This thread's last reply is from May 4, 2010, 10:53 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Recently I have been unable to play videos (avi, wmv, mkv, etc) using windows media player, GOM player and BS player, when I try to open the vidoes it keeps giving me this message, this program requires a missing windows codec and tells me to download this codec
hxxp://totalcodec.com/ however this is not free.
I have already tried these troubleshooting steps
Scanned computer with Malwarebytes' Anti-Malware
Scanned computer with Microsoft Security Essentials
Scanned computer with PC Tools AntiVirus
none of these programs are finding any threats/issues, I also uninstalled the GOM player and reinstalled however that didn't fix it.
I also don't have any filesharing/P2P programs installed on my computer.
I am not sure what else I need to do.
Please advise

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