Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Windows Explorer crash

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Windows Explorer crash

Unread postby imperator » June 14th, 2010, 7:36 am

Hey,

Suddenly, my computer become slower and Windows Explorer crashes often.

Here is Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:33:28, on 14.06.2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Windows\Explorer.EXE
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
C:\Program Files\Opera\opera.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SHOUTcast Toolbar Search Class - {14f0d511-36a2-41ca-ae01-ba4f87282c97} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - (no file)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {5CA87739-1C59-33F9-3E8E-51FD2F1E59DA} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: (no name) - {C90DBB52-46E0-4E65-92BC-799ADEE54C86} - C:\PROGRA~1\Flash2X\FLASHP~1\FLASHP~1.DLL
O2 - BHO: SHOUTcast Loader - {ccec60fc-2608-4e58-9659-3ffc159e8ea9} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - (no file)
O3 - Toolbar: SHOUTcast Radio Toolbar - {0457331d-8ca6-4f97-9c26-6a9ef2b2dba8} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTunerWrapper.exe" /S
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: &SHOUTcast Search - C:\ProgramData\SHOUTcast Radio Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MIF5BA~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~2\AVP11\mzvkbd3.dll,C:\PROGRA~2\AVP11\kloehk.dll
O23 - Service: AST HighEnd Service (ASTSRV) - Nalpeiron Ltd. - C:\Windows\system32\ASTSRV.EXE
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
O23 - Service: Cacheman Service (CachemanService) - Unknown owner - C:\Program Files\Cacheman\CachemanServ.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\system32\nlssrv32.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe

--
End of file - 8292 bytes


...And Uninstall list:

32 Bit HP CIO Components Installer
3DMark Vantage
ACID Pro 7.0
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Media Player
Adobe Photoshop CS4
Adobe Reader 9.3
Adobe Setup
Adobe Shockwave Player 11.5
Advanced SystemCare 3
AnalogX CacheBooster
BS.Player FREE
Counter-Strike 1.6
CPUID CPU-Z 1.54
Futuremark SystemInfo
Game Booster
Google Earth
Google Update Helper
Gordon's Gate Flash Driver 2.2.0.1
HijackThis 2.0.2
HP Customer Participation Program 13.0
HP Deskjet All-In-One Driver Software 13.0 Rel. 1
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HTML-Kit
Icecast 2.3.2
Java(TM) 6 Update 20
Junk Mail filter update
Kaspersky Internet Security 2011
Kaspersky Internet Security 2011
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server Compact 3.5 Design Tools ENU
Microsoft SQL Server Compact 3.5 ENU
Microsoft Visual Basic 2008 Express Edition - ENU
Microsoft Visual Basic 2008 Express Edition - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Windows SDK for Visual Studio 2008 Express Tools for .NET Framework
Microsoft Windows SDK for Visual Studio 2008 Express Tools for Win32
Movie Splitter (remove only)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA Media Center Extensions
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OCCT Perestroika 3.1.0
OpenAL
Opera 10.53
Pocket Tanks v1.3
PowerISO
Realtek High Definition Audio Driver
RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition
RocketDock 1.3.5
SHOUTcast Radio Toolbar
SiSoftware Sandra Lite 2010
Smart Defrag
SpeedFan (remove only)
SUPER © Version 2010.bld.38 (May 2, 2010)
System Requirements Lab
System Requirements Lab
TeamViewer 5
Tic-Tac-Toe Gadget for Windows SideShow
TuneUp Utilities
Unlocker 1.8.9
VC Runtimes MSI
VIA Platform Device Manager
Visual MP3 Splitter & Joiner 6.1
Windows Automated Installation Kit
Windows Driver Package - Sony Ericsson Mobile Communications (ggsemc) USB (09/18/2008 2.2.0.0)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Upload Tool
WinRAR archiver

Thank`s in advance...
imperator
Active Member
 
Posts: 2
Joined: June 14th, 2010, 6:20 am
Advertisement
Register to Remove

Re: Windows Explorer crash

Unread postby imperator » June 16th, 2010, 1:32 am

Problem solved.
imperator
Active Member
 
Posts: 2
Joined: June 14th, 2010, 6:20 am

Re: Windows Explorer crash

Unread postby NonSuch » June 16th, 2010, 3:03 am

As this issue appears to be resolved, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 341 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware