Welcome to MalwareRemoval.com, What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.
thaboss318 wrote:I am going to reformat my hard drive
In the long run, you have actually made the wisest decision. Although we would eventually remove the infection, I think you would find there would be continuous problems arising from changes that have been made to your computer by the infection. By doing a reformat, you have picked the safest choice.
thaboss318 wrote:But now my DVD-drive and CD-drive don't work..they are in device manager and they both have exclamation marks next to them. Would that be the result of anything we did??
No, not from anything we did. Unfortunately once a computer has been infected many things can go wrong,system changes can be made and even when the infected files are removed you can and will find recurrent problems.
Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.