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malware blocks keyboard & mouse

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malware blocks keyboard & mouse

Unread postby mjs1138 » April 30th, 2010, 10:48 am

A computer in our lab had some “fake anti-virus” malware loaded on to it from a website that a user viewed. The PC was turned off. Now the PC no longer responds to the USB keyboard or mouse – the function keys don’t even respond during POST. Has any one seen or heard of this type of problem? If so what is the remedy?
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Re: malware blocks keyboard & mouse

Unread postby Gary R » April 30th, 2010, 12:18 pm

A computer in our lab

It seems from your comment that you are asking for help for a business machine ....

May I draw your attention to THIS topic, which you should have read before posting for help.

The section Posting for help for business machines explains why we do not offer help for such computers.

This topic is now closed.
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