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Malware Madness

1 min read

This thread's last reply is from January 24, 2010, 7:51 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello

My computer has been infected with something either adware or malware and it is vicous, because some of the keys don't type properly when you type, and the computer has become super slow. I cant seem to see anything that looks out of place. I did have trouble downlading Hijack This, which I have never had problems with before. Any help would be graciously accepted! In fact it wont even let me save a HJT file, its like something is preventing it from functioning. I have used SPYBOT too, and that says I have ZANGO 28 entries, and a couple others but wont let me delete them! Please Help!

Danielle
We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<