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keys aren't working-virus?

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keys aren't working-virus?

Unread postby guest502 » August 23rd, 2010, 1:01 pm

After downloading DIVX on my Asus EEE pc 4g/xp computer some keys stopped working including the left shift, l, f , commas, and periods.
I'm not sure if it was just coincidence or not.

hijack this

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:46:54 PM, on 8/23/2006
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Archivos de programa\Synaptics\SynTP\SynTPStart.exe
C:\Archivos de programa\Asus\EeePC ACPI\AsTray.exe
C:\Archivos de programa\Asus\EeePC ACPI\AsAcpiSvr.exe
C:\Archivos de programa\Archivos comunes\Adobe\ARM\1.0\AdobeARM.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Bonjour\mDNSResponder.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Viewpoint\Common\ViewpointService.exe
C:\Archivos de programa\Mozilla Firefox\plugin-container.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPStart] C:\Archivos de programa\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [AsusTray] C:\Archivos de programa\Asus\EeePC ACPI\AsTray.exe
O4 - HKLM\..\Run: [AsusACPIServer] C:\Archivos de programa\Asus\EeePC ACPI\AsAcpiSvr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Archivos de programa\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Archivos de programa\Archivos comunes\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ntkrq] "c:\documents and settings\administrador\configuración local\datos de programa\ntkrq.exe" ntkrq
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Bonjour Service - Apple Inc. - C:\Archivos de programa\Bonjour\mDNSResponder.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Archivos de programa\Viewpoint\Common\ViewpointService.exe

End of file - 4708 bytes

Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
Apple Application Support
Apple Software Update
Asus ACPI Driver
Atheros Communications Inc.(R) L2 Fast Ethernet Driver
Compatibility Pack for the 2007 Office system
HijackThis 2.0.2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 16
Microsoft Office Professional Edition 2003
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.6.8)
Realtek High Definition Audio Driver
Synaptics Pointing Device Driver
VC80CRTRedist - 8.0.50727.4053
Viewpoint Media Player
Windows Live Asistente para el inicio de sesión
Windows Media Player Firefox Plugin
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Re: keys aren't working-virus?

Unread postby MWR 3 day Mod » August 27th, 2010, 1:06 am


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: keys aren't working-virus?

Unread postby askey127 » August 28th, 2010, 2:37 pm

Hi guest502,
Remove Registry items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entry :
(This line may be missing)

O4 - HKCU\..\Run: [ntkrq] "c:\documents and settings\administrador\configuración local\datos de programa\ntkrq.exe" ntkrq

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :
Java(TM) 6 Update 16
HijackThis 2.0.2

Take extra care in answering questions posed by any Uninstaller.
Run Temp File Cleaner
Download Temp File Cleaner and save it to your desktop.
Double click TFC.exe to run it.
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, if it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
Download a free AntiVirus Program
Download just one of these free anti-virus programs, update it and run a full scan. Have it fix anything it finds.
Consider this an Emergency until you complete it!------------------------------------------------------------
Download and Install the latest version of Java Runtime Environment from here : http://java.sun.com/javase/downloads/index.jsp, and install it to your computer.
In the first section on the page, labeled JDK 6 Update 21 (JDK or JRE), click on the button labeled Download JRE. Do NOT choose the button labeled "Download JDK".
Select the Platform Windows and check the box to agree to the license.
Choose the Windows Offline installation version and click on the link.
Download it, choose Save, and save it to your desktop.
Then doubleclick it on your desktop, and it will install the newest version of Java for you to use.
You can then remove the Installer from your desktop.
Download and Install HiJackThis
The Downloads for HiJackThis 2.0.4 are here: http://free.antivirus.com/hijackthis/
  • Choose the Installer version and save to your Desktop. It will be named HiJackThis.msi.
  • Double Click to install it.
  • By default it will install to C:\Archivos de programa\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and a text log file will open in notepad.
  • Make sure Notepad's Format Menu has Word Wrap Unchecked.
  • Copy/Paste the entire log to your next reply please.
  • No matter what it says in the QuickStart Guide or elsewhere, DON'T USE the "ANALYZE THIS" button.
    Its Findings can be Dangerous for your machine.
  • Please Don't have Hijackthis fix anything yet.
    Most of what it is in the log are legitimate entries, necessary for the operation of your computer.

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Re: keys aren't working-virus?

Unread postby NonSuch » August 31st, 2010, 7:04 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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