or external cd-rom drive.

Thanks in anticipation,

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Joined: January 4th, 2011, 1:08 pm
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Re: Unable to access netbook

Unread postby NonSuch » January 4th, 2011, 7:16 pm

As your problem does not appear to be a malware issue, I would suggest you try a general troubleshooting forum, like those that can be found at the following sites:




As this issue does not involve malware and therefore falls outside the scope of this forum, this topic is now closed.

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