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This only happens occasionally, and when it does, I shut down immediately. Also, I noticed 11 copies of Svchost.exe running in the background whenever this happens. Usually I have only about 5. I should mention that a couple weeks ago I received an email from a friend with a link that I clicked on. The next day the friend sent an email to everyone in their address book saying that her email had been hijacked by a virus. I downloaded Hijackthis but when I do a scan and save log, it says it isn't being allowed access to the host file. Then after the scan it says, "can't find file: C:\Program Files\TrendMicro\HijackThis/Hijackthis.log Do you want to create a new file?" I say yes. A blank notepad sheet comes up and same results the next time. Thanks in advance for any help.
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.
This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here. Be sure to follow the instructions for your particular version of Windows: >Guideline for posting your HijackThis log<
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