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Removed Malware and now XP continues to reboot each time...

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This thread's last reply is from February 10, 2010, 1:06 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

daviddschool
February 9, 2010, 2:14 AM UTC
I recently removed some malware that came in the form of a little RED X in the startup (bottom right hand corner). Not sure where it came from, but it took over my desktop and told me I had to install 'their' software to get rid of it. Needless to say, I restarted and it came right back. I tried to use Hijack this to remove it, but no dice. It also showed up in Safe mode. So I went through and got rid of it with Malware and then when I rebooted, the "Loading user settings' comes on, the desktop shows up (with no icons) and then it reboots saying 'logging out user'.
So I tried the method of REPAIR with Win Xp, it went through and did all of its thing, but the same thing is still happening.
I have used Ubuntu and the files on the system are still there and intact, but I can't boot.
Any ideas?
NonSuch Administrator
February 10, 2010, 1:06 AM UTC
It sounds like your system is far too compromised to be able to recover it by removing the malware. We suggest you reformat and reinstall your operating system.

As the resolution of this issue requires a reformat, this topic is now closed.

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