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trying to get rid of rogue security "Protection Center"

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Re: trying to get rid of rogue security "Protection Center"

Unread postby fedupwroguesw » June 11th, 2010, 6:35 pm

I need more time I have not have time to do the last instructions you sent I will hopefully get it this weekend
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Re: trying to get rid of rogue security "Protection Center"

Unread postby melboy » June 11th, 2010, 6:41 pm

Ok, Thanks for letting me know. Please post them over the weekend.
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Re: trying to get rid of rogue security "Protection Center"

Unread postby fedupwroguesw » June 12th, 2010, 11:25 pm

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
kernel: MBR read successfully
user & kernel MBR OK


I think this was the only thing pending, I ran it from the "run" box and pasted "CMD /C \mbr -t >Log.txt&Log.txt&del Log.txt" without the quotes.

Again thank you for all your help
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Re: trying to get rid of rogue security "Protection Center"

Unread postby melboy » June 13th, 2010, 4:58 am

Hi


OTM by OldTimer

You should still have this on your Desktop.

  • Double-click OTM.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself


===========================================


Your logs now appear to be clean.
This is my general post for when your logs show no more signs of malware.


Your computer was infected with a ROOTKIT. In particular, the TDL3 rootkit, also known as Win32/Alureon. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

Due to its rootkit functionality, it's impossible to tell what may have been done when the system was compromised.

Therefore it may be prudent to:

  1. Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts.
  2. Change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password)

What are rootkits from Wikipedia

How do I respond to a possible identity theft and how do I prevent it


=====================================================


Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

  • Clear Infected System Restore Points
  • Turn System Restore off
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
    Restart your computer

    =
  • Turn System Restore on
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Uncheck Turn off System Restore on all drives.
  • Click Apply
  • Click each drive in turn where system restore is not required and click Settings
    Note: System restore is only needed on drives with an operating system installed
  • For each drive without an operating system, check Turn off system restore on this drive, click Yes then click OK.
Note: only do this once, and not on a regular basis


  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    Uninstall Tools for Major Antivirus Products
  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
    Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.


Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • Malwarebytes' Anti-Malware
    As you already have Malwarebytes' Anti-Malware on board I would keep it regularly updated and run regular quick scans with it. (TIP: Cleaning out temp files can reduce scanning times.)
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. The Full version includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera
  • Install and use a firewall with outbound protection
    The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.
    Suggestions:

    [Please note that trial pay is not needed to get any product for free.]


Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!
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Re: trying to get rid of rogue security "Protection Center"

Unread postby Gary R » June 16th, 2010, 11:40 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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