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Reformatting problems

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Reformatting problems

Unread postby broomish0 » January 31st, 2010, 4:21 am

My computer seemed a little on the slow side so i decided to reinstall xp as i have done 3 times previously with the same disk. however, when i boot from the system backup disk it seems to automatically try to install windows. I have none of the normal options to install, repair, partition etc... After letting it run for a while an error eventually came up saying "The File Symc810.sys is corrupt" and the installation terminates. I have tried the same approach 3 more times with the following errors: Partmgr.sys, Perc2.sys and a different error saying "The file usbccgp.sys caused an unexpected error (32768)". The backup disK has never behaved like this before and after searching for answer i found a person with a similar problem who was reffered here.

I Realise this description is somewhat vague but i have been trying to fix the problem for the last 6 hours and i cant quite remember all the details of what i've done.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 7:54:43 AM, on 1/31/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Hide My IP 2009\HideMyIpSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.orange.co.uk/iesearch/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orange.co.uk
R3 - URLSearchHook: (no name) - {4FBACD73-F67C-42AE-B46A-03960AFE3DFB} - C:\PROGRA~1\ORANGE~1\TOOLBA~2.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Orange Toolbar - {E97B5F2E-CA8E-4D34-BDA3-44EEC4ED2B12} - C:\Program Files\Orange Toolbar UK\ToolbarContainer211.dll
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: France Telecom Routing Table Service (FTRTSVC) - Unknown owner - C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
O23 - Service: HideMyIpSRV - Unknown owner - C:\Program Files\Hide My IP 2009\HideMyIpSrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

End of file - 4100 bytes

Uninstall list:
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
ArmA 2 Uninstall
Avanquest update
Blender (remove only)
Business Everywhere uninstall
Call of Duty(R) 4 - Modern Warfare(TM)
Card Detector for ZTE MF636
DivX Plus Web Player
Dragon Age: Origins
Empire: Total War
EVGA SLI Enhancement Patch
Fallout 3
Fallout 3 - Unofficial Fallout 3 Patch
Fallout Mod Manager 0.9.15
FLV Player 2.0 (build 25)
Galactic Civilizations II - Ultimate Edition
Gates to Aesgaard 2
Hide My IP 2009
Ivellon 1.5 English
Java(TM) 6 Update 15
Left 4 Dead
Malwarebytes' Anti-Malware
Mass Effect
Medieval II Total War
Medieval II Total War : Kingdoms : Americas
Medieval II Total War : Kingdoms : Britannia
Medieval II Total War : Kingdoms : Crusades
Medieval II Total War : Kingdoms : Teutonic
Messenger Plus! 3
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Choice Guard
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual J# .NET Redistributable Package 1.1
Motorola Driver Installation
Motorola Phone Tools
Mozilla Firefox (3.0.17)
MSXML 6.0 Parser (KB933579)
NCsoft Launcher
NVIDIA Drivers
Oblivion - Construction Set
Oblivion Face Exchange Lite
Oblivion mod manager 1.1.12
Operation Optimization v1.1.1
Orange Siemens Router
Orange Toolbar
Order of War
Python 2.5.2
Realtek High Definition Audio Driver
Revo Uninstaller Pro 2.0.2
Rise and Fall
RivaTuner v2.24
Segoe UI
Shellshock 2
Skype™ 4.0
TeamSpeak 2 RC2
TeamSpeak Overlay BETA 2 (#63)
Unofficial Oblivion Patch v3.2.0
VC80CRTRedist - 8.0.50727.4053
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format Runtime
WinRAR archiver
World in Conflict: Soviet Assault
Wrye Bash
wxPython (ansi) for Python 2.5
X Plugin Manager 2.20 BETA 6
X3 Terran Conflict v2.1
Xfire (remove only)

Thanks in advance for any help.
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Posts: 1
Joined: January 31st, 2010, 4:03 am
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Re: Reformatting problems

Unread postby MWR 3 day Mod » February 5th, 2010, 3:13 am


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Reformatting problems

Unread postby NonSuch » February 8th, 2010, 3:34 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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