Hi,
New here so please forgive mistakes.
I have recently had problems with trojans & trojan droppers. I believe i have now managed to get rid of them but still have a couple of issues. The main one being that when i search for web pages the search works fine but 9 times out of 10 when i click on a link for the required webpage it takes me somewhere completely different... sometimes it goes straight to ask jeeves & displays their search results but sometimes it also takes me to completely random websites that have nothing to do with my original search. On top of this i also have internet explorer pages opening up on their own like a pop up, except its a complete page.
my logfile & uninstall file are listed below.
Thanks in advance.. really getting frustrated with this now.
Uninstall file:
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
3 USB Modem
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Client Installation Program
AVG Free 9.0
AXIS Media Control Embedded
Bonjour
BT Broadband Desktop Help
BTHomeHub
Canon CanoScan Toolbox 4.1
Canon iP2600 series
Canon iP2600 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner
C-Media Card Reader Driver USB2.0
Compatibility Pack for the 2007 Office system
ConvertXtoDVD 3.2.1.55b
Critical Update for Windows Media Player 11 (KB959772)
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
Express Burn
Express Rip
FreeButtons.org
Garmin Communicator Plugin
Garmin USB Drivers
Garmin USB Drivers
GoToAssist Corporate
GoToAssist Corporate
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Integrated Performance Primitives RTI 4.0
iTunes
Java(TM) 6 Update 17
K-Lite Codec Pack 3.8.5 Full
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Business 2010
Microsoft Office Home and Business 2010 (Beta) - English
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Plus! for Windows XP
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Napster
Napster Burn Engine
NVIDIA Drivers
ParetoLogic PC Health Advisor
PCDJ Red Mobile (remove only)
PCDJ Song Book Maker
PCDJ VJ
PCDJ(uk)RED VRM
pdfFactory Pro
PIXMA Extended Survey Program
Prism Video Converter
Protected Music Converter 1.0.0.21
QuickTime
REALTEK GbE & FE Ethernet PCI NIC Driver
Realtek High Definition Audio Driver
Registry Mechanic 7.0
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
SoundTap Streaming Audio Recorder
Spybot - Search & Destroy
SpywareBlaster 4.2
SUPERAntiSpyware Free Edition
Switch Sound File Converter
Tansee iPhone Transfer SMS
UnHackMe 5.00 release
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Word 2007 (KB974631)
Update for Outlook 2007 Junk Email Filter (kb2202131)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
VIA Platform Device Manager
VIA/S3G Display Driver 6.14.10.0057
VideoLAN VLC media player 0.8.6d
WavePad Sound Editor
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
----------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:07:57, on 30/07/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\CmUCReye.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [CmUCRRun] C:\WINDOWS\system32\CmUCReye.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248950523843
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B947BD34-91CC-4590-9BA0-6F0F0D2028E8} (EmailClientUtil Class) - http://www.productsandservices.bt.com/consumer/consumerProducts/js/BTSetupTools.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
--
End of file - 3263 bytes
--------------------------------------------------------------
I have been using several programs to help me get rid of the trojans etc as directed by my service provider support people, but usually just have AVG running.
Regards
Dave.
New here so please forgive mistakes.
I have recently had problems with trojans & trojan droppers. I believe i have now managed to get rid of them but still have a couple of issues. The main one being that when i search for web pages the search works fine but 9 times out of 10 when i click on a link for the required webpage it takes me somewhere completely different... sometimes it goes straight to ask jeeves & displays their search results but sometimes it also takes me to completely random websites that have nothing to do with my original search. On top of this i also have internet explorer pages opening up on their own like a pop up, except its a complete page.
my logfile & uninstall file are listed below.
Thanks in advance.. really getting frustrated with this now.
Uninstall file:
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
3 USB Modem
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Client Installation Program
AVG Free 9.0
AXIS Media Control Embedded
Bonjour
BT Broadband Desktop Help
BTHomeHub
Canon CanoScan Toolbox 4.1
Canon iP2600 series
Canon iP2600 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner
C-Media Card Reader Driver USB2.0
Compatibility Pack for the 2007 Office system
ConvertXtoDVD 3.2.1.55b
Critical Update for Windows Media Player 11 (KB959772)
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
Express Burn
Express Rip
FreeButtons.org
Garmin Communicator Plugin
Garmin USB Drivers
Garmin USB Drivers
GoToAssist Corporate
GoToAssist Corporate
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Integrated Performance Primitives RTI 4.0
iTunes
Java(TM) 6 Update 17
K-Lite Codec Pack 3.8.5 Full
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Click-to-Run 2010 (Beta)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Business 2010
Microsoft Office Home and Business 2010 (Beta) - English
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007 Trial
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Plus! for Windows XP
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Napster
Napster Burn Engine
NVIDIA Drivers
ParetoLogic PC Health Advisor
PCDJ Red Mobile (remove only)
PCDJ Song Book Maker
PCDJ VJ
PCDJ(uk)RED VRM
pdfFactory Pro
PIXMA Extended Survey Program
Prism Video Converter
Protected Music Converter 1.0.0.21
QuickTime
REALTEK GbE & FE Ethernet PCI NIC Driver
Realtek High Definition Audio Driver
Registry Mechanic 7.0
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
SoundTap Streaming Audio Recorder
Spybot - Search & Destroy
SpywareBlaster 4.2
SUPERAntiSpyware Free Edition
Switch Sound File Converter
Tansee iPhone Transfer SMS
UnHackMe 5.00 release
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Word 2007 (KB974631)
Update for Outlook 2007 Junk Email Filter (kb2202131)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
VIA Platform Device Manager
VIA/S3G Display Driver 6.14.10.0057
VideoLAN VLC media player 0.8.6d
WavePad Sound Editor
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
----------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:07:57, on 30/07/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\CmUCReye.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [CmUCRRun] C:\WINDOWS\system32\CmUCReye.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1248950523843
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B947BD34-91CC-4590-9BA0-6F0F0D2028E8} (EmailClientUtil Class) - http://www.productsandservices.bt.com/consumer/consumerProducts/js/BTSetupTools.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
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End of file - 3263 bytes
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I have been using several programs to help me get rid of the trojans etc as directed by my service provider support people, but usually just have AVG running.
Regards
Dave.




button.