Possible Malware related problems.Would appreciate Help.

[paulo]

Hello OD.I posted a reply yesterday but I noticed it hasn't registered?So here it is again.
I have saved the GMER scan log in win word(As it wasn't allowing me to save it in notepad for some reason)I have tried to upload it as an attachment it says file uploading but I can't see it in my reply.Are you receiveing the GMER scan log attachment ok?It's too big to copy and paste.There also wasn't any log created by the eset online scan but I can tell you that it found no threats.What should I do next?Thanks.

[Odd dude]

I'm sorry, I don't see any attachments.

I see you have WinRAR installed - could you compress the log using WinRAR for me? All you need to do is right-click the log file, choose the WinRAR menu, choose add to archive, then in the bottom-left portion of the window that opens choose "Best" for compression method and click OK. You should be able to upload the resulting .rar file.

[paulo]

Hi OH.Great that worked.Here it is.Thanks.

[Odd dude]

Perfect

The GMER log is clean - and all your other logs have been clean also. Thus I'd say you're free of malware.

[paulo]

Hi OD.Thanks,that's great.I'll just have to get the problem with not being able to run the windows safety scanner and the safe mode with networking problem solved then.Is there any hijack this entries needing fixed before uninstalling it?If you'e happy then I'm happy.Thank you for your help

[Odd dude]

There isn't anything else you need to do.

Is it OK if I ask for this topic to be closed now?

[paulo]

Yes.Thank you for your assistance.

[Gary R]

As your problems appear to have been resolved, this topic is now closed.

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