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Infected with trojan JS/Dursg.A. Help Please !!!

62 min read

This thread's last reply is from September 17, 2010, 12:33 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

anvosm
August 14, 2010, 9:20 PM UTC
Hello

I am having a problem with my computer. My anti virus program has been alerting me the last 3 days because I have been infected with a trojan called JS/Dursg.A. It seems odd because if I would click on a site that was not legite my internet explorer and Microsoft would alert me.
I am being redirected sometimes to other sites.
Last year I had a similar problem which was corrected by Dakeyras, so amazing !!! 8)


I have posted my Hijackthis log in hopes that someone can help me again.

Thank you
Anne


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:10:59 PM, on 8/14/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Documents and Settings\DEFAULT\Application Data\SystemProc\lsass.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [ehTray] "C:\WINDOWS\ehome\ehtray.exe"
O4 - HKLM\..\Run: [IgfxTray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [SoundMan] "SOUNDMAN.EXE"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files\Google\Gmail Notifier\gnotify.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKLM\..\Policies\Explorer\Run: [RTHDBPL] C:\Documents and Settings\DEFAULT\Application Data\SystemProc\lsass.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB0C6283-2840-409F-BF46-1CC7FE0F639A}: NameServer = 216.252.64.75 216.252.64.76
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

--
End of file - 8093 bytes
vict0r
August 17, 2010, 11:41 AM UTC
Hello and welcome to MWR.

Please read the following information carefully.

IMPORTANT: Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

To make cleaning this machine easier:

  • Continue to respond to this thread until I I tell you that the logs are clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.
  • Your security program(s) may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Note: Please be aware as I am still in training all of my fixes/posts require prior checking by a MRU Teacher. So some delays may be inevitable, please be patient and I will reply again asap.


Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.
anvosm
August 17, 2010, 11:46 PM UTC
Thank you very much for your response to my computer problem, I have posted the log which you requested.

You had asked that I do not run any scans on my computer, but it does this automatically, if I turn off my antivirus my computer will constantly be advising me to turn it back on. Your advice would be appreciated.

Thank you
Anne

Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.1
AMRT
ArcSoft PhotoStudio 5.5
Ask.com Toolbar
CA Anti-Virus Plus
CA Internet Security Suite
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator EX 1.0
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
CanoScan LiDE 90
ERUNT 1.1j
Google Gmail Notifier
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
HijackThis 2.0.2
Hotfix for Windows XP (KB915865)
hp deskjet 3500
HP Photo and Imaging 2.0 - Deskjet Series
hp print screen utility
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
InterVideo WinDVD 4
Java(TM) 6 Update 11
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Digital Image Standard 2006
Microsoft Encarta Encyclopedia Standard 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Location Finder
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Streets & Trips 2006
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
MSXML 4.0 SP2 and SOAP Toolkit 3.0
Nero Suite
Presto! PageManager 7.15.16
Realtek AC'97 Audio
ScanSoft OmniPage SE 4
U.S. Robotics V.92 Fax Host Int
WebEx Record and Playback
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
vict0r
August 18, 2010, 2:33 PM UTC
Uninstall Ask.com Toolbar

Please uninstall the Ask.com toolbar. You can read more about it HERE.

  • Click on Start > Run.
  • In the open text box copy/paste appwiz.cpl Then click Ok.
  • Wait for the list of programs in the Add/Remove control panel to appear, then uninstall Ask.com Toolbar



Security Application Check

Please download and save SecurityCheck.exe by screen317 to your Desktop from one of the links below.
Link 1 | Link 2

  • Double-click SecurityCheck.exe to start the program
  • If new window opens asking if you want to run the program, click Run
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please copy all text in checkup.txt and paste that text in your next reply.



MGADialog

  • Please download this tool from Microsoft. Save it to your desktop.
  • Double click on MGADiag.exeto run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.
anvosm
August 19, 2010, 12:18 AM UTC
Here is my Security Application Check

Results of screen317's Security Check version 0.99.5
Windows XP Service Pack 2
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
CA Anti-Virus Plus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
HijackThis 2.0.2
Java(TM) 6 Update 11
Out of date Java installed!
Adobe Flash Player
Adobe Reader 9.1.1
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
CA CA Internet Security Suite CA Anti-Virus Plus isafe.exe
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````


MGADialog

I followed you instructions but when I click on copy nothing seems to happen, I cannot copy anything onto the notepad.

Will try again, thanks
Anne
anvosm
August 19, 2010, 12:20 AM UTC
Figured it out .... duh

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-MKB7B-M2MM9-J2RDY
Windows Product Key Hash: dfVZ2srP08mHAeH+Q6mUA33TKhs=
Windows Product ID: 76487-OEM-2282356-43680
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.med
ID: {795F34C0-2A3B-46C4-82D5-8E8058FA9F6E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{795F34C0-2A3B-46C4-82D5-8E8058FA9F6E}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J2RDY</PKey><PID>76487-OEM-2282356-43680</PID><PIDType>3</PIDType><SID>S-1-5-21-568730901-4070995279-2856520603</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845GVS1</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>VA84510A.86A.0037.P12.0404132146</Version><SMBIOSVersion major="2" minor="3"/><Date>20040413000000.000000+000</Date></BIOS><HWID>32AF3B4F0184205C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>MDG COMPUTERS CANADA</name><model>TSC</model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>BD24D6D6FA59F0E</Val><Hash>Xwm2ayFWt3SBOjOM2Lv5wTdpHPg=</Hash><Pid>81602-903-4257287-68173</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1AABD:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
vict0r
August 19, 2010, 10:50 AM UTC
TFC (Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • Click the Start button in the bottom left of TFC
  • If prompted, click Yes to reboot.


Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It should not take longer than a couple of minutes , and may only take a few seconds. You may not be prompted to reboot.


Malwarebytes' Anti-Malware:

  • Please start Malwarebytes' Anti Malware (already installed).
  • Click the Update tab and then click the Check for Updates button to perform the update.
  • When the update is finished, click the Scanner tab, select Perform Quick Scan and then click the Scan button.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt



random's system information tool (RSIT)

  • Download random's system information tool (RSIT) by random/random from HERE and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt (<<will be maximized)
    • info.txt (<<will be minimized)
  • Post both of these logs in your next reply (Sometimes you have to make several post to get the logs posted.)



Continue to reply to this thread until I tell you that the logs are clean! Absence of symptoms does not necessarily mean a clean computer!
anvosm
August 20, 2010, 12:39 AM UTC
Goodevening

I have done the TFC (Temp File Cleaner) with no problems

then I tried to open the Malwarebytes' Anti-Malware, each time I would click to open I would receive two messages

vbAccelerator Sgrid 11 Control
Run time error
'0'

Malwarebytes'Anti-Malware
Run time eror'440'
automation error

I tried several times with no luck, I cannot open the program.

Please advise
Thank you
Anne
vict0r
August 20, 2010, 1:42 PM UTC
Download/run Rkill:

Please download Rkill from one of the following links and save it to your Desktop:

One, Two,Three, Four or Five

  • Double click on Rkill.
  • A command window will open then disappear upon completion, this is normal.
  • A notepad window will open, please post the contents in your next reply
  • This log can also be found at C:\rkill.log
  • Please leave Rkill on the Desktop until otherwise advised.


Note: If your security software warns about Rkill, please ignore and allow the download/execution to continue.


Now try Malwarebytes' Anti-Malware again. If it fails to start, then please continue with the RSIT scan.
anvosm
August 21, 2010, 1:18 AM UTC
Hi

I did the random's system information tool (RSIT)
and Download/run Rkill:
I could still not open Malwarebytes' Anti-Malware

Have a good weekend !!!

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as DEFAULT on 08/20/2010 at 21:07:07.


Processes terminated by Rkill or while it was running:

C:\Documents and Settings\DEFAULT\Application Data\SystemProc\lsass.exe
C:\Documents and Settings\DEFAULT\Desktop\rkill.com


Rkill completed on 08/20/2010 at 21:07:12.



Logfile of random's system information tool 1.08 (written by random/random)
Run by [removed] at 2010-08-20 21:11:29
Microsoft Windows XP Professional Service Pack 2
System drive C: has 66 GB (87%) free of 76 GB
Total RAM: 510 MB (44% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:11:38 PM, on 8/20/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe
C:\Documents and Settings\DEFAULT\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\DEFAULT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] "C:\WINDOWS\ehome\ehtray.exe"
O4 - HKLM\..\Run: [IgfxTray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [SoundMan] "SOUNDMAN.EXE"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files\Google\Gmail Notifier\gnotify.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKLM\..\Policies\Explorer\Run: [RTHDBPL] C:\Documents and Settings\DEFAULT\Application Data\SystemProc\lsass.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB0C6283-2840-409F-BF46-1CC7FE0F639A}: NameServer = 216.252.64.75 216.252.64.76
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

--
End of file - 7924 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-02-01 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-07-14 278192]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll [2010-08-17 842296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-02-01 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-02-01 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-07-14 278192]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2004-08-10 59392]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-02-10 155648]
"SoundMan"=C:\WINDOWS\SOUNDMAN.EXE [2003-04-24 54784]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"=C:\Program Files\Google\Gmail Notifier\gnotify.exe [2005-07-15 479232]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2006-10-25 210472]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-02-01 136600]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"cctray"=C:\Program Files\CA\CA Internet Security Suite\casc.exe [2010-04-20 1721680]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
"RTHDBPL"=C:\Documents and Settings\DEFAULT\Application Data\SystemProc\lsass.exe [2010-08-12 79360]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2006-03-15 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-07-06 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
InterVideo WinCinema Manager.lnk - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Documents and Settings\DEFAULT\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-02-10 339968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PFW]
C:\WINDOWS\system32\UmxWnp.Dll [2009-03-27 79368]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveAutoRun"=67108863
"NoDriveTypeAutoRun"=323
"NoDrives"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\MSMSGS.EXE"="C:\Program Files\Messenger\MSMSGS.EXE:*:Enabled:Windows Messenger"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2010-08-20 21:11:29 ----D---- C:\rsit
2010-08-13 07:21:34 ----D---- C:\Program Files\MSSOAP
2010-08-13 07:21:09 ----D---- C:\Program Files\Webroot
2010-08-12 23:02:01 ----SHD---- C:\Documents and Settings\DEFAULT\Application Data\SystemProc

======List of files/folders modified in the last 1 months======

2010-08-20 21:11:38 ----D---- C:\WINDOWS\Prefetch
2010-08-20 21:07:24 ----D---- C:\WINDOWS\temp
2010-08-20 18:53:26 ----D---- C:\WINDOWS\system32
2010-08-20 18:53:26 ----D---- C:\WINDOWS
2010-08-20 10:37:54 ----D---- C:\WINDOWS\system32\CatRoot2
2010-08-20 10:37:50 ----A---- C:\WINDOWS\ModemLog_U.S. Robotics V.92 Fax Host Int.txt
2010-08-20 10:37:48 ----D---- C:\WINDOWS\Registration
2010-08-20 08:44:30 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-08-19 20:54:16 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-08-18 19:50:48 ----SHD---- C:\WINDOWS\Installer
2010-08-18 19:50:48 ----RD---- C:\Program Files
2010-08-18 19:50:48 ----HD---- C:\Config.msi
2010-08-18 19:50:47 ----SD---- C:\WINDOWS\Tasks
2010-08-14 01:31:34 ----D---- C:\Program Files\Microsoft Digital Image 2006
2010-08-13 09:34:55 ----D---- C:\Documents and Settings
2010-08-13 09:33:11 ----D---- C:\WINDOWS\system32\drivers
2010-08-13 07:39:03 ----D---- C:\WINDOWS\system32\drivers\etc
2010-08-13 07:22:19 ----AC---- C:\WINDOWS\win.ini
2010-08-13 07:21:19 ----HD---- C:\WINDOWS\inf

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 KmxAMRT;KmxAMRT; C:\WINDOWS\system32\DRIVERS\KmxAMRT.sys [2009-12-23 132088]
R0 KmxStart;KmxStart; C:\WINDOWS\System32\DRIVERS\kmxstart.sys [2009-06-08 108024]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2006-03-15 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2006-03-15 14848]
R1 KmxAgent;KmxAgent; C:\WINDOWS\System32\DRIVERS\kmxagent.sys [2009-12-23 78840]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2003-04-25 730092]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2002-09-25 140800]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2006-03-15 9600]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\USR_MDMV.sys [2005-08-08 1035008]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\USR_BSC2.sys [2005-08-08 231168]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-02-10 681469]
R3 KmxCfg;KmxCfg; C:\WINDOWS\System32\DRIVERS\kmxcfg.sys [2009-09-30 239608]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2006-03-15 12160]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2006-03-15 31616]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2006-03-15 20480]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_USR.sys [2005-08-08 729728]
S3 KmxAMVet;KmxAMVet; \??\C:\WINDOWS\system32\Drivers\KmxAMVet.sys []
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2006-03-15 26496]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 CAISafe;CAISafe; C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe [2009-11-20 212992]
R2 CCALib8;Canon Camera Access Library 8; C:\Program Files\Canon\CAL\CALMAIN.exe [2005-09-30 96341]
R2 ccSchedulerSVC;CA Common Scheduler Service; C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe [2010-04-21 206160]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2004-08-10 194560]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2004-08-10 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-02-01 152984]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2005-09-22 53248]
R2 UmxAgent;HIPS Event Manager; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2009-08-04 887288]
R2 UmxCfg;HIPS Configuration Interpreter; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2009-07-13 760664]
R2 UmxPol;HIPS Policy Manager; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2009-07-27 227832]
R3 CaCCProvSP;CaCCProvSP; C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe [2010-04-21 251216]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2010-01-30 135664]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2005-09-23 29896]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2005-09-23 66240]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-26 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
S3 NetSvc;Intel NCS NetService; c:\Program Files\Intel\NCS\Sync\NetSvc.exe [2002-09-27 139264]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2006-03-15 38912]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.08 2010-08-20 21:11:43

======Uninstall list======

-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
-->MsiExec.exe /X{166478EA-A017-43C0-BE42-7560BD5A646B}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->MsiExec.exe /X{287ECFA4-719A-2143-A09B-D6A12DE54E40}
Adobe AIR-->c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9.1.1-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
AMRT-->MsiExec.exe /I{01A3E75B-54C0-407F-8B95-B77705C7DCC4}
ArcSoft PhotoStudio 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\SETUP.EXE" -l0x9
CA Anti-Virus Plus-->"C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\setup\ccinstaller.exe" /u /silent /module="am"
CA Internet Security Suite-->"C:\Program Files\CA\CA Internet Security Suite\caunst.exe" /u
Canon Camera Access Library-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon Camera Support Core Library-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CSCLIB\Uninst.ini"
Canon Camera Window DC_DV 5 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC\Uninst.ini"
Canon Camera Window DC_DV 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Camera Window MC 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowMC\Uninst.ini"
Canon G.726 WMP-Decoder-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\G726Decoder\G726DecUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon MP Navigator EX 1.0-->"C:\Program Files\Canon\MP Navigator EX 1.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator EX 1.0\uninst.ini
Canon RAW Image Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\RAW Image Task\Uninst.ini"
Canon RemoteCapture Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities EOS Utility-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\EOS Utility\Uninst.ini"
Canon Utilities PhotoStitch-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities Solution Menu-->C:\Program Files\Canon\SolutionMenu\uninst.exe uninst.ini
Canon Utilities ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
CanoScan LiDE 90-->"C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2412\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2412 /L0x0009
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
Google Gmail Notifier-->"C:\Program Files\Google\Gmail Notifier\UninstallGmail.exe"
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_223E2B8E7BAD9544.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HiJackThis-->MsiExec.exe /X{45A66726-69BC-466B-A7A4-12FCBA4883D7}
Hotfix for Windows XP (KB915865)-->"C:\WINDOWS\$NtUninstallKB915865$\spuninst\spuninst.exe"
hp deskjet 3500-->msiexec /x{C7EC0699-D82C-4451-B701-C98C330D43AF}
HP Photo and Imaging 2.0 - Deskjet Series-->MsiExec.exe /I{E0828692-FD9D-459F-9312-C645C3CA6650}
hp print screen utility-->C:\Program Files\Hewlett-Packard\hp print screen utility\UnInstall\prnunins.exe
Intel(R) Extreme Graphics Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Intel(R) PRO Network Adapters and Drivers-->Prounstl.exe
Intel(R) PROSet-->MsiExec.exe /I{EF4EF65F-4D62-44D7-82C9-1AECCBA74C50}
InterVideo WinDVD 4-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Macromedia Shockwave Player-->C:\WINDOWS\system32\MACROMED\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\MACROMED\SHOCKW~1\Install.log
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Digital Image Standard 2006-->"C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=PREM VERSION=11
Microsoft Encarta Encyclopedia Standard 2006-->MsiExec.exe /I{06040048-3E21-46D6-9A91-D927BA08F41D}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Location Finder-->MsiExec.exe /I{9D18F7F8-B984-4249-8512-CC621BC59F12}
Microsoft Money 2006-->"c:\program files\microsoft money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Streets & Trips 2006-->MsiExec.exe /I{83ED1E80-A1B7-4226-BCF1-AC4A88151A6B}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works Suite 2006 Setup Launcher-->C:\Program Files\Microsoft Works Suite 2006\Setup\Launcher.exe /ARP D:\
Microsoft Works Suite Add-in for Microsoft Word-->MsiExec.exe /I{17E3A651-12B9-4149-BAE8-E6FB9A5ADC4F}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSXML 4.0 SP2 and SOAP Toolkit 3.0-->MsiExec.exe /I{32343DB6-9A52-40C9-87E4-5E7C79791C87}
Nero Suite-->C:\Program Files\Common Files\Nero\Uninstall\Setupx.exe /uninstall ExtraUninstallID=""
Presto! PageManager 7.15.16-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2D6B9EB-C6DC-4DAA-B4DE-BB7D9735E7DA}\PMSetup.exe" -l0x9 anythinganything -removeonly
Realtek AC'97 Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" REMOVE
ScanSoft OmniPage SE 4-->MsiExec.exe /I{DEE88727-779B-47A9-ACEF-F87CA5F92A65}
U.S. Robotics V.92 Fax Host Int-->C:\Program Files\CONEXANT\USR_MODEM_PCI_VEN_14F1&DEV_2F30&SUBSYS_200114F1\HXFSETUP.EXE -U -IVEN_14F1&DEV_2F30&SUBSYS_200114F1&REV_01
WebEx Record and Playback-->MsiExec.exe /I{1D243F00-1389-4C63-A7E9-B17E967D1901}
Windows Installer 3.1 (KB893803)-->"C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe"
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"

=====HijackThis Backups=====

O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe [2009-03-24]
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2009-03-24]
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon [2009-03-24]
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2009-03-24]
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe [2009-03-24]
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2009-03-24]
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2009-03-24]
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-03-24]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 [2009-03-29]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 [2009-03-29]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 [2009-03-29]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 [2009-03-29]
O4 - HKCU\..\Run: [sysguard] C:\WINDOWS\sysguard.exe [2009-03-29]
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" [2009-03-29]
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe [2009-03-29]
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe [2009-03-29]
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot [2009-03-29]

======Hosts File======

127.0.0.1 Localhost

======Security center information======

AV: CA Anti-Virus Plus

======System event log======

Computer Name: COMP-DEFAULT
Event Code: 10005
Message: DCOM got error "%1083" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Record Number: 204108
Source Name: DCOM
Time Written: 20100814072357.000000-240
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: COMP-DEFAULT
Event Code: 7000
Message: The Background Intelligent Transfer Service service failed to start due to the following error:
The executable program that this service is configured to run in does not implement the service.


Record Number: 204095
Source Name: Service Control Manager
Time Written: 20100814071629.000000-240
Event Type: error
User:

Computer Name: COMP-DEFAULT
Event Code: 10005
Message: DCOM got error "%1083" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Record Number: 204093
Source Name: DCOM
Time Written: 20100814071629.000000-240
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: COMP-DEFAULT
Event Code: 7000
Message: The Background Intelligent Transfer Service service failed to start due to the following error:
The executable program that this service is configured to run in does not implement the service.


Record Number: 204089
Source Name: Service Control Manager
Time Written: 20100814071629.000000-240
Event Type: error
User:

Computer Name: COMP-DEFAULT
Event Code: 10005
Message: DCOM got error "%1083" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Record Number: 204088
Source Name: DCOM
Time Written: 20100814071628.000000-240
Event Type: error
User: NT AUTHORITY\SYSTEM

=====Application event log=====

Computer Name: COMP-DEFAULT
Event Code: 88
Message: Shell is started at session 0

Record Number: 11402
Source Name: UmxAgent
Time Written: 20100626174851.000000-240
Event Type:
User:

Computer Name: COMP-DEFAULT
Event Code: 88
Message: explorer.exe started

Record Number: 11401
Source Name: UmxAgent
Time Written: 20100626174851.000000-240
Event Type:
User:

Computer Name: COMP-DEFAULT
Event Code: 88
Message: explorer.exe started

Record Number: 11400
Source Name: UmxAgent
Time Written: 20100626174851.000000-240
Event Type:
User:

Computer Name: COMP-DEFAULT
Event Code: 20
Message:
Record Number: 11399
Source Name: Google Update
Time Written: 20100626172205.000000-240
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: COMP-DEFAULT
Event Code: 20
Message:
Record Number: 11398
Source Name: Google Update
Time Written: 20100626162205.000000-240
Event Type: error
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=0401
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;

-----------------EOF-----------------
vict0r
August 22, 2010, 3:52 AM UTC
Run rkill again, then do the following to see if it fixes the error when launching Malwarebytes' Anti-Malware:

  • Please copy and paste the following text in the Code box exactly as written into notepad (not wordpad or any other text editor):
    regsvr32 "C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll"
    
regsvr32 "C:\Program Files\Malwarebytes' Anti-Malware\ssubtmr6.dll"
    
regsvr32 "C:\Program Files\Malwarebytes' Anti-Malware\vbalsgrid6.ocx"
  • Once you've done that click on File and select Save As...
  • In the Save dialogue box click on the drop down menu next to Save as type and select All Files
  • Name the file MBAM Fix.bat (the .bat extension is very important)
  • Save the file to your desktop and double click it to run it.
  • Click OK to each of the 3 dialog boxes that should show a success message for each file registered


You can now try to run Malwarebytes' Anti-Malware again.
anvosm
August 22, 2010, 5:02 AM UTC
Hi, this time it worked... here is my log

Thank you
Anne



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

8/22/2010 12:49:33 AM
mbam-log-2010-08-22 (00-49-33).txt

Scan type: Quick scan
Objects scanned: 150998
Time elapsed: 12 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\rthdbpl (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\DEFAULT\Application Data\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D} (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content (Worm.Prolaco.M) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf (Worm.Prolaco.M) -> Quarantined and deleted successfully.
vict0r
August 23, 2010, 7:18 AM UTC
Hi

The log shows that a old database was used when the scan was done. Please update Malwarebytes' Anti-Malware and perform a quick scan again:

Malwarebytes' Anti-Malware:

  • Start Malwarebytes' Anti Malware.
  • Click the Update tab and then click the Check for Updates button to perform the update.
  • When the update is finished, click the Scanner tab, select Perform Quick Scan and then click the Scan button.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt



Re-run - RSIT (Random's System Information Tool)

You should still have this program on your desktop.
  1. Double click on RSIT.exe to run it.
  2. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced. (it will be maximized)
  3. Please post the contents of "log.txt" in your next reply.



How is the computer performing now? Please describe any signs of infection carefully.

Continue to reply to this thread until I tell you that the logs are clean! Absence of symptoms does not necessarily mean a clean computer!
anvosm
August 24, 2010, 12:17 AM UTC
Hello

Malwarebytes' Anti-Malware: done
RSIT: done
both logs are pasted below

My computer seems to be running fine now, no more re-directs to other pages and before when I would be typing there would always be letters missing, now this seems ok too.
My computer is slow ( on a good day LOL ) because I am on a dial -up connection, I live in a rural area with no high speed.... isn't that a drag, in this day and age !!!
My anti virus program is not advising me of any threats now or items that have been
quarantined.

Thanks, will wait for further instructions.
Anne


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4468

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

8/23/2010 8:06:33 PM
mbam-log-2010-08-23 (20-06-33).txt

Scan type: Quick scan
Objects scanned: 171084
Time elapsed: 13 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of random's system information tool 1.08 (written by random/random)
Run by [removed] at 2010-08-23 20:09:10
Microsoft Windows XP Professional Service Pack 2
System drive C: has 66 GB (87%) free of 76 GB
Total RAM: 510 MB (39% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:09:15 PM, on 8/23/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\DEFAULT\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\DEFAULT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] "C:\WINDOWS\ehome\ehtray.exe"
O4 - HKLM\..\Run: [IgfxTray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [SoundMan] "SOUNDMAN.EXE"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files\Google\Gmail Notifier\gnotify.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB0C6283-2840-409F-BF46-1CC7FE0F639A}: NameServer = 216.252.64.75 216.252.64.76
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

--
End of file - 7708 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-02-01 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-07-14 278192]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll [2010-08-17 842296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-02-01 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-02-01 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-07-14 278192]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2004-08-10 59392]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2004-02-10 155648]
"SoundMan"=C:\WINDOWS\SOUNDMAN.EXE [2003-04-24 54784]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"=C:\Program Files\Google\Gmail Notifier\gnotify.exe [2005-07-15 479232]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2006-10-25 210472]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-02-01 136600]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"cctray"=C:\Program Files\CA\CA Internet Security Suite\casc.exe [2010-04-20 1721680]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2006-03-15 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-07-06 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
InterVideo WinCinema Manager.lnk - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

C:\Documents and Settings\DEFAULT\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2004-02-10 339968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PFW]
C:\WINDOWS\system32\UmxWnp.Dll [2009-03-27 79368]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveAutoRun"=67108863
"NoDriveTypeAutoRun"=323
"NoDrives"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\MSMSGS.EXE"="C:\Program Files\Messenger\MSMSGS.EXE:*:Enabled:Windows Messenger"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2010-08-22 00:32:12 ----A---- C:\mbam-error.txt
2010-08-20 21:11:29 ----D---- C:\rsit
2010-08-13 07:21:34 ----D---- C:\Program Files\MSSOAP
2010-08-13 07:21:09 ----D---- C:\Program Files\Webroot

======List of files/folders modified in the last 1 months======

2010-08-23 16:48:48 ----D---- C:\WINDOWS\system32
2010-08-23 16:48:48 ----D---- C:\WINDOWS
2010-08-23 09:02:11 ----D---- C:\WINDOWS\system32\CatRoot2
2010-08-23 08:36:23 ----A---- C:\WINDOWS\SYSTEM.INI
2010-08-23 08:30:03 ----A---- C:\WINDOWS\ModemLog_U.S. Robotics V.92 Fax Host Int.txt
2010-08-23 08:30:00 ----D---- C:\WINDOWS\temp
2010-08-23 08:21:49 ----D---- C:\WINDOWS\Registration
2010-08-23 00:42:47 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-08-22 00:51:31 ----D---- C:\WINDOWS\system32\drivers
2010-08-22 00:51:31 ----D---- C:\WINDOWS\Microsoft.NET
2010-08-22 00:32:09 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-08-22 00:32:03 ----D---- C:\WINDOWS\Prefetch
2010-08-21 18:28:21 ----HD---- C:\WINDOWS\inf
2010-08-18 19:50:48 ----SHD---- C:\WINDOWS\Installer
2010-08-18 19:50:48 ----RD---- C:\Program Files
2010-08-18 19:50:48 ----HD---- C:\Config.msi
2010-08-18 19:50:47 ----SD---- C:\WINDOWS\Tasks
2010-08-14 01:31:34 ----D---- C:\Program Files\Microsoft Digital Image 2006
2010-08-13 09:34:55 ----D---- C:\Documents and Settings
2010-08-13 07:39:03 ----D---- C:\WINDOWS\system32\drivers\etc
2010-08-13 07:22:19 ----AC---- C:\WINDOWS\win.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 KmxAMRT;KmxAMRT; C:\WINDOWS\system32\DRIVERS\KmxAMRT.sys [2009-12-23 132088]
R0 KmxStart;KmxStart; C:\WINDOWS\System32\DRIVERS\kmxstart.sys [2009-06-08 108024]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2006-03-15 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2006-03-15 14848]
R1 KmxAgent;KmxAgent; C:\WINDOWS\System32\DRIVERS\kmxagent.sys [2009-12-23 78840]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2003-04-25 730092]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2002-09-25 140800]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2006-03-15 9600]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\USR_MDMV.sys [2005-08-08 1035008]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\USR_BSC2.sys [2005-08-08 231168]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2004-02-10 681469]
R3 KmxCfg;KmxCfg; C:\WINDOWS\System32\DRIVERS\kmxcfg.sys [2009-09-30 239608]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2006-03-15 12160]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2006-03-15 31616]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2006-03-15 20480]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_USR.sys [2005-08-08 729728]
S3 KmxAMVet;KmxAMVet; \??\C:\WINDOWS\system32\Drivers\KmxAMVet.sys []
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2006-03-15 26496]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 CAISafe;CAISafe; C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe [2009-11-20 212992]
R2 CCALib8;Canon Camera Access Library 8; C:\Program Files\Canon\CAL\CALMAIN.exe [2005-09-30 96341]
R2 ccSchedulerSVC;CA Common Scheduler Service; C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe [2010-04-21 206160]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2004-08-10 194560]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2004-08-10 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-02-01 152984]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2005-09-22 53248]
R2 UmxAgent;HIPS Event Manager; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2009-08-04 887288]
R2 UmxCfg;HIPS Configuration Interpreter; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2009-07-13 760664]
R2 UmxPol;HIPS Policy Manager; C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2009-07-27 227832]
R3 CaCCProvSP;CaCCProvSP; C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe [2010-04-21 251216]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2010-01-30 135664]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2005-09-23 29896]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2005-09-23 66240]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-26 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2006-03-15 14336]
S3 NetSvc;Intel NCS NetService; c:\Program Files\Intel\NCS\Sync\NetSvc.exe [2002-09-27 139264]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2006-03-15 38912]

-----------------EOF-----------------
vict0r
August 24, 2010, 9:40 PM UTC
Hi

Please continue with this:


SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    
KmxAMVet.sys
    

    
:dir
    
%Windir%\sysguard /s
    

    
:file
    
%Windir%\ieguard.dll
    

    
:reg
    
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D032570A-5F63-4812-A094-87D007C23012}
    
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ieguard.TIEAdvBHO
    
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D032570A-5F63-4812-A094-87D007C23012}
    
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\sysguard
    
HKEY_CURRENT_USER\Software\Microsoft\ActiveMovie\devenum\{4EFE2452-168A-11D1-BC76-00C04FB9453B}
    
HKEY_CURRENT_USER\Software\Microsoft\ActiveMovie\devenum\{E0F158E1-CB04-11D0-BD4E-00A0C911CE86}
    
HKEY_CURRENT_USER\Software\Microsoft\Multimedia\ActiveMovie
    
HKEY_CURRENT_USER\Software\sysguard

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

    Note: The log can also be found on your Desktop entitled SystemLook.txt



Download ComboFix

A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper.

**IMPORTANT !!! Save ComboFix.exe to your Desktop**

Please download ComboFix from one of the following links, do not run the tool yet:

Link1
Link2


Disable CA AntiVirus

Right click on CA icon in the system tray, near the clock (a shield).
Click on CA Anti-Virus > Snooze Anti-Virus Protection.
When prompted, enter in 30 and click on Snooze.


Disable CA Firewall

Right click on the CA icon in the system tray.
Click on CA Personal Firewall > Disable CA Personal Firewall
Please verify that the firewall is disabled: Do the above steps again and look for "Enable CA Personal Firewall." If this is the case, then you successfully disabled the CA Personal Firewall Guard.


Run ComboFix

Double click the ComboFix icon on the desktop to run the tool and click Yes to the disclaimer.

Please install the Recovery Console if prompted.

The Windows Recovery Console will allow you to boot into a special recovery (repair) mode. This allows us to more easily help you if your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Please include the ComboFix log (C:\ComboFix.txt) in your next reply for further review.


Please enable CA Anti-Virus and Firewall after ComboFix is finished.


If Combofix fails to run:

If Combofix fails to run, please try the scan in safe mode. You might want to save these instructions with notepad or print them because there's no internet in safe mode:

  • Restart your computer
  • During startup, but before the Windows logo appears, the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • When asked to proceed to safe mode, click Yes.
  • Run ComboFix from the desktop.
  • Combofix should reboot the computer automatically when finished. Reboot the computer manually (normal mode) if necessary.


To post:
  • SystemLook log
  • Combofix log
  • Did any problems occur while following the instructions?