We are not able to navigate to any websites, but I can get a ping response from the cmd prompt. Below is our hijack this log.
Thank you for your help.
Craig and Terri
Thank you for your help.
Craig and Terri
Malware Removal Forums
Internet access blocked
1 min read
NonSuch
You could have saved yourself some time had you read the forum rules prior to posting. 
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.
This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.
This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<