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Yesterday windows explorer crashed and I could not restart. I was able to star safe mode and found Spigot Inc listed among my msconfig services & startup items. Not recognizing this I looked it up- apparently malware. So I unchecked them and was able to restart . I use Microsoft Security Essentials and ran a scan but Spigot was not detected. So, how do I remove it and prevent reinfection? I am using Vista 64 and stay updated Thanks
I see from your post that you're using a 64 bit operating system.
Unfortunately, the tools we use to analyze and remove infections do not work properly on a 64 bit operating system, and their results cannot be relied upon. Because of this, it is almost impossible for us to correctly diagnose problems, and the fixes we might offer could potentially do as much damage to your computer as any infection you might have.
Due to the above stated reasons, we do not at this time offer support for 64 bit operating systems. We are sorry that we are currently unable to assist you.
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