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help: no internet access after bankera.fox virus

1 min read

This thread's last reply is from October 16, 2010, 4:33 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi. I'm a newbie to the forum and not a technie. Unfortunately, my computer was infected with several viruses, including BankerA.fox. I used Microsoft Security Essentials and Malwarebytes to remove infected files. However, I still cannot access the Internet. I tried to update Microsoft Security Essentials but can't because the system can't access the Internet. And, I tried to install Spyware Doctor 2011 in case Microsoft Security Essentials didn't remove all the infected files, but my system won't let me uninstall it in safe mode.

As requested, here are the hijackthis log and uninstall list. As I'm not a techie, I would appreciate it if you can provide simple instructions on how I can make sure I don't have any rogue programs running on my system. Any help you can provide would be greatly appreciated. Thank you!!!

Phoenix
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