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This thread's last reply is from July 29, 2010, 9:14 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

bkeesing
does little good when you cant get anyone to respond
NonSuch Administrator
You are expecting instant help. That isn't going to happen. This site, as well as almost all other help sites, is supported by volunteer helpers at no charge to the user. Everyone has their own "day job" to handle, as well as family and other obligations. This site is not their life.

We understand that your needs may be emergent. If that is the case, than an online forum may very likely not be your best option, and you may be better served by taking your computer into a trusted local repair shop and having it fixed there.

In any case, you have an open topic in the Malware Removal room where you have posted your HijackThis log. If you still need help, then leave the topic open and do not reply to it until you've received a response from a helper. If you do not plan to wait for help, please post in that topic to notify us of your intentions. Do not open additional topics, and please spare our volunteer staff your unnecessary sarcasm.

This topic is now closed.

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