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Help Please!!!!!

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This thread's last reply is from December 2, 2010, 10:39 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

neofraud
I am posting this from my work computer because my home computer is infected. I have a teenage son that has downloaded Antivirus Action malware. My computer will not let me access the internet nor add/remove or system restore. I read the steps necessary for help but I cant do all these things. How should I go forward?
Stressed out,
Robert

Nevermind hopefully the problem is solved. Thanks
neofraud
Is there any processes that I can turn off in order to be able to access the internet? If so, I could at least get back here and send my logs.
Gary R Administrator
It seems from the edit to your first post that you have resolved your problem.

This topic is therefore closed.

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