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Total codec pack headache

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Total codec pack headache

Unread postby tanya21 » May 4th, 2010, 2:55 am

Recently I have been unable to play videos (avi, wmv, mkv, etc) using windows media player, GOM player and BS player, when I try to open the vidoes it keeps giving me this message, this program requires a missing windows codec and tells me to download this codec hxxp://totalcodec.com/ however this is not free.

I have already tried these troubleshooting steps
Scanned computer with Malwarebytes' Anti-Malware
Scanned computer with Microsoft Security Essentials
Scanned computer with PC Tools AntiVirus

none of these programs are finding any threats/issues, I also uninstalled the GOM player and reinstalled however that didn't fix it.

I also don't have any filesharing/P2P programs installed on my computer.

I am not sure what else I need to do.

Please advise :cry: .
Last edited by NonSuch on May 4th, 2010, 6:54 pm, edited 1 time in total.
Reason: Edited to disable link.
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Re: Total codec pack headache

Unread postby NonSuch » May 4th, 2010, 6:53 pm

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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