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How to remove (possible?) Adobe Reader malware

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How to remove (possible?) Adobe Reader malware

Unread postby grayantonyknott » October 23rd, 2010, 5:28 pm


Upon realising that my free version of Adobe 9 reader was no longer functioning, I downloaded what I thought was an Adobe reader update - too late realising that it was fraudulent (complete with misspellings etc). So in true after-the-horse-has-bolted style, I deleted it... well, after a fashion. What happened was that it also deleted my non-functioning copy of Adobe reader, which at the time didn't seem such an issue. However, since then I've been unable to reinstall the current version of Adobe reader on to my laptop. This means I'm now denied access to all PDF files, which is an absolute pain. Even a friend of mine, who's a bit of a whizz on PCs has been unable to download a new reader for me, despite doing everything in order to get round the problem. My laptop runs on XP and I use the latest (free) version of AVG 2011. Also I use Internet Explorer. I don't know if there is an answer, but should there be one I'd be mighty appreciative for some assistance, if any is available. Regards, Tony.
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Re: How to remove (possible?) Adobe Reader malware

Unread postby NonSuch » October 24th, 2010, 2:21 am

Please familiarize yourself with the forum rules: >Forum Posting Rules - Please Read<

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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