Hi
As you have confirmation of the infection, a backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.
This allows hackers to remotely control your computer,
steal critical system information and
Download and Execute files Your computer is infected with a
ROOTKIT. In particular, the TDL3 rootkit, also known as
Win32/Alureon. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.
Due to its rootkit functionality, it's impossible to tell what may be done while the system is compromised.
Therefore it may be prudent to:
- Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts.
- Using a known clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password)
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWindows RootkitsShould you have any questions, please feel free to ask.
If you would like to carry on in an attempt to clean this machine please post the mbam log as requested and we'll take it from there.