Total Vista Security

I went to the website Surfthechannel and as soon as the page loaded 5 msdos windows loaded, and now malware calling itself Total Vista Security is warning me that I have 32 infections and that I have to pay to register Total Vista Security so as to clean my system. I ran Kasperski and it Quarantined it; a Trojan Generic. And, when I open Firefox or Internet Explorer (using Safari right now), it says something about a trojan-bnk.win32.keylogger.gen (sorry I forgot to right down the specifics of that message).
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:59:11 PM, on 4/4/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\System32\hkcmd.exe
C:\Users\user\AppData\Local\ave.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Safari\Safari.exe
C:\Users\user\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmred ... bm=yh_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Verizon\VSP\ServicepointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8464 bytes

And the Uninstall List

Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9
Adobe Shockwave Player
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink DVD Suite
Drive Manager
Drive Manager
ESU for Microsoft Vista
Geek Squad 24 Hour Computer Support
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Intel(R) Graphics Media Accelerator Driver
iPhone Configuration Utility
iTunes
Java(TM) 6 Update 15
Java(TM) 6 Update 7
Juno Preloader
Kaspersky Internet Security 2009
Kaspersky Internet Security 2009
king.com (remove only)
LabelPrint
LabelPrint
LightScribe System Software 1.14.17.1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2003
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetWaiting
NetZero Preloader
OGA Notifier 2.0.0048.0
Power2Go
Power2Go
PowerDirector
PowerDirector
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SPORE Creature Creator Trial Edition
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Verizon High Speed Internet
Verizon Servicepoint 3.5.10

Patiently awaiting your assistance, thank you.

[3days:aj05qibz][/3days:aj05qibz]

Hi and welcome to MalWare Removal forums, Sorry for the delay in answering your request for help.
We have had more logs than we could handle in a timely manner.
My name is Cypher, and I will be helping you with your malware problems.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Back up your files

please note the following important guidelines.

• The instructions being given are for YOUR computer and system only!.
  Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
• If you don't know or understand something, please don't hesitate to ask.
• Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
• Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
  Absence of symptoms does not mean that everything is clear.
• Please DO NOT run any other tools or scans whilst I am helping you.
• Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
• Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• The logs from the tools we use can take some time to research so please be patient.
  
  
• If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Vista Advice:

• All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
• The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC).
• When prompted by this with anything I ask you to do carry out please select the option Allow.

Download/run Rkill:

Please download Rkill from one of the following links and save to your Desktop:

One, Two,Three or Four

• Right-click on Rkill And select " Run as administrator " to run it.
• A command window will open then disappear upon completion, this is normal.
• When finished, Notepad will open with a log called, "rkill.log".
• Please copy and paste the contents of the rkill.log in your next reply.
• The file is automatically saved... located at C:\rkill.log.
• Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.



Next.

Please download ATF Cleaner to your desktop.

• Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Next.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.

• Right-click mbam-setup.exe And select " Run as administrator " then follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  Update Malwarebytes' Anti-Malware
  Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform Quick Scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.

• Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
• Please read the disclaimer... click on Continue.
• RSIT will start running. When done... 2 logs files...will be produced.
• The first one, "log.txt", << will be maximized
• The second one, "info.txt", << will be minimized.

Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Logs/Information to Post in your Next Reply

• rkill.log.
• Malwarebytes log.
• RSIT log.txt file contents and info.txt file contents.
• Please give me an update on your computers performance.

Hi NickW1

It has been two days since my last post.

• Do you still need help?
• Do you need more time?
• Are you having problems following my instructions?
• According to Malware Removal's latest policy, topics can be closed after 3 days without a response. If you do not reply within the next 24 hours, this topic will be closed.

My system performance has actually been pretty good for a few days. I downloaded malwarebytes a before your reply as I was worried about my computer. I ran it and a registry fix from the malwarebytes site that was specifically for the Total Vista security problem. I decided to go ahead and fallow your instructions at this point even though I may have already fixed it, just to be extra safe.

Here is the requested information:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as user on 04/11/2010 at 13:43:29.


Processes terminated by Rkill or while it was running:


C:\Users\user\Desktop\rkill.exe


Rkill completed on 04/11/2010 at 13:43:38.

Next:
Malwarebytes' Anti-Malware 1.45
http://www.malwarebytes.org

Database version: 3958

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

4/11/2010 2:03:07 PM
mbam-log-2010-04-11 (14-03-07).txt

Scan type: Quick scan
Objects scanned: 105058
Time elapsed: 9 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Next: info.txt logfile of random's system information tool 1.06 2010-04-11 14:12:00

======Uninstall list======

-->"C:\Program Files\HP Games\Agatha Christie - Death on the Nile\Uninstall.exe"
-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Big City Adventures San Francisco\Uninstall.exe"
-->"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Build-a-lot 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash Hometown Hero\Uninstall.exe"
-->"C:\Program Files\HP Games\Dream Chronicles 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Family Feud 3\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest Solitaire 2\Uninstall.exe"
-->"C:\Program Files\HP Games\JoJo's Fashion Show\Uninstall.exe"
-->"C:\Program Files\HP Games\Luxor 3\Uninstall.exe"
-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
-->"C:\Program Files\HP Games\Mystery P.I. - The Vegas Heist\Uninstall.exe"
-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Poker Superstars III\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Pool\Uninstall.exe"
-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\SPORE Creature Creator Trial Edition\Uninstall.exe"
-->"C:\Program Files\HP Games\The Hidden Object Game Show\Uninstall.exe"
-->"C:\Program Files\HP Games\The Price is Right\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds Legends\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - The Secret City\Uninstall.exe"
-->"C:\Program Files\HP Games\Wedding Dash\Uninstall.exe"
-->"C:\Program Files\HP Games\Wheel of Fortune 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio -SM=SMAUDIO.EXE,1801
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
ActiveCheck component for HP Active Support Library-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Adobe Shockwave Player-->MsiExec.exe /X{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}
Apple Application Support-->MsiExec.exe /I{553255F3-78FD-40F1-A6F8-6882140265FE}
Apple Mobile Device Support-->MsiExec.exe /I{B5C3B892-0849-476C-9F46-B12F84819D57}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Atheros Driver Installation Program-->C:\Program Files\InstallShield Installation Information\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}\setup.exe -runfromtemp -l0x0009
Bonjour-->MsiExec.exe /X{76BC2442-0002-47FA-9617-43BAD82BEF4C}
Cisco EAP-FAST Module-->MsiExec.exe /I{415B2719-AD3A-4944-B404-C472DB6085B3}
Cisco LEAP Module-->MsiExec.exe /I{83770D14-21B9-44B3-8689-F7B523F94560}
Cisco PEAP Module-->MsiExec.exe /I{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IWAHerza.INF
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
Drive Manager-->"C:\Program Files\InstallShield Installation Information\{48B0F38D-1913-44F3-99AA-D4C55A2B038E}\setup.exe" -runfromtemp -l0x0409 -removeonly
Drive Manager-->MsiExec.exe /I{48B0F38D-1913-44F3-99AA-D4C55A2B038E}
ESU for Microsoft Vista-->MsiExec.exe /I{3877C901-7B90-4727-A639-B6ED2DD59D43}
Geek Squad 24 Hour Computer Support-->MsiExec.exe /I{F204E2B3-225D-419D-A5DE-3F97E8ADDD1B}
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_HERMOSA_HSF\UIU32m.exe -U -IHPQHERzm.inf
HijackThis 2.0.2-->"C:\Users\user\Desktop\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Active Support Library-->"C:\Program Files\InstallShield Installation Information\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}\setup.exe" -runfromtemp -l0x0409 -removeonly
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}\setup.exe" -l0x9 -removeonly
HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}
HP DVD Play 3.7-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Help and Support-->MsiExec.exe /I{0054A0F6-00C9-4498-B821-B5C9578F433E}
HP Quick Launch Buttons 6.40 H2-->C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst
HP Total Care Advisor-->MsiExec.exe /X{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}
HP Update-->MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
HP User Guides 0118-->MsiExec.exe /I{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}
HP Wireless Assistant-->MsiExec.exe /I{9ADABDDE-9644-461B-9E73-83FA3EFCAB50}
HPAsset component for HP Active Support Library-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
HPTCSSetup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{846DDADA-0239-4B67-A6B1-33658863793B}\setup.exe" -l0x9 -removeonly
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
iPhone Configuration Utility-->MsiExec.exe /I{FA54AFB1-5745-4389-B8C1-9F7509672ED1}
iTunes-->MsiExec.exe /I{996A2FAA-7514-4628-9D12-A8FC34A0016E}
Java(TM) 6 Update 19-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216013FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Juno Preloader-->MsiExec.exe /X{6423EF83-6E1D-4D22-A36F-689CD19FD4D2}
Kaspersky Internet Security 2009-->MsiExec.exe /I{8CB14A64-CEF4-4C8F-B1C8-1C3B8752CB55}
Kaspersky Internet Security 2009-->MsiExec.exe /I{8CB14A64-CEF4-4C8F-B1C8-1C3B8752CB55}
king.com (remove only)-->"C:\Windows\king-uninstall.exe"
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LightScribe System Software 1.14.17.1-->MsiExec.exe /X{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}
Malwarebytes' Anti-Malware-->"C:\Users\user\Desktop\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Live Search Toolbar-->MsiExec.exe /X{96384578-C6A2-4EC6-92CD-B62A60713040}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word 2003-->MsiExec.exe /I{901B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MobileMe Control Panel-->MsiExec.exe /I{51F96AEC-D902-4434-A0DC-B9692A21AE7C}
Mozilla Firefox (3.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
muvee Reveal-->MsiExec.exe /X{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
NetZero Preloader-->MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
QuickTime-->MsiExec.exe /I{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}
Realtek 8169 8168 8101E 8102E Ethernet Driver-->C:\Program Files\InstallShield Installation Information\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}\setup.exe -runfromtemp -l0x0009 -removeonly
Safari-->MsiExec.exe /I{A67BB21E-D419-45BB-AB86-7D87D14BBCE2}
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB978380)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {667A88D1-0369-4070-A62A-70672D68A9BF}
Security Update for Microsoft Office Excel 2007 (KB978382)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6DE3DABF-0203-426B-B330-7287D1003E86}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
SPORE Creature Creator Trial Edition-->"C:\Program Files\HP Games\SPORE Creature Creator Trial Edition\Uninstall.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office InfoPath 2007 (KB976416)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {432C5EE4-8096-4FF1-95E1-65219365DFF7}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Word 2007 (KB974561)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0CDDBAA2-2111-4A0E-A1B0-76C40C635331}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Verizon High Speed Internet-->"C:\Windows\DSL\unins000.exe"
Verizon Servicepoint 3.5.10-->"C:\Program Files\Verizon\VSP\unins000.exe"

======Security center information======

AS: Windows Defender

======System event log======

Computer Name: user-PC
Event Code: 4376
Message: Servicing has required reboot to complete the operation of setting package KB968816(Security Update) into Install Requested(Install Requested) state
Record Number: 31532
Source Name: Microsoft-Windows-Servicing
Time Written: 20090909222526.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: user-PC
Event Code: 4376
Message: Servicing has required reboot to complete the operation of setting package KB968816(Security Update) into Install Requested(Install Requested) state
Record Number: 31529
Source Name: Microsoft-Windows-Servicing
Time Written: 20090909222526.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: user-PC
Event Code: 4374
Message: Windows Servicing identified that package KB968816(Security Update) is not applicable for this system
Record Number: 31495
Source Name: Microsoft-Windows-Servicing
Time Written: 20090909222521.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: user-PC
Event Code: 4374
Message: Windows Servicing identified that package KB905866(Update) is not applicable for this system
Record Number: 31407
Source Name: Microsoft-Windows-Servicing
Time Written: 20090909222338.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: user-PC
Event Code: 10010
Message: The server {C2BFE331-6739-4270-86C9-493D9A04CD38} did not register with DCOM within the required timeout.
Record Number: 31382
Source Name: Microsoft-Windows-DistributedCOM
Time Written: 20090909222322.000000-000
Event Type: Error
User:

=====Application event log=====

Computer Name: user-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 341
Source Name: Microsoft-Windows-WMI
Time Written: 20090425222916.000000-000
Event Type: Error
User:

Computer Name: user-PC
Event Code: 0
Message: Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
at System.Xml.XmlReader.Create(String inputUri, XmlReaderSettings settings, XmlParserContext inputContext)
at System.Xml.Schema.XmlSchemaSet.Add(String targetNamespace, String schemaUri)
at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String path) ValidateDocument failed Business\SearchTargets.xml
Record Number: 304
Source Name: HP AdvisorUpdate
Time Written: 20090424185053.000000-000
Event Type: Error
User:

Computer Name: user-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 291
Source Name: Microsoft-Windows-WMI
Time Written: 20090424184913.000000-000
Event Type: Error
User:

Computer Name: user-PC
Event Code: 1101
Message: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: System.Data.Entity.Design, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80029c4a

Record Number: 272
Source Name: .NET Runtime Optimization Service
Time Written: 20090424184651.000000-000
Event Type: Error
User:

Computer Name: user-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-3164391135-2258809949-3919135119-1000:
Process 500 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-3164391135-2258809949-3919135119-1000

Record Number: 256
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090424183026.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

=====Security event log=====

Computer Name: user-PC
Event Code: 4624
Message: An account was successfully logged on.

Subject:
Security ID: S-1-5-18
Account Name: WIN-H7S77A6QYU2$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Logon Type: 5

New Logon:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Process Information:
Process ID: 0x224
Process Name: C:\Windows\System32\services.exe

Network Information:
Workstation Name:
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon session is created. It is generated on the computer that was accessed.

The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network).

The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on.

The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Logon GUID is a unique identifier that can be used to correlate this event with a KDC event.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Record Number: 579
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090424182412.519019-000
Event Type: Audit Success
User:

Computer Name: user-PC
Event Code: 4648
Message: A logon was attempted using explicit credentials.

Subject:
Security ID: S-1-5-18
Account Name: WIN-H7S77A6QYU2$
Account Domain: WORKGROUP
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Account Whose Credentials Were Used:
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon GUID: {00000000-0000-0000-0000-000000000000}

Target Server:
Target Server Name: localhost
Additional Information: localhost

Process Information:
Process ID: 0x224
Process Name: C:\Windows\System32\services.exe

Network Information:
Network Address: -
Port: -

This event is generated when a process attempts to log on an account by explicitly specifying that account’s credentials. This most commonly occurs in batch-type configurations such as scheduled tasks, or when using the RUNAS command.
Record Number: 578
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090424182412.519019-000
Event Type: Audit Success
User:

Computer Name: user-PC
Event Code: 4905
Message: An attempt was made to unregister a security event source.

Subject
Security ID: S-1-5-18
Account Name: WIN-H7S77A6QYU2$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x790
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0xfd91f
Record Number: 577
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090424180841.061419-000
Event Type: Audit Success
User:

Computer Name: user-PC
Event Code: 4904
Message: An attempt was made to register a security event source.

Subject :
Security ID: S-1-5-18
Account Name: WIN-H7S77A6QYU2$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Process:
Process ID: 0x790
Process Name: C:\Windows\System32\VSSVC.exe

Event Source:
Source Name: VSSAudit
Event Source ID: 0xfd91f
Record Number: 576
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090424180841.061419-000
Event Type: Audit Success
User:

Computer Name: user-PC
Event Code: 1102
Message: The audit log was cleared.
Subject:
Security ID: S-1-5-21-3164391135-2258809949-3919135119-1000
Account Name: user
Domain Name: user-PC
Logon ID: 0x629d5
Record Number: 575
Source Name: Microsoft-Windows-Eventlog
Time Written: 20090424180826.725019-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CyberLink\Power2Go;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=1
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"OnlineServices"=Online Services
"Platform"=MCD
"PCBRAND"=Presario
"ChatSupport"="C:\Program Files\Geek Squad\Geek Squad 24 Hour Computer Support\Geek Squad 24 Hour Computer Support.exe"
"asl.log"=Destination=file;OnFirstLog=command,environment
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2010-04-11 14:11:37
Microsoft® Windows Vista™ Home Basic Service Pack 2
System drive C: has 92 GB (65%) free of 142 GB
Total RAM: 1978 MB (45% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:11:51 PM, on 4/11/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Safari\Safari.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\user\Desktop\RSIT.exe
C:\Users\user\Desktop\user.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmred ... bm=yh_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Users\user\Desktop\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Verizon\VSP\ServicepointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8644 bytes

======Scheduled tasks folder======

C:\Windows\tasks\HPCeeScheduleForuser.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\MRI_DISABLED]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C}]
IEVkbdBHO Class - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll [2008-07-29 62728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-03-09 41760]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-17 1049896]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-07-10 150040]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-07-10 170520]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-07-10 145944]
"QPService"=C:\Program Files\HP\QuickPlay\QPService.exe [2008-09-23 468264]
"UpdateLBPShortCut"=C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"QlbCtrl.exe"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2008-08-01 202032]
"UpdatePDIRShortCut"=C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]
"AVP"=C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe [2009-07-23 208616]
"basicsmssmenu"=C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe [2007-10-09 169328]
"SunJavaUpdateSched"=C:\Program Files\Common Files\Java\Java Update\jusched.exe [2010-02-18 248040]
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [2010-03-16 47392]
"VerizonServicepoint.exe"=C:\Program Files\Verizon\VSP\VerizonServicepoint.exe [2009-11-18 4269296]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2010-03-17 421888]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2010-03-26 142120]
"Malwarebytes Anti-Malware (reboot)"=C:\Users\user\Desktop\Malwarebytes' Anti-Malware\mbam.exe [2010-03-30 1086856]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2008-06-09 2363392]
"Sidebar"=C:\Program Files\Windows Sidebar\Sidebar.exe [2009-04-11 1233920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09 75008]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpWirelessAssistant]
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2008-04-15 488752]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [2008-10-06 210216]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-07-06 208896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
C:\Windows\system32\klogon.dll [2008-07-29 218376]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDesktopCleanupWizard"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-04-11 14:11:37 ----D---- C:\rsit
2010-04-09 00:41:32 ----D---- C:\ProgramData\Sun
2010-04-08 22:33:25 ----A---- C:\Windows\system32\javaws.exe
2010-04-08 22:33:25 ----A---- C:\Windows\system32\javaw.exe
2010-04-08 22:33:25 ----A---- C:\Windows\system32\java.exe
2010-04-05 22:11:47 ----D---- C:\Users\user\AppData\Roaming\Malwarebytes
2010-04-05 22:11:35 ----D---- C:\ProgramData\Malwarebytes
2010-04-02 18:25:58 ----D---- C:\Program Files\iPod
2010-04-02 18:25:52 ----D---- C:\ProgramData\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-04-02 18:25:52 ----D---- C:\Program Files\iTunes
2010-04-02 18:21:45 ----D---- C:\Program Files\QuickTime
2010-04-02 18:16:09 ----D---- C:\Program Files\Bonjour
2010-04-02 18:03:43 ----D---- C:\Program Files\Safari
2010-03-30 21:41:34 ----D---- C:\Users\user\AppData\Roaming\GTek
2010-03-30 21:34:55 ----D---- C:\Users\user\AppData\Roaming\Yahoo!
2010-03-30 21:30:34 ----D---- C:\Program Files\Yahoo!
2010-03-30 21:30:02 ----D---- C:\Users\user\AppData\Roaming\Verizon
2010-03-30 21:30:02 ----D---- C:\ProgramData\Radialpoint
2010-03-30 21:30:00 ----D---- C:\ProgramData\Verizon
2010-03-30 21:29:52 ----D---- C:\Windows\bin
2010-03-30 21:29:21 ----D---- C:\ProgramData\Motive
2010-03-30 21:17:43 ----A---- C:\Windows\system32\mshtml.dll
2010-03-30 21:17:42 ----A---- C:\Windows\system32\ieframe.dll
2010-03-30 21:17:40 ----A---- C:\Windows\system32\urlmon.dll
2010-03-30 21:17:40 ----A---- C:\Windows\system32\iertutil.dll
2010-03-30 21:17:39 ----A---- C:\Windows\system32\wininet.dll
2010-03-30 21:17:35 ----A---- C:\Windows\system32\occache.dll
2010-03-30 21:17:35 ----A---- C:\Windows\system32\msfeeds.dll
2010-03-30 21:17:35 ----A---- C:\Windows\system32\iedkcs32.dll
2010-03-30 21:17:34 ----A---- C:\Windows\system32\mstime.dll
2010-03-30 21:17:33 ----A---- C:\Windows\system32\msfeedsbs.dll
2010-03-30 21:17:33 ----A---- C:\Windows\system32\ieUnatt.exe
2010-03-30 21:17:33 ----A---- C:\Windows\system32\ieui.dll
2010-03-30 21:17:33 ----A---- C:\Windows\system32\iepeers.dll
2010-03-30 21:17:32 ----A---- C:\Windows\system32\msfeedssync.exe
2010-03-30 21:17:32 ----A---- C:\Windows\system32\jsproxy.dll
2010-03-30 21:17:32 ----A---- C:\Windows\system32\iesysprep.dll
2010-03-30 21:17:32 ----A---- C:\Windows\system32\iesetup.dll
2010-03-30 21:17:32 ----A---- C:\Windows\system32\iernonce.dll
2010-03-30 21:17:32 ----A---- C:\Windows\system32\ie4uinit.exe
2010-03-30 21:17:17 ----D---- C:\Windows\DSL
2010-03-30 21:17:17 ----D---- C:\Program Files\Verizon
2010-03-30 21:17:17 ----D---- C:\Program Files\Common Files\SupportSoft
2010-03-23 22:05:26 ----D---- C:\Users\user\AppData\Roaming\iWin

======List of files/folders modified in the last 1 months======

2010-04-11 14:11:49 ----D---- C:\Windows\Temp
2010-04-11 13:51:33 ----D---- C:\Windows\Prefetch
2010-04-11 09:40:38 ----SHD---- C:\System Volume Information
2010-04-11 09:03:24 ----D---- C:\Windows\System32
2010-04-11 09:03:24 ----D---- C:\Windows\inf
2010-04-11 09:03:24 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-04-11 09:03:04 ----D---- C:\Windows\Logs
2010-04-11 08:46:15 ----A---- C:\ProgramData\hpqp.ini
2010-04-11 08:46:11 ----D---- C:\ProgramData\Kaspersky Lab
2010-04-09 21:56:06 ----A---- C:\ProgramData\hpqp.txt
2010-04-09 01:27:37 ----D---- C:\Windows\system32\catroot2
2010-04-09 00:41:32 ----HD---- C:\ProgramData
2010-04-09 00:41:31 ----SHD---- C:\Windows\Installer
2010-04-09 00:41:30 ----D---- C:\Program Files\Common Files\Java
2010-04-08 22:33:18 ----D---- C:\Program Files\Java
2010-04-07 14:33:37 ----D---- C:\Windows
2010-04-05 23:37:34 ----D---- C:\Windows\system32\drivers
2010-04-05 22:32:22 ----D---- C:\Windows\Microsoft.NET
2010-04-04 23:32:33 ----D---- C:\Users\user\AppData\Roaming\Apple Computer
2010-04-04 23:19:02 ----A---- C:\Windows\ntbtlog.txt
2010-04-03 00:17:20 ----D---- C:\Windows\system32\catroot
2010-04-02 18:25:58 ----RD---- C:\Program Files
2010-04-02 18:25:55 ----D---- C:\Program Files\Common Files\Apple
2010-03-31 12:30:43 ----D---- C:\Windows\system32\migration
2010-03-31 12:30:43 ----D---- C:\Program Files\Internet Explorer
2010-03-31 02:07:42 ----D---- C:\Windows\winsxs
2010-03-30 21:17:17 ----D---- C:\Program Files\Common Files
2010-03-30 21:16:20 ----SD---- C:\Windows\Downloaded Program Files
2010-03-23 22:04:22 ----D---- C:\ProgramData\WildTangent
2010-03-15 22:20:23 ----D---- C:\Program Files\Mozilla Firefox
2010-03-14 21:38:51 ----D---- C:\Program Files\Windows Mail
2010-03-14 21:38:51 ----D---- C:\Program Files\Movie Maker
2010-03-12 00:21:10 ----D---- C:\ProgramData\Microsoft Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 kl1;kl1; C:\Windows\system32\DRIVERS\kl1.sys [2008-07-21 121872]
R1 KLIF;Kaspersky Lab Driver; C:\Windows\system32\DRIVERS\klif.sys [2009-05-04 224272]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter; C:\Windows\system32\DRIVERS\klim6.sys [2008-07-09 20496]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-18 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-17 8704]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-04-27 909824]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-20 14208]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-06-05 222208]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-05-18 26600]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-18 16768]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-10-31 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-10-31 208896]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-07-06 2378752]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI; C:\Windows\system32\drivers\IntcHdmi.sys [2008-06-29 112128]
R3 KLFLTDEV;Kaspersky Lab KLFltDev; C:\Windows\system32\DRIVERS\klfltdev.sys [2008-03-13 26640]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-06-10 123904]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-10-31 661504]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-20 11264]
S1 SRTSP;SRTSP; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS []
S1 SRTSPX;SRTSPX; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS []
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2008-01-20 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2008-01-20 16384]
S3 dot4usb;Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2008-01-20 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS []
S3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS []
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-20 2225664]
S3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-20 88576]
S3 USB_RNDIS;USB Remote NDIS Network Device Driver; C:\Windows\system32\DRIVERS\usb8023.sys [2009-04-11 15872]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [2010-03-19 144672]
R2 AVP;Kaspersky Internet Security; C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe [2009-07-23 208616]
R2 Basics Service;Basics Service; C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe [2007-10-09 124280]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2010-02-12 345376]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-10-09 94208]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-06-09 73728]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [2008-10-06 365952]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared files\RichVideo.exe [2008-09-15 241734]
R2 ServicepointService;ServicepointService; C:\Program Files\Verizon\VSP\ServicepointService.exe [2009-11-18 668912]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-17 386560]
R3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-01 165192]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2010-03-26 545576]
S2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe /s Norton Internet Security /m C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll /prefetch:1 []
S3 FontCache;@%systemroot%\system32\FntCache.dll,-100; C:\Windows\system32\svchost.exe [2008-01-20 21504]
S3 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2008-05-05 165416]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------

Hi NickW1.
It looks like MBAM did it's job.
Lets tidy a couple of things up and get another scan to be sure.

Fix HijackThis entries

Run HijackThis

If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".

• If you are on the Main Menu page... Click "Do a system scan only"
• If you are on the "scan & fix stuff" page... Press the Scan...button.
• When the scan finishes...Place a check mark next to the following entries (if they are still present)
• Note: Only check those items listed below.
  

  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
  O2 - BHO: (no name) - MRI_DISABLED - (no file)
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
  

  
  
• After checking these items... CLOSE ALL open windows except HijackThis.
• Click the Fix Checked ...button...to remove the entries you checked.
• Choose YES...when prompted to fix the selected items.
• Once it has fixed them, close HijackThis and reboot your computer normally.

Next.

Post a New HJT Log

• Start HijackThis.
• If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
• From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
• When completed...Notepad will open with the new "hijackthis.log" file contents.
• Copy/paste the entire (hijackthis.log) file contents in your next reply.

Next.

Please run ATF Cleaner again it should still be on you're Desktop.

Next.

Disable Kaspersky Antivirus

Please navigate to the system tray on the bottom right hand corner and look for a sign.

• right click it-> select Pause Protection.
• click on -> By User Request
• a popup will claim that protection is now disabled and a sign like this: will now be shown.
• Note: Don't forget to re-enable it after the below scan.

Next.

Kaspersky Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go to the Kaspersky website and perform an online antivirus scan.
• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
  • Archives
• Click on My Computer under Scan. * This will take a while. Please be patient *.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

This online tutorial will help explain how to use the aforementioned online scan.



Logs/Information to Post in your Next Reply

• HijackThis log.
• Kaspersky log.
• Please give me an update on your computers performance.

Hi NickW1
This is my second and last reminder.

It has been two days since my last post.

• Do you still need help?
• Do you need more time?
• Are you having problems following my instructions?
• According to Malware Removal's latest policy, topics can be closed after 3 days without a response. If you do not reply within the next 24 hours, this topic will be closed.

a lack of response,